bug_report.yml

name: Report a bug
description: Report a bug and help us improve Batocera.
body:
  - type: markdown
    attributes:
      value: "## Welcome!"
  - type: markdown
    attributes:
      value: |
        Thanks for taking the time to fill out this bug report. We appreciate you taking the time & effort.
        Note: Bug reports are NOT for feature requests or for help with coding or compiling.
        If you need real-time help or need to discuss Batocera, join us on Discord - https://discord.gg/bPKRgsVzAR
  - type: input
    id: batocera_build
    attributes:
      label: Batocera build version
      description: |
        Batocera version used.
        GUI: SYSTEM SETTINGS -> INFORMATION
        Terminal: cat /usr/share/batocera/batocera.version
        Or details can be obtained from batocera-info in your support file. (See logs below)
      placeholder: 39-dev-2da5edeea0 2024/02/03 03:28
    validations:
      required: true
  - type: input
    id: arch
    attributes:
      label: Your architecture
      description: |
        Architecture and board type on which Batocera is running.
        Outline if the device is a handheld or a laptop or a Single Board Computer (SBC).
      placeholder: Rasperry Pi 4 B, X86_64, Steam Deck, Odroid C4, Orange Pi 5, etc.
    validations:
      required: true
  - type: input
    id: gpu_type
    attributes:
      label: Your Graphic Processor Unit(s) (GPU)
      description: |
        Details of your GPU and whether it is integrated or discrete.
        If you have a laptop or PC with two GPU's. Provide both details.
      placeholder: Integrated Intel 630 and Nvidia GT1650 discrete GPU
    validations:
      required: true
  - type: textarea
    id: issue_description
    attributes:
      label: Issue description
      description: A brief explanation of the issue. Keep this concise. We don't need your life story.
      placeholder: I have a black screen after the splash screen when booting Batocera.
    validations:
      required: true
  - type: textarea
    id: reproduce_issue
    attributes:
      label: Detailed reproduction steps
      description: |
        1. Note the detailed steps in the order they are required to be done in order to successfully reproduce this issue.
        2. Include any "but only when" conditions you have discovered.
        3. Describe what happens when the issue occurs, anything to look out for, anything to check the issue has indeed occurred.
      placeholder: |
        I installed Batocera on a USB using Etcher.
        I plugged the USB into my laptops USB port.
        The I booted my PC and changed the BIOS boot order to boot off the USB.
        When Batocera attempts to boot I see a resizing screen with a progess bar.
        The annother screen with a intro video.
        After that is goes blank.
        I heve no video or sound, just a balnk screen.
    validations:
      required: true
  - type: textarea
    id: tried_fixes
    attributes:
      label: Details of any attempts to fix this yourself
      description: |
        1. Details of what you have tried to fix this yourself.
        2. i.e. Set the resolution to 1920 x 1080 using batocera.conf file
        3. Tried these instructions from the wiki here...
      placeholder: |
        I spoke to someone on discord and they told me to change this file.
  - type: textarea
    id: any_mods
    attributes:
      label: Details of any modifications you have made to Batocera.
      description: If you have modified Batocera in any way. Please let us know.
      placeholder: I have installed a third-party package from ...
    validations:
      required: true
  - type: textarea
    id: logs_and_data
    attributes:
      label: Logs and data
      description: |
        Provide all the relevant logs and information relevant to the issue.
        Include any information about the stable versions of Batocera the issue is present/not present on, whether the issue is present on a fresh install or not.
        Many useful logs are collected in a [Batocera support file](https://wiki.batocera.org/troubleshooting#create_a_batocera_support_file) which should be attached in your report.
      placeholder: Attach logs and don't paste the content.
    validations:
      required: false