- This module requires the
Dotdigitalgroup_Email
module v4.3.0+ [Note: the 4.1.0 version shipped with Magento 2.3.4 can also be used]
- To enable the module, run:
composer require dotmailer/dotmailer-magento2-extension-chat
bin/magento setup:upgrade
- Ensure you have set valid API credentials in Configuration > Engagement Cloud > Account Settings
- Turn on the chat bubble by enabling chat in Configuration > Engagement Cloud > Chat Settings
- Engagement Cloud Chat is now available for Magento merchants. Existing clients can enable chat via Engagement Cloud > Chat Settings to start using this new channel.