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[Bug] Error message while opening the app: ""ChatGPT" is damaged and can't be opened. You should move it to the Trash." #937

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dnet5 opened this issue Jun 1, 2023 · 6 comments
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@dnet5
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dnet5 commented Jun 1, 2023

Version

v1.0.0

Bug description

Just downloaded the ChatGPT 1.0.0 release for MacOS silicon. I used the file ChatGPT_1.0.0_macos_aarch64.dmg.

Just regular stuff: I opened the DMG, dragged it into the Applications folder, and after installing it, the message "ChatGPT" is damaged and can't be opened. You should move it to the Trash.".

I don't know how to proceed.

OS

MacOS Ventura 13.3.1 (a) (22E772610a)

Environment

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@dnet5 dnet5 added the bug Something isn't working label Jun 1, 2023
@lencx
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lencx commented Jun 2, 2023

It may be due to security settings restrictions in macOS. To solve this problem, please try the following command in Terminal:

xattr -cr /YOUR_PATH/ChatGPT.app

@azat-io
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azat-io commented Jun 3, 2023

Is it safety to use the xattr -cr command?

The same problem

@lencx
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lencx commented Jun 3, 2023

@dnet5
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dnet5 commented Aug 21, 2023

Same error in the new version. Is EVERYBODY receiving this error? Is it safety to run xattr -cr ?

@m0rg5
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m0rg5 commented Oct 6, 2023

Yep, same here, abandoned the app.

@djsipe
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djsipe commented Oct 20, 2023

From ChatGPT:

The xattr -cr /YOUR_PATH/ChatGPT.app command is typically run in specific situations where a user wants to remove extended attributes from a file or directory, particularly the "quarantine" attribute.

You should only remove extended attributes, especially the "quarantine" attribute, from files or applications that you trust and are sure are not malicious. Removing the attribute and then executing a malicious file could compromise the system's security.

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5 participants