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Odd issue - switching from stay to away if alarmserver restarts #73

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armandom123 opened this issue Mar 8, 2018 · 1 comment
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@armandom123
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armandom123 commented Mar 8, 2018

Have had a weird issue in the last few days. If I set the alarm to stay (either manually or through SmartThings) and coincidentally the server where alarmserver sits restarts, the mode is automatically changed to away. So when we go downstairs in the morning, alarm goes off. Not ideal.

I can replicate this by having the alarm in stay mode. Restarting the service and watching the logs as per below.

Any help would be great!

2018-03-08 10:22:15 Web request: GET /api/alarm/stayarm?part=1
...
2018-03-08 10:23:01 RX < 652 - 11 - Partition Home Armed Mode Stay

<<< I restarted the service here >>>

2018-03-08 10:23:16 Alarm Server Starting
2018-03-08 10:23:16 Currently Supporting Envisalink 2DS/3/4 only
2018-03-08 10:23:16 Tested on a DSC PC1616 + EVL-3
2018-03-08 10:23:16 and on a DSC PC1832 + EVL-2DS
2018-03-08 10:23:16 and on a DSC PC1832 v4.6 + EVL-4
2018-03-08 10:23:16 and on a DSC PC1864 v4.6 + EVL-3
...
2018-03-08 10:23:17 Envisalink Proxy Started
...
2018-03-08 10:23:19 RX < 500 - 001 - Command Acknowledge
2018-03-08 10:23:19 RX < 610 - 001 - Zone 1 Restored
2018-03-08 10:23:19 RX < 610 - 002 - Zone 2 Restored
2018-03-08 10:23:20 RX < 610 - 003 - Zone 3 Restored
2018-03-08 10:23:21 RX < 610 - 004 - Zone 4 Restored
2018-03-08 10:23:21 RX < 610 - 005 - Zone 5 Restored
2018-03-08 10:23:22 RX < 610 - 006 - Zone 6 Restored
2018-03-08 10:23:23 RX < 610 - 007 - Zone 007 Restored
2018-03-08 10:23:23 RX < 610 - 008 - Zone 008 Restored
2018-03-08 10:23:23 RX < 610 - 009 - Zone 009 Restored
2018-03-08 10:23:23 RX < 610 - 010 - Zone 010 Restored
2018-03-08 10:23:23 RX < 610 - 011 - Zone 011 Restored
2018-03-08 10:23:23 RX < 610 - 012 - Zone 012 Restored
2018-03-08 10:23:23 RX < 610 - 013 - Zone 013 Restored
2018-03-08 10:23:23 RX < 610 - 014 - Zone 014 Restored
2018-03-08 10:23:23 RX < 610 - 015 - Zone 015 Restored
2018-03-08 10:23:23 RX < 610 - 016 - Zone 016 Restored
2018-03-08 10:23:23 RX < 610 - 017 - Zone 017 Restored
2018-03-08 10:23:23 RX < 610 - 018 - Zone 018 Restored
2018-03-08 10:23:23 RX < 610 - 019 - Zone 019 Restored
2018-03-08 10:23:23 RX < 610 - 020 - Zone 020 Restored
2018-03-08 10:23:23 RX < 610 - 021 - Zone 021 Restored
2018-03-08 10:23:23 RX < 610 - 022 - Zone 022 Restored
2018-03-08 10:23:23 RX < 610 - 023 - Zone 023 Restored
2018-03-08 10:23:23 RX < 610 - 024 - Zone 024 Restored
2018-03-08 10:23:23 RX < 610 - 025 - Zone 025 Restored
2018-03-08 10:23:23 RX < 610 - 026 - Zone 026 Restored
2018-03-08 10:23:23 RX < 610 - 027 - Zone 027 Restored
2018-03-08 10:23:23 RX < 610 - 028 - Zone 028 Restored
2018-03-08 10:23:23 RX < 610 - 029 - Zone 029 Restored
2018-03-08 10:23:23 RX < 610 - 030 - Zone 030 Restored
2018-03-08 10:23:23 RX < 610 - 031 - Zone 031 Restored
2018-03-08 10:23:23 RX < 610 - 032 - Zone 032 Restored
2018-03-08 10:23:23 RX < 610 - 033 - Zone 033 Restored
2018-03-08 10:23:23 RX < 610 - 034 - Zone 034 Restored
2018-03-08 10:23:23 RX < 610 - 035 - Zone 035 Restored
2018-03-08 10:23:23 RX < 610 - 036 - Zone 036 Restored
2018-03-08 10:23:23 RX < 610 - 037 - Zone 037 Restored
2018-03-08 10:23:23 RX < 610 - 038 - Zone 038 Restored
2018-03-08 10:23:23 RX < 610 - 039 - Zone 039 Restored
2018-03-08 10:23:23 RX < 610 - 040 - Zone 040 Restored
2018-03-08 10:23:23 RX < 610 - 041 - Zone 041 Restored
2018-03-08 10:23:23 RX < 610 - 042 - Zone 042 Restored
2018-03-08 10:23:23 RX < 610 - 043 - Zone 043 Restored
2018-03-08 10:23:23 RX < 610 - 044 - Zone 044 Restored
2018-03-08 10:23:23 RX < 610 - 045 - Zone 045 Restored
2018-03-08 10:23:23 RX < 610 - 046 - Zone 046 Restored
2018-03-08 10:23:23 RX < 610 - 047 - Zone 047 Restored
2018-03-08 10:23:23 RX < 610 - 048 - Zone 048 Restored
2018-03-08 10:23:23 RX < 610 - 049 - Zone 049 Restored
2018-03-08 10:23:23 RX < 610 - 050 - Zone 050 Restored
2018-03-08 10:23:23 RX < 610 - 051 - Zone 051 Restored
2018-03-08 10:23:23 RX < 610 - 052 - Zone 052 Restored
2018-03-08 10:23:23 RX < 610 - 053 - Zone 053 Restored
2018-03-08 10:23:23 RX < 610 - 054 - Zone 054 Restored
2018-03-08 10:23:23 RX < 610 - 055 - Zone 055 Restored
2018-03-08 10:23:23 RX < 610 - 056 - Zone 056 Restored
2018-03-08 10:23:23 RX < 610 - 057 - Zone 057 Restored
2018-03-08 10:23:23 RX < 610 - 058 - Zone 058 Restored
2018-03-08 10:23:23 RX < 610 - 059 - Zone 059 Restored
2018-03-08 10:23:23 RX < 610 - 060 - Zone 060 Restored
2018-03-08 10:23:23 RX < 610 - 061 - Zone 061 Restored
2018-03-08 10:23:23 RX < 610 - 062 - Zone 062 Restored
2018-03-08 10:23:23 RX < 610 - 063 - Zone 063 Restored
2018-03-08 10:23:23 RX < 610 - 064 - Zone 064 Restored
2018-03-08 10:23:23 RX < 652 - 11 - Partition 1 Armed Mode Stay
2018-03-08 10:23:23 RX < 673 - 2 - Partition 2 is Busy
2018-03-08 10:23:23 RX < 673 - 3 - Partition 3 is Busy
2018-03-08 10:23:23 RX < 673 - 4 - Partition 4 is Busy
2018-03-08 10:23:23 RX < 673 - 5 - Partition 5 is Busy
2018-03-08 10:23:23 RX < 673 - 6 - Partition 6 is Busy
2018-03-08 10:23:23 RX < 673 - 7 - Partition 7 is Busy
2018-03-08 10:23:23 RX < 673 - 8 - Partition 8 is Busy
2018-03-08 10:23:23 RX < 841 - 1 - Partition Home Trouble LED OFF
...
2018-03-08 10:23:24 RX < 841 - 2 - Partition 2 Trouble LED OFF
2018-03-08 10:23:24 RX < 841 - 3 - Partition 3 Trouble LED OFF
2018-03-08 10:23:24 RX < 841 - 4 - Partition 4 Trouble LED OFF
2018-03-08 10:23:24 RX < 841 - 5 - Partition 5 Trouble LED OFF
2018-03-08 10:23:24 RX < 841 - 6 - Partition 6 Trouble LED OFF
2018-03-08 10:23:24 RX < 841 - 7 - Partition 7 Trouble LED OFF
2018-03-08 10:23:24 RX < 841 - 8 - Partition 8 Trouble LED OFF
2018-03-08 10:23:24 RX < 510 - 8A - Keypad Led State - Partition 1
2018-03-08 10:23:25 RX < 500 - 071 - Command Acknowledge
2018-03-08 10:23:25 RX < 510 - 80 - Keypad Led State - Partition 1
2018-03-08 10:23:25 RX < 510 - 8A - Keypad Led State - Partition 1
2018-03-08 10:23:26 RX < 652 - 11 - Partition Home Armed Mode Stay
2018-03-08 10:24:04 RX < 510 - 82 - Keypad Led State - Partition 1
2018-03-08 10:24:05 RX < 652 - 10 - Partition Home Armed Mode Away
@juggie
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juggie commented Mar 9, 2018

This is strange. There is no reason a restart of alarm server should change the state of your alarm.

Do you have the rest of the log? Everything you pasted was RX (received) from your envisalink. I'd be looking for any TX lines. But, nothing in that log would explain why it changed from Stay -> Away all by itself without being requested to do any action.

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