Flow not saving logs

[ministe2003]

Hi. I'm trying to create logs from flows and having no luck in either sandboxes or production. Take this simple flow:

I've set Save Log to true and still I'm getting no logs created. I tried having that set to false and using the separate Save Log action but still no logs. The debug log shows no errors and debugging the flow shows that the action returns a transaction Id:

I have the Nebula Logger: Admin and Nebula Logger: Log Creator permission sets assigned to myself.

Logs are being created through Apex and LWC successfully, this is just a flow specific issue.
I've updated to 4.13.11 but that hasn't fixed it.

I read #675 but that seems to be caused by user error (I actually just added a comment on that issue to point that out).

Any suggestions? Do I need to enable some other permission or setting in order to create logs through flows? Thanks

[jongpie]

@ministe2003 very strange! Offhand, I don't see any issues with what you've setup in Flow, but there could be a few other things that might be causing the problem:

• Validate that you have DEBUG logging level enabled via LoggerSettings__c - since you're not setting the "(Optional) Logging Level" property in your Flow, it uses DEBUG by default. If you don't have DEBUG enabled via LoggerSettings__c.LoggingLevel__c, then it won't save the log entry
• You can also try updating your Flow to set the property "(Optional) Save Method" to be SYNCHRONOUS_DML - this save method will immediately try to create records in Log__c & LogEntry__c, and can help surface hidden errors in Nebula Logger

Let me know if either of those options helps in your org!

[ministe2003]

Ah you've cracked it, I thought it'd be something simple! Our logging level was set to ERROR, so once I added that to the logging level field, the log is being stored. As you can probably tell, we're new to Nebula!

Thanks very much!

[jongpie]

@ministe2003 that's great to hear! Glad you were able to get everything working. If you need anything else, just let me know!