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[MST] Move billing to its own new page (github#1489)
* Move billing to its own page * Add page to index * Vale happiness * Apply suggestions from code review Co-authored-by: Charis <26616127+charislam@users.noreply.github.com> * Update mst/billing.md Co-authored-by: Charis <26616127+charislam@users.noreply.github.com>
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mst/about-mst.md

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[migrating your data](https://docs.timescale.com/mst/latest/migrate-to-mst/).
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</highlight>
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For information about billing on Managed Service for TimescaleDB, see the
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[billing section][mst-billing].
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## Databases
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Each service can contain one or more databases. To view existing databases, or
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more information, see the
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[Aiven Service Level Agreement policy][aiven-sla].
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## Billing
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By default, all new Managed Service for TimescaleDB services require a credit
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card, which is charged at the end of the month for all charges accrued over that
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month. Each project is charged separately. Your credit card statement records
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the transaction as coming from Aiven, as Aiven provides billing services for
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Managed Service for TimescaleDB.
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Managed Service for TimescaleDB uses hourly billing. This charge is
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automatically calculated, based on the services you have been running in your
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project. The price charged for your project includes:
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* Virtual machine
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* Networking
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* Backups
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* Setting up
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<highlight type="note">
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Managed Service for TimescaleDB does not charge you for network traffic used by
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your service. However, your application cloud service provider might charge you
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for the network traffic going to or from your service.
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</highlight>
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Terminating or powering a service down stops the accumulation of new charges
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immediately. However, the minimum hourly charge unit is one hour. For example,
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if you launch a Managed Service for TimescaleDB service and shut it down after
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40 minutes, you are charged for one full hour.
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Migrating to different service plan levels does not incur extra charges. Note,
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though, that some service plan levels are more costly per hour, and your new
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service is charged at the new rate.
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Migrating a service to another cloud region or different cloud provider does not
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incur extra charges.
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<highlight type="note">
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All prices listed for Managed Service for TimescaleDB are inclusive of credit
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card and processing fees. However, in some cases, your credit card provider
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might charge additional fees, such as an international transaction fee. These
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fees are not charged by Timescale or Aiven.
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</highlight>
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### Corporate billing
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If you prefer to pay by invoice, or if you are unable to provide a credit card
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for billing, you can switch your project to corporate billing instead. Under
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this model, invoices are generated at the end of the month based on actual
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usage, and are sent in PDF format by email to the billing email addresses you
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configured in your dashboard.
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Payment terms for corporate invoices are 10 days net, by bank transfer, to the
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bank details provided on the invoice. By default, services are charged in US
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Dollars (USD), but you can request your invoices be sent in either Euros (EUR)
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or Pounds Sterling (GBP) at the invoice date's currency exchange rates.
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To switch from credit card to corporate billing, make sure your billing profile
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and email address is correct in your project's billing settings, and send a message
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to the [Timescale support team][timescale-support] asking to be changed to corporate
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billing.
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## Service configuration plans
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When you create a new service, you need to select a configuration plan. The plan
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[aiven-sla]: https://aiven.io/sla
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[pg-keepalive]: http://www.postgresql.org/docs/9.5/static/libpq-connect.html#LIBPQ-KEEPALIVES
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[connection-pooling]: /mst/:currentversion/connection-pools/
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[mst-billing]: mst/:currentVersion:/billing

mst/billing.md

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---
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title: Billing on Managed Service for TimescaleDB
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excerpt: Billing and account management in Managed Service for TimescaleDB
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product: mst
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keywords: [billing, invoicing, accounts]
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---
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# Billing
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By default, all new Managed Service for TimescaleDB services require a credit
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card, which is charged at the end of the month for all charges accrued over that
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month. Each project is charged separately. Your credit card statement records
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the transaction as coming from Aiven, as Aiven provides billing services for
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Managed Service for TimescaleDB.
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Managed Service for TimescaleDB uses hourly billing. This charge is
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automatically calculated, based on the services you are running in your
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project. The price charged for your project includes:
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* Virtual machine
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* Networking
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* Backups
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* Setting up
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<highlight type="note">
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Managed Service for TimescaleDB does not charge you for network traffic used by
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your service. However, your application cloud service provider might charge you
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for the network traffic going to or from your service.
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</highlight>
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Terminating or powering a service down stops the accumulation of new charges
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immediately. However, the minimum hourly charge unit is one hour. For example,
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if you launch a Managed Service for TimescaleDB service and shut it down after
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40 minutes, you are charged for one full hour.
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Migrating to different service plan levels does not incur extra charges for the
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migration itself. Note, though, that some service plan levels are more costly
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per hour, and your new service is charged at the new rate.
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Migrating a service to another cloud region or different cloud provider does not
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incur extra charges.
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<highlight type="note">
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All prices listed for Managed Service for TimescaleDB are inclusive of credit
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card and processing fees. However, in some cases, your credit card provider
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might charge additional fees, such as an international transaction fee. These
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fees are not charged by Timescale or Aiven.
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</highlight>
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## Taxation
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Aiven provides billing services for Managed Service for TimescaleDB. These
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services are provided by Aiven Ltd, a private limited company incorporated in
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Finland.
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If you are within the European Union, Finnish law requires that you are charged
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a value-added tax (VAT). The VAT percentage depends on where you are domiciled.
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For business customers in EU countries other than Finland, you can use the
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reverse charge mechanism of 2006/112/EC article 196, by entering a valid VAT ID
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into the billing information of your project.
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If you are within the United States, no tax is withheld from your payments. In
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most cases, you do not require a W-8 form to confirm this, however, if you
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require a `W-8BEN-E` form describing this status, you can request one from the
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[Timescale support team][timescale-support].
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If you are elsewhere in the world, no taxes are applied to your account,
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according to the Value-Added Tax Act of Finland, section 69&nbsp;h.
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## Corporate billing
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If you prefer to pay by invoice, or if you are unable to provide a credit card
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for billing, you can switch your project to corporate billing instead. Under
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this model, invoices are generated at the end of the month based on actual
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usage, and are sent in `.pdf` format by email to the billing email addresses you
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configured in your dashboard.
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Payment terms for corporate invoices are 10 days net, by bank transfer, to the
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bank details provided on the invoice. By default, services are charged in US
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Dollars (USD), but you can request your invoices be sent in either Euros (EUR)
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or Pounds Sterling (GBP) at the invoice date's currency exchange rates.
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To switch from credit card to corporate billing, make sure your billing profile
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and email address is correct in your project's billing settings, and send a message
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to the [Timescale support team][timescale-support] asking to be changed to corporate
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billing.
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[timescale-support]: https://www.timescale.com/support

mst/page-index/page-index.js

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title: "User management",
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href: "user-management",
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},
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{
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title: "Billing",
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href: "billing",
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},
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{
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title: "Create a multi-node cluster",
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href: "mst-multi-node",

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