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IPFS desktop - Folders not uploading #2357

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trojanMcAfee opened this issue Dec 11, 2022 · 6 comments
Open

IPFS desktop - Folders not uploading #2357

trojanMcAfee opened this issue Dec 11, 2022 · 6 comments
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area/macos MacOS kind/bug A bug in existing code (including security flaws) kind/discussion Topical discussion; usually not changes to codebase need/analysis Needs further analysis before proceeding P2 Medium: Good to have, but can wait until someone steps up

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@trojanMcAfee
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  • OS: MacOS Ventura 13.0
  • Version of IPFS Desktop: 0.24.1

Not possible to import large files. The download prompt hangs and then throws an error. Before that, a warning appears mentioning that the app is unresponsive (see screenshots). Currently trying with a 460 MB folder.

ipfs_error

ipfs_error2

@trojanMcAfee trojanMcAfee added kind/bug A bug in existing code (including security flaws) need/triage Needs initial labeling and prioritization labels Dec 11, 2022
@welcome
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welcome bot commented Dec 11, 2022

Thank you for submitting your first issue to this repository! A maintainer will be here shortly to triage and review.
In the meantime, please double-check that you have provided all the necessary information to make this process easy! Any information that can help save additional round trips is useful! We currently aim to give initial feedback within two business days. If this does not happen, feel free to leave a comment.
Please keep an eye on how this issue will be labeled, as labels give an overview of priorities, assignments and additional actions requested by the maintainers:

  • "Priority" labels will show how urgent this is for the team.
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  • "Need" labels will indicate if additional input or analysis is required.

Finally, remember to use https://discuss.ipfs.io if you just need general support.

@whizzzkid
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Thanks for submitting this issue @cdgmachado0, looks like more logs will be needed to debug this issue, can you please attach those? You can find those here

@whizzzkid whizzzkid added area/macos MacOS need/author-input Needs input from the original author and removed need/triage Needs initial labeling and prioritization labels Dec 12, 2022
@trojanMcAfee
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Hi @whizzzkid

Here are the two log files in that path:

error.log

combined.log

@github-actions
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Oops, seems like we needed more information for this issue, please comment with more details or this issue will be closed in 7 days.

@whizzzkid
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Thanks @cdgmachado0 the logs unfortunately does not contain enough info to repro this issue. It's also possible the update process that was running at the same time:

2022-12-11T22:16:50.616Z info: [updater] update to 0.25.0 available, download will start
2022-12-11T22:17:31.115Z info: [updater] update to 0.25.0 downloaded

I think this needs further analysis. @SgtPooki any ideas on this one?

@whizzzkid whizzzkid added kind/discussion Topical discussion; usually not changes to codebase need/analysis Needs further analysis before proceeding need/maintainers-input Needs input from the current maintainer(s) and removed need/author-input Needs input from the original author labels Dec 19, 2022
@SgtPooki
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SgtPooki commented Jan 3, 2023

@whizzzkid We need to try to reproduce this and track down the issue. We should try to repro in ipfs-desktop, and ipfs-webui.

@cdgmachado0 A few questions to help us be more productive when reproducing the issue:

  1. can you confirm the steps you used to upload your folder?
    • I know we support drag & drop and others and it would be helpful to narrow down the choices when attempting to reproduce.
  2. Also, are there any "odd" filetypes in that folder?
    • If you don't mind, could you let us know the types of files in that folder? ls -lhatr <foldername>. Feel free to XXXX out any sensitive filenames
    • Are there any symlinks or protected (non-readable files) files?
    • Any files or file-types that would hiccup when we attempt to read the bytes directly?

@SgtPooki SgtPooki removed the need/maintainers-input Needs input from the current maintainer(s) label Jan 3, 2023
@SgtPooki SgtPooki added the P2 Medium: Good to have, but can wait until someone steps up label Oct 31, 2023
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Labels
area/macos MacOS kind/bug A bug in existing code (including security flaws) kind/discussion Topical discussion; usually not changes to codebase need/analysis Needs further analysis before proceeding P2 Medium: Good to have, but can wait until someone steps up
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