Merge pull request #15 from ioncoincore/ioncoincore-add-help-and-support-template

[org] [maintenance] Update issue templates

Author: ioncoincore

.github/ISSUE_TEMPLATE/i-need-help-support--observed-by-ionomy-com-staff-.md

@@ -0,0 +1,36 @@
+---
+name: I need help/support (observed by ionomy.com staff)
+about: Ask for help/support
+title: "[ticket][ionomy]"
+labels: help wanted, question, ticket
+assignees: MitchellCash
+
+---
+
+<!-- This issue tracker is only for technical issues related to Ion Core.
+
+General ion questions and/or support requests are best directed to the ionomy support support@ionomy.com, Ionomy Discord https://discord.gg/vuZn7gC or even  on Bitcoin StackExchange at https://bitcoin.stackexchange.com.
+
+For reporting security issues, please read instructions at support@ionomy.com or call us in US (+1) (844) 237-2721.
+
+If the node is "stuck" during sync or giving "block checksum mismatch" errors, please ensure your hardware is stable by running memtest and observe CPU temperature with a load-test tool such as linpack before creating an issue! -->
+
+<!-- !!!PLEASE NEVER UPLOAD PRIVATE KEYS IN PLAIN OR UPLOAD WALLET.DAT, IF YOU STILL WANT TO SUPPLY YOUR WALLET.DAT TO DEVS, PLEASE MAKE SURE IT IS ENCRYPTED WITH GPG WHICH CAN BE FOUND HERE: https://github.com/ioncoincore/ion/tree/master/contrib/gitian-keys -->
+
+<!-- Before asking a question you might find your answer in
+- Ion Wiki/Faq/Help (https://github.com/ioncoincore/ion/wiki)
+- Bitcoin Wiki (https://en.bitcoin.it/wiki/) -->
+
+<!-- Describe the issue -->
+<!--- What behavior did you expect? -->
+
+<!--- What was the actual behavior (provide screenshots if the issue is GUI-related)? -->
+
+<!--- How reliably can you reproduce the issue, what are the steps to do so? -->
+
+<!-- What version of Ion Core are you using, where did you get it (website, self-compiled, etc)? -->
+
+<!-- What type of machine are you observing the error on (OS/CPU and disk type)? -->
+
+<!-- Any extra information that might be useful in the debugging process. -->
+<!--- This is normally the contents of a `debug.log` or `config.log` file. Raw text or a link to a pastebin type site are preferred. -->