[Question]: An error occurred while parsing the DOC document. Replacing it with a DOCX file resolved the issue.

[gavinju]

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Describe your problem

I am using version 0.17.1. When uploading a DOC document to the knowledge base, an error occurs during parsing. Replacing it with a DOCX file resolves the parsing error.
To inquire, does RAGflow not support Office 2003~2007 versions?

Tks

[KevinHuSh]

I guess MinIO is down.

[gavinju]

@KevinHuSh I will check again. If DOCX format can be parsed normally，so it's most likely not a MINIO issue.

[asking002]

I'm having the same problem.