SUMMARY.md

Table of contents

Getting Started

• Core concepts
• FAQ
  • Renaming of Incidents to Alerts
• Import from PagerDuty
• Import from StatusPage.io

Alerting

• Dashboard
• Alert sources
• Notification settings
  • Critical Push Notifications and DND overrides
    • iOS Critical Alerts Configuration
    • Android Push Notification DND Configuration
  • Mute notifications
• Support hours
• Maintenance windows
• Heartbeat monitoring
  • Prometheus Heartbeat Example
  • CLI Heartbeat Examples
• Deployment events
• 🏛️ Understanding event flows
• ilert sender IDs, domains and IPs
  • SMS and voice alerts in China

On-call management & Escalations

• Escalation policies
• On-call schedules
  • My on-call shifts
  • Recurring schedules
  • Static schedules
• Coverage requests

ChatOps

• Overview
• Integration for Slack
  • Receive and respond to alerts in Slack
  • Create a dedicated Slack channel for an existing alert
  • Create alerts in Slack
  • Lookup who is on-call
• Microsoft Teams Integration
  • Microsoft Teams Chat Integration
    • Microsoft Teams Integration via Incoming Webhook
    • Microsoft Teams Integration via Workflows
  • Microsoft Teams Meeting Integration
  • Create a channel for an existing alert in Microsoft Teams
  • Create alerts in Microsoft Teams
  • Look up who is on-call in Microsoft Teams

Incident comms & status pages

• Getting started
• Services
• Incidents
• Status pages
  • Public vs private status pages
  • Audience-specific status page
• Metrics
  • Import metrics from Datadog
  • Import metrics from Prometheus

🪄 ilert AI

• Introduction
• Using ilert AI for efficient incident communication
• Using ilert AI for post-mortem creation
• Using ilert AI for schedule generation
• Using ilert AI for alert grouping
• Global Search enhanced by ilert AI
  • Bulk resolving similar alerts

Call Routing

• Getting started with call routing
• Routing calls using call flows
• Call routing (legacy)
  • Routing calls based on support hours
  • Voicemail only mode
  • Managing call routing alerts
  • Adding webhooks and outbound chat messages
  • Uploading custom audio responses

User Administration

• User roles and permissions
• Team-based organisation
• Single sign on
  • Setting up SSO with GSuite
  • Setting up SSO with Microsoft Azure Active Directory
  • Setting up SSO with Okta
  • Setting up SSO with Auth0
  • Auto provisioning users & teams
• 🔐 Two-factor authentication / MFA

INTEGRATIONS

• Types of integrations
• Inbound integrations
  • 4me Integration
  • Ansible Automation Platform AWX Integration
  • Amazon CloudWatch Integration
  • Amazon SNS Integration
    • Amazon SNS Inbound Integration
    • Amazon SNS Outbound via AWS Lambda
  • Azure Alerts Integration
    • Azure Activity Logs
    • Azure Metric
    • Azure Logs
    • Azure Service Health
    • Azure Sentinel
    • Budget Alert
  • Apica Integration
  • AppDynamics Integration
  • AppSignal Integration
  • AWS Budgets Integration
  • AWS Cloudtrail Integration
  • AWS DevOps Guru Integration
  • AWS GuardDuty Integration
  • AWS Personal Health Dashboard Integration
  • AWS Security Hub Integration
  • Autotask Inbound Integration
  • Auvik Integration
  • Catchpoint Integration
  • Checkly Integration
  • Checkmk Integration
    • Checkmk Integration (v 1.x)
    • Checkmk Integration (v 2.0+ )
  • Cisco Meraki Integration
  • Cisco ThousandEyes Integration
  • Cisco Webex
  • Cloudflare Integration
  • ClusterControl Integration
  • Connectwise Manage Integration
  • Cortex Integration
  • Cortex XSOAR (formerly Demisto) Integration
  • CrowdStrike Integration
  • Dash0 Integration
  • Datadog Integration
  • Dynatrace Integration
  • Elastic Watcher Integration
  • Email Inbound Integration
    • Email Key Extraction and Resolve Examples
    • Automatically resolve Alerts with Emails
  • FreshService Integration
  • GitHub Integration
    • GitHub Advanced Security Integration
    • GitHub Inbound Check Run (Actions) Integration
    • GitHub Inbound Issue Integration
    • GitHub advanced settings
  • GitLab Integration
  • Google Cloud Monitoring (formerly Stackdriver) Integration
  • Google Security Command Center
  • Grafana Integration
    • Grafana Integration
    • Grafana Integration (v 9.x)
  • Graylog Integration
  • HaloITSM Integration
  • HaloPSA Integration
  • HashiCorp Consul
  • Healthchecks.io Integration
  • HetrixTools Integration
  • Honeybadger Integration
  • Honeycomb Integration
  • Hyperping Integration
  • CrowdStrike Falcon LogScale Integration
  • IBM Cloud Functions Integration
  • Icinga Integration
  • InfluxDB Integration
  • Instana Integration
  • IT-Conductor Integration
  • IXON Cloud Integration
  • Jira Inbound Integration
  • JumpCloud Integration
  • Kafka Integration
  • Kapacitor Integration
  • Kentix AlarmManager
  • Keep Integration
  • Kibana Integration
  • Kubernetes Integration
  • Lightstep Integration
  • Loki integration
  • Mezmo Integration
  • Microsoft SCOM
  • Mimir Integration
  • MongoDB Atlas Integration
  • MXToolBox Integration
  • MQTT Integration
  • Nagios Integration
  • N-central Integration
  • Netdata Integration
  • New Relic Integration
    • New Relic Integration (deprecated)
    • New Relic Workflow Integration
  • Oh Dear Integration
  • PandoraFMS Integration
  • Particle Integration
  • Pingdom Integration
  • PostHog Integration
  • Postman Monitors Integration
  • Prometheus Integration
  • PRTG Network Monitor Integration
  • Prisma Cloud Integration
  • Push Notifications
  • RapidSpike Integration
  • Raygun Integration
  • Salesforce Integration
  • Samsara Integration
  • Search Guard Integration
  • Sematext Integration
  • Sensu Integration
  • Sentry Integration
  • Server Density Integration
  • ServerGuard24 Integration
  • ServiceNow Inbound Integration
  • SignalFx Integration
  • Site24x7 Integration
  • SMS Integration
  • SolarWinds Integration
  • Splunk Integration
  • StatusCake Integration
  • StatusHub Integration
  • StatusPage Integration
  • Sumo Logic Integration
  • Sysdig Integration
  • TOPdesk Inbound Integration
  • Terraform Cloud / Terraform Enterprise
  • Tulip Integration
  • Twilio Alarms Integration
  • Twilio Errors Integration
  • Ubidots Integration
  • Uptime Kuma Integration
  • UptimeRobot Integration
  • VictoriaMetrics Integration
  • Zabbix Integration
    • Zabbix 4.4+ Integration
    • Zabbix 2.2 – 4.3 Integration
  • Zammad Inbound Integration
  • Zapier Inbound Integration
  • Zendesk Inbound Integration
• Outbound integrations
  • Autotask Outbound Integration
  • DingTalk Integration
  • Discord Integration
  • Email Outbound Integration
  • Jira Outbound Integration
  • GitHub Outbound Issue Integration
  • Mattermost Integration
  • ServiceNow Outbound Integration
  • Telegram Integration
  • TOPdesk Outbound Integration
  • Webhook Integration
  • Zammad Outbound Integration
  • Zapier Outbound Integration
  • Zendesk Outbound Integration
  • Zoom Integration
    • Zoom Chat Integration
    • Zoom Meeting Integration
• Deployment integrations
  • API deployment pipeline
  • Argo CD deployment pipeline
  • Github deployment pipeline
  • GitLab deployment pipeline

API

• API Reference
• API Version History
  • API user preference migration 2023
  • Discontinuation of Uptime Monitoring
• Rate Limiting
• Client Libraries
  • ilert Agent - ilagent
  • Go Client
  • Rust Client
  • Javascript / Node.js Client
• Terraform
  • Importing ilert UI resources into Terraform state
• 👩‍💻 ICL - ilert condition language
• ➿ ITL - ilert template language
• API endpoints / samples
  • Creating alerts through events
  • Importing public status page subscribers
• 🔥 Developing ilert Apps
  • Get started with ilert Apps
  • Understanding OAuth2
  • Developing a Backend App with OAuth2
  • Developing a web or native App with OAuth2 and PKCE
  • Token lifetimes, error codes, app verification, etc.

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