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Yale Home app causing bridge to go into a weird state #125325

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GTunney opened this issue Sep 5, 2024 · 5 comments
Open

Yale Home app causing bridge to go into a weird state #125325

GTunney opened this issue Sep 5, 2024 · 5 comments
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@GTunney
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GTunney commented Sep 5, 2024

The problem

I have 2 Yale locks a Conexis L1 and a Linus L2, both are connected to a ConnectX WiFi bridge.

Since updating the integration to the new Yale integration it is causing my connect bridge to go into a state where it is just contiguously flashing.

I have provided debug logs below which may help identify what is going on.

At 10:29 I tried to lock the lock.back_door by home assistant and it just got stuck in a state locking. At 10:30 I locked this via the Yale Home app. It immediately updated the state in HA so not sure what's going on.

What version of Home Assistant Core has the issue?

core-2024.9.0

What was the last working version of Home Assistant Core?

core-2024.9.0

What type of installation are you running?

Home Assistant Core

Integration causing the issue

yale

Link to integration documentation on our website

No response

Diagnostics information

home-assistant_yale_2024-09-05T09-30-43.369Z.log

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

@home-assistant
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home-assistant bot commented Sep 5, 2024

Hey there @bdraco, mind taking a look at this issue as it has been labeled with an integration (yale) you are listed as a code owner for? Thanks!

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  • @home-assistant close Closes the issue.
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  • @home-assistant reopen Reopen the issue.
  • @home-assistant unassign yale Removes the current integration label and assignees on the issue, add the integration domain after the command.
  • @home-assistant add-label needs-more-information Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue.
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@Majestic7979
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Adding to this that one of my Connect X bridges is also doing this

@bdraco
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bdraco commented Sep 5, 2024

Since updating the integration to the new Yale integration it is causing my connect bridge to go into a state where it is just contiguously flashing.

I looked in the logs and nothing stands out.

Can you post a video of the flashing? There are blink codes for these devices so we might be able to figure out whats going on.

@GTunney
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GTunney commented Sep 5, 2024

Since updating the integration to the new Yale integration it is causing my connect bridge to go into a state where it is just contiguously flashing.

I looked in the logs and nothing stands out.

Can you post a video of the flashing? There are blink codes for these devices so we might be able to figure out whats going on.

It just continuously flashes green, I did check the Yale site for the blink codes but they seemed to go up to a max of 8 where as this is constant blinking until I turn it off at the wall.

I am also in touch with Yale about this as it may be a faulty Connect, could be a total coincidence it's started same time as this.

@rhoddan
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rhoddan commented Sep 9, 2024

Same problem here. Connect X and HA 9.1
I have Doorman L3S

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