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ping is inconsistent/ambiguous for matter devices #120266

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dduff617 opened this issue Jun 23, 2024 · 2 comments · Fixed by home-assistant/frontend#22103
Closed

ping is inconsistent/ambiguous for matter devices #120266

dduff617 opened this issue Jun 23, 2024 · 2 comments · Fixed by home-assistant/frontend#22103
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@dduff617
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The problem

i'm trying to test and diagnose problems with matter devices. the UI presents a "ping device" command in the three-dots menu, but when i ping a thread device, then hit "start ping", after an initial warning "device is being pinged. this may take a while", it then simply says "ping is complete", which is about as unclear as can get as to the actual results of the ping. was an address found for the device? was the ping packet successfully transmitted? was a ping reply received? user can only guess. this is not a good way for a diagnostic tool to work.

when i try the same operation for a different device in my matter network, i see a different behavior. three IP addresses are shown with green checks next to each. so this seems better since it implies that addresses were found for the device, ping packet was transmitted, and (based on green checkmarks) a reply was received.

btw, the first device had network type: Thread. the second device had network type: WiFi.

hope i'm not being picky, but...
consistency: good.
stating unambiguous results of a simple diagnostic test: good.
saying a multi-step test is "complete" without clearly stating the result (i.e. whether a ping reply was received): bad
not clearly indicating exactly which steps of a test succeeded/failed: bad

What version of Home Assistant Core has the issue?

core-2024.6.4

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

matter

Link to integration documentation on our website

https://www.home-assistant.io/integrations/matter

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

@home-assistant
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Hey there @home-assistant/matter, mind taking a look at this issue as it has been labeled with an integration (matter) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of matter can trigger bot actions by commenting:

  • @home-assistant close Closes the issue.
  • @home-assistant rename Awesome new title Renames the issue.
  • @home-assistant reopen Reopen the issue.
  • @home-assistant unassign matter Removes the current integration label and assignees on the issue, add the integration domain after the command.
  • @home-assistant add-label needs-more-information Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue.
  • @home-assistant remove-label needs-more-information Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

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matter documentation
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@marcelveldt
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This is a UI issue in the frontend. If you only see the ping completed successful, it means it didnt find any IP's.
Its on the radar to fix

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3 participants