HomePod constantly disconnects which require manual "reload" of Integration #114836

edmondss · 2024-04-04T10:28:21Z

The problem

Homepods constantly disconnects which require manual reloading of Apple TV integration .

Sometimes HA detects the issue and ask me to reload the integration. Sometimes it doesn't and when I notice my automation doesn't work as the device went completely to OFF (instead of standby). Cannot wake up the device unless manual reloading the integration.

What version of Home Assistant Core has the issue?

core-2024.3.3

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Apple TV

Link to integration documentation on our website

https://www.home-assistant.io/integrations/apple_tv

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

home-assistant · 2024-04-04T10:28:24Z

Hey there @postlund, mind taking a look at this issue as it has been labeled with an integration (apple_tv) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of apple_tv can trigger bot actions by commenting:

@home-assistant close Closes the issue.
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@home-assistant reopen Reopen the issue.
@home-assistant unassign apple_tv Removes the current integration label and assignees on the issue, add the integration domain after the command.
@home-assistant add-label needs-more-information Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue.
@home-assistant remove-label needs-more-information Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

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apple_tv documentation
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nmiller-engineering · 2024-04-04T10:56:37Z

Unfortunately I ran into the same issue!

Jaco1990 · 2024-04-11T17:33:11Z

I have the same issue but with an Apple TV 4K

edmondss · 2024-04-12T08:57:02Z

I have the same issue but with an Apple TV 4K

Yes, sometimes it happens to my ATV too.

echavet · 2024-04-15T11:19:38Z

Same for me with apple TV.
I always have to manually reconfigure the integration.

edmondss · 2024-04-15T11:26:46Z

Even if the devices is NOT disconnected, it changed to OFF even it's actually in standby. You have to reload integration to make it work.

scottshanafelt · 2024-04-19T04:38:08Z

Experiencing the same on multiple systems all using AppleTV gen 4's. Seems to occur often when AppleTV is rebooted or goes offline. Integration has to be reloaded to resurrect.

jum0n · 2024-04-20T21:04:17Z

I had the same issue with my AppleTV. Reloaded integration and its working again. Its been very stable until just recently, not sure whats changed.

F-HALD · 2024-05-06T18:56:47Z

Same problem here. I have to reload the integration at least daily.
Is it possible to reload an integration from an automation? I know that it is a work-around, but what is the alternative?

edmondss · 2024-05-07T07:06:18Z

Appreciate if there's some feedback from integration owner. Thanks.

bobbergen · 2024-05-13T02:10:07Z

I am having the same issue.

cpressland · 2024-05-14T16:45:00Z

For now I've mitigated this with the following automation:

alias: Shed - Reload HomePod Config
description: ""
trigger:
  - platform: device
    type: turned_off
    device_id: af26fc2929912a7ed13c45ad61e3978b
    entity_id: 324f4059551f8f1247ddd097fdd1592e
    domain: remote
condition: []
action:
  - service: homeassistant.reload_config_entry
    metadata: {}
    data: {}
    target:
      device_id: af26fc2929912a7ed13c45ad61e3978b
mode: single

bobbergen · 2024-05-14T16:48:42Z

I came up with the same workaround automation two days ago, I have 16 HomePod Minis and 7 AppleTVs so it added a few automations to my stable.

bobbergen · 2024-05-14T16:58:45Z

`alias: Reload-AppleTV-Living Room
description: ""
trigger:

platform: state
entity_id:
- remote.living_room_atv
  to: "off"
  condition: []
  action:
service: homeassistant.reload_config_entry
data: {}
target:
entity_id:
- media_player.living_room_atv
mode: single
`

zipzagster · 2024-05-23T14:52:55Z

I have the disconnection problem with ATV. The state becomes stale. Reloading sometimes doesn't refresh the state

tomdh76 · 2024-05-23T19:49:31Z

same issue, i have to reload the integration almost daily

Royal911 · 2024-06-26T14:58:08Z

Same here

KapUttyy · 2024-08-10T14:52:10Z

Same here…

meminens · 2024-09-01T21:36:14Z

Same issue. The automation workaround from @cpressland seems to be working for now.

Gybrsh · 2024-09-17T20:06:25Z

I suspect the AppleTV integration, at least for HomePods, is broken after the update along with iOS 18. It was unstable before, now it's completely dead.

I've tried restarting HomePods, restarting Apple integration, devices and restarting HA. I've connected Apple Music directly to HomePods and played music, and tried streaming from mobile. I have pairs in stereo but tried all this without grouping.

But no... state forever off.

Has anyone experienced the same, or is it just me?

mattsch · 2024-09-17T20:09:32Z

@Gybrsh I had the same problem at first. Deleting the HomePods and re-adding did the trick for me.

Gybrsh · 2024-09-17T20:13:31Z

Damn! That worked @mattsch. I should have tried that first, haha :D Thanks!!

edmondss · 2024-09-18T03:33:08Z

Damn! That worked @mattsch. I should have tried that first, haha :D Thanks!!

May I ask, after upgrading to iOS 18, do they still have the same problem that HomePod/ ATV went off or unavailable which requires regular manual reload the integration

meminens · 2024-09-18T03:42:08Z

@edmondss I have iOS 18. I will monitor and report back. I will know the issue persists if my automation to reload the integration triggers again.

edmondss · 2024-09-19T03:16:58Z

@edmondss I have iOS 18. I will monitor and report back. I will know the issue persists if my automation to reload the integration triggers again.

Thank you. Appreciated.

meminens · 2024-09-24T23:18:45Z

@edmondss Unfortunately, I can report that the issue persists. My automation for reload triggered yesterday. I don't know if it helps but I found the following error in the logs:

Failed to connect

Traceback (most recent call last):
  File "/usr/local/lib/python3.12/site-packages/pyatv/protocols/mrp/protocol.py", line 275, in _receive
    await semaphore.acquire()
  File "/usr/local/lib/python3.12/asyncio/locks.py", line 386, in acquire
    await fut
asyncio.exceptions.CancelledError

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/components/apple_tv/__init__.py", line 282, in connect_once
    await self._connect_once(raise_missing_credentials)
  File "/usr/src/homeassistant/homeassistant/components/apple_tv/__init__.py", line 267, in _connect_once
    await self._connect(conf, raise_missing_credentials)
  File "/usr/src/homeassistant/homeassistant/components/apple_tv/__init__.py", line 387, in _connect
    self.atv = await connect(conf, self.hass.loop, session=session)
               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/pyatv/__init__.py", line 155, in connect
    await atv.connect()
  File "/usr/local/lib/python3.12/site-packages/pyatv/core/facade.py", line 723, in connect
    if await setup_data.connect():
       ^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/pyatv/protocols/mrp/__init__.py", line 1097, in _connect
    await protocol.start()
  File "/usr/local/lib/python3.12/site-packages/pyatv/protocols/mrp/protocol.py", line 146, in start
    self.device_info = await self.send_and_receive(
                       ^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/pyatv/protocols/mrp/protocol.py", line 262, in send_and_receive
    return await self._receive(identifier, timeout)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/pyatv/protocols/mrp/protocol.py", line 274, in _receive
    async with async_timeout.timeout(timeout):
  File "/usr/local/lib/python3.12/site-packages/async_timeout/__init__.py", line 141, in __aexit__
    self._do_exit(exc_type)
  File "/usr/local/lib/python3.12/site-packages/async_timeout/__init__.py", line 228, in _do_exit
    raise asyncio.TimeoutError
TimeoutError

edmondss · 2024-09-25T02:54:29Z

@edmondss Unfortunately, I can report that the issue persists. My automation for reload triggered yesterday. I don't know if it helps but I found the following error in the logs:

Failed to connect

Traceback (most recent call last):
  File "/usr/local/lib/python3.12/site-packages/pyatv/protocols/mrp/protocol.py", line 275, in _receive
    await semaphore.acquire()
  File "/usr/local/lib/python3.12/asyncio/locks.py", line 386, in acquire
    await fut
asyncio.exceptions.CancelledError

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/components/apple_tv/__init__.py", line 282, in connect_once
    await self._connect_once(raise_missing_credentials)
  File "/usr/src/homeassistant/homeassistant/components/apple_tv/__init__.py", line 267, in _connect_once
    await self._connect(conf, raise_missing_credentials)
  File "/usr/src/homeassistant/homeassistant/components/apple_tv/__init__.py", line 387, in _connect
    self.atv = await connect(conf, self.hass.loop, session=session)
               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/pyatv/__init__.py", line 155, in connect
    await atv.connect()
  File "/usr/local/lib/python3.12/site-packages/pyatv/core/facade.py", line 723, in connect
    if await setup_data.connect():
       ^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/pyatv/protocols/mrp/__init__.py", line 1097, in _connect
    await protocol.start()
  File "/usr/local/lib/python3.12/site-packages/pyatv/protocols/mrp/protocol.py", line 146, in start
    self.device_info = await self.send_and_receive(
                       ^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/pyatv/protocols/mrp/protocol.py", line 262, in send_and_receive
    return await self._receive(identifier, timeout)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/pyatv/protocols/mrp/protocol.py", line 274, in _receive
    async with async_timeout.timeout(timeout):
  File "/usr/local/lib/python3.12/site-packages/async_timeout/__init__.py", line 141, in __aexit__
    self._do_exit(exc_type)
  File "/usr/local/lib/python3.12/site-packages/async_timeout/__init__.py", line 228, in _do_exit
    raise asyncio.TimeoutError
TimeoutError

Thanks. I hate to ask, will this ever be fixed?

sysofwan · 2024-10-15T01:32:49Z

+1 facing the same issue

itradesize · 2024-12-28T11:47:49Z

Same issue, I have to reload the integration each day. It is so annoying as I'm using them to provide doorbell rings, too.

freddeh · 2025-01-03T12:15:34Z

Same

home-assistant bot added the integration: apple_tv label Apr 4, 2024

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HomePod constantly disconnects which require manual "reload" of Integration #114836

HomePod constantly disconnects which require manual "reload" of Integration #114836

edmondss commented Apr 4, 2024

home-assistant bot commented Apr 4, 2024

nmiller-engineering commented Apr 4, 2024

Jaco1990 commented Apr 11, 2024

edmondss commented Apr 12, 2024

echavet commented Apr 15, 2024

edmondss commented Apr 15, 2024

scottshanafelt commented Apr 19, 2024

jum0n commented Apr 20, 2024 •

edited

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F-HALD commented May 6, 2024

edmondss commented May 7, 2024

bobbergen commented May 13, 2024

cpressland commented May 14, 2024

bobbergen commented May 14, 2024

bobbergen commented May 14, 2024

zipzagster commented May 23, 2024

tomdh76 commented May 23, 2024

Royal911 commented Jun 26, 2024

KapUttyy commented Aug 10, 2024

meminens commented Sep 1, 2024

Gybrsh commented Sep 17, 2024

mattsch commented Sep 17, 2024

Gybrsh commented Sep 17, 2024

edmondss commented Sep 18, 2024

meminens commented Sep 18, 2024

edmondss commented Sep 19, 2024

meminens commented Sep 24, 2024 •

edited

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edmondss commented Sep 25, 2024

sysofwan commented Oct 15, 2024

itradesize commented Dec 28, 2024

freddeh commented Jan 3, 2025

HomePod constantly disconnects which require manual "reload" of Integration #114836

HomePod constantly disconnects which require manual "reload" of Integration #114836

Comments

edmondss commented Apr 4, 2024

The problem

What version of Home Assistant Core has the issue?

What was the last working version of Home Assistant Core?

What type of installation are you running?

Integration causing the issue

Link to integration documentation on our website

Diagnostics information

Example YAML snippet

Anything in the logs that might be useful for us?

Additional information

home-assistant bot commented Apr 4, 2024

nmiller-engineering commented Apr 4, 2024

Jaco1990 commented Apr 11, 2024

edmondss commented Apr 12, 2024

echavet commented Apr 15, 2024

edmondss commented Apr 15, 2024

scottshanafelt commented Apr 19, 2024

jum0n commented Apr 20, 2024 • edited Loading

F-HALD commented May 6, 2024

edmondss commented May 7, 2024

bobbergen commented May 13, 2024

cpressland commented May 14, 2024

bobbergen commented May 14, 2024

bobbergen commented May 14, 2024

zipzagster commented May 23, 2024

tomdh76 commented May 23, 2024

Royal911 commented Jun 26, 2024

KapUttyy commented Aug 10, 2024

meminens commented Sep 1, 2024

Gybrsh commented Sep 17, 2024

mattsch commented Sep 17, 2024

Gybrsh commented Sep 17, 2024

edmondss commented Sep 18, 2024

meminens commented Sep 18, 2024

edmondss commented Sep 19, 2024

meminens commented Sep 24, 2024 • edited Loading

edmondss commented Sep 25, 2024

sysofwan commented Oct 15, 2024

itradesize commented Dec 28, 2024

freddeh commented Jan 3, 2025

jum0n commented Apr 20, 2024 •

edited

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meminens commented Sep 24, 2024 •

edited

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