Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

[KYC Plugin] Says 6MB limit But its under 6MB #1056

Closed
ultra-pool opened this issue Nov 16, 2021 · 1 comment
Closed

[KYC Plugin] Says 6MB limit But its under 6MB #1056

ultra-pool opened this issue Nov 16, 2021 · 1 comment

Comments

@ultra-pool
Copy link
Contributor

ultra-pool commented Nov 16, 2021

Tested with 1.9MB files 3 of them it still says its above 6MB. Had to use (1) 1.9MB and 2 images under 1MB en-order for the upload to work. 2MB per image should be moved up a little bit en-order to let it really upload a 2MB file. But most images people use is in the 3 to 5MB each as the everyday trader doesn't know how to compress an image. This would make it more user friendly for the every day person without having jump through hoops to submit a simple KYC image. 99% of the everyday trader would just say screw it and wont use the exchange. Which we have been finding out the hard way. This is the number 1 reason why users wont use our exchange. We've lost almost all of our users already due to this problem.

@ultra-pool
Copy link
Contributor Author

ultra-pool commented Nov 16, 2021

2.2MB (2) and 1.1MB (1) upload worked. Iv made a image compression web tool for the non-tech person. Maybe this will help them a little. Lets hope the remaining users wont b****h as much. Still a improvement from the last version of the plugin. Thank you for the hard work.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
Development

No branches or pull requests

2 participants