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Support

OpenNotes is early, community-supported software. The fastest way to get help is to file the right kind of GitHub issue with enough detail for someone else to reproduce the problem.

Where to go

Before filing

Please include:

  • OpenNotes version.
  • Surface: Mac app or browser build.
  • macOS version, and browser version if relevant.
  • Steps to reproduce.
  • Whether any note content, sync state, or secrets may be affected.
  • Logs or screenshots, with private note content and keys removed.

Common Mac install issue

OpenNotes is not yet signed with an Apple Developer ID certificate or notarized by Apple. macOS may warn on first launch.

Use the per-app path: right-click OpenNotes.app → Open → Open. Do not disable Gatekeeper globally.

See RELEASE.md for the full install note.