📖 What is This • 💡 Why This Repo • 📂 Topics Covered • 🗂️ Case Studies • 👥 Who Is This For • 📜 License
This repository is a hand-curated database of 800+ ML and LLM system design case studies published by engineering teams at leading companies worldwide. Every entry is a real blog post, paper, or talk — no fluff, no theory, only production-grade engineering stories that show how top companies actually build and ship AI systems.
Span: 2017 – 2025 | Companies: 150+ | Industries: 10 | Technologies: AI Agents, LLMs, RAG, Predictive ML, CV, NLP
| Reason | Description |
|---|---|
| 🏗️ Real System Design | Every case study is a production engineering blog, paper, or recorded talk — not tutorials |
| 🏢 150+ Companies | Covers Google, Meta, Netflix, Uber, DoorDash, Airbnb, LinkedIn, Spotify, and 140+ more |
| 📅 2017–2025 Timeline | Tracks the evolution from classical ML to modern LLM and agentic systems |
| 🔬 6 Core Technologies | AI Agents · Generative AI & LLM · RAG · Predictive ML · Computer Vision · NLP |
| 🌍 10 Industries | Delivery · E-Commerce · Fintech · Tech · Media · Social · Travel · Gaming · Manufacturing · Education |
| 🗂️ Organized & Searchable | Structured by industry → company → year for fast navigation |
| # | 🏷️ Technology | 📝 Description |
|---|---|---|
| 1 | 🤖 AI Agents | Autonomous multi-agent systems, agentic workflows, tool-use, planning |
| 2 | 🧠 Generative AI & LLM | LLM fine-tuning, prompt engineering, code generation, text-to-SQL, multimodal |
| 3 | 🔍 RAG | Retrieval-Augmented Generation, vector search, knowledge bases, hybrid retrieval |
| 4 | 📊 Predictive ML | Recommendation systems, fraud detection, forecasting, ranking, causal inference |
| 5 | 👁️ Computer Vision | Image classification, object detection, document processing, visual search |
| 6 | 💬 NLP | Text classification, entity extraction, content moderation, embeddings |
- 🚗 Delivery and mobility — 181 case studies · 18 companies
- 🛒 E-commerce and retail — 152 case studies · 29 companies
- 🎓 Education — 1 case studies · 1 companies
- 🏦 Fintech and banking — 63 case studies · 22 companies
- 🎮 Gaming — 8 case studies · 4 companies
- 🏭 Manufacturing — 5 case studies · 1 companies
- 📺 Media and streaming — 57 case studies · 10 companies
- 🌐 Social platforms — 99 case studies · 14 companies
- 💻 Tech — 192 case studies · 86 companies
✈️ Travel & E-Commerce — 47 case studies · 7 companies
181 case studies from 18 companies
- 🧠 [2025] Why We Built “BlaBlaCar Data Copilot”: Shifting Data Analysis Left
Generative AI & LLM - 📊 [2023] How BlaBlaCar leverages machine learning to match passengers and drivers - Part 2
Predictive ML - 📊 [2023] How BlaBlaCar leverages machine learning to match passengers and drivers - Part 1
Predictive ML - 📊 [2023] How we used machine learning to fight fraud at BlaBlaCar — Part 1
Predictive ML - 📊 [2023] How we built our machine learning pipeline to fight fraud at BlaBlaCar — Part 2
Predictive ML
- 📊 [2024] Temporary holds: Leveraging machine learning models to reduce fraud
Predictive ML - 👁️ [2024] Facial recognition to detect duplicate Captain accounts
CV
- 🤖 [2025] How Delivery Hero Uses Agentic AI for Building a Product Knowledge Base
AI agents - 🧠 [2024] How we improved multilingual search with few-shot LLM translations
Generative AI & LLM - 🤖 [2024] Introducing the AI Data Analyst “QueryAnswerBird” – Part 1. Utilization of RAG and Text-to-SQL
AI agents - 🤖 [2024] Introducing the AI Data Analyst “QueryAnswerBird” – Part 2: Data Discovery
AI agents - 🧠 [2023] Semantic Product Matching
Generative AI & LLM - 📊 [2023] Don’t Worry, We Got You: Personalised Model
Predictive ML - 📊 [2023] Personalisation @ Delivery Hero: Ranking restaurants for new users
Predictive ML - 📊 [2023] Personalisation @ Delivery Hero: Understanding Customers
Predictive ML
- 📊 [2023] Lifecycle of a Successful ML Product: Reducing Dasher Wait Times
Predictive ML - 📊 [2023] How DoorDash Upgraded a Heuristic with ML to Save Thousands of Canceled Orders
Predictive ML
- 🧠 [2025] Profile Generation with LLMs: Understanding consumers, merchants, and items
Generative AI & LLM - 🧠 [2025] Advancing Menu Content with AI: How DoorDash uses AI to generate menu descriptions
Generative AI & LLM - 🧠 [2025] Using LLM to transcribe restaurant menu photos
Generative AI & LLM - 🧠 [2025] How DoorDash leverages LLMs to evaluate search result pages
Generative AI & LLM - 🧠 [2025] Mind the Gap: Using LLMs to bridge behavioral silos in multi-vertical recommendations
Generative AI & LLM - 🧠 [2025] SafeChat: DoorDash’s AI-powered safety feature
Generative AI & LLM - 🤖 [2025] Beyond Single Agents: How DoorDash is building a collaborative AI ecosystem
AI agents - 🔍 [2025] A scalable LLM approach to enhancing chatbot knowledge with user-generated content
RAG - 🧠 [2025] Using LLMs to infer grocery preferences from DoorDash restaurant orders
Generative AI & LLM - 📊 [2025] Building an anomaly detection platform at DoorDash to catch fraud trends early
Predictive ML - 🧠 [2025] When GenAI Meets Personalization: Powering DoorDash’s next-generation homepage experience
Generative AI & LLM - 🔍 [2024] Path to high-quality LLM-based Dasher support automation
RAG - 📊 [2024] Beyond the Click: Elevating DoorDash’s personalized notification experience with GNN recommendation
Predictive ML - 📊 [2024] Improving ETAs with Multi-Task Models, Deep Learning, and Probabilistic Forecasts
Predictive ML - 🧠 [2024] Building DoorDash’s Product Knowledge Graph with Large Language Models
Generative AI & LLM - 🔍 [2024] How DoorDash leverages LLMs for better search retrieval
RAG - 📊 [2024] Precision in Motion: Deep learning for smarter ETA predictions
Predictive ML - 📊 [2023] Personalizing the DoorDash Retail Store Page Experience
Predictive ML - 📊 [2023] How DoorDash Improves Holiday Predictions via Cascade ML Approach
Predictive ML - 📊 [2023] How DoorDash Built an Ensemble Learning Model for Time Series Forecasting
Predictive ML - 🧠 [2023] DoorDash identifies Five big areas for using Generative AI
Generative AI & LLM - 📊 [2022] Building the Model Behind DoorDash’s Expansive Merchant Selection
Predictive ML - 📊 [2022] 3 Changes to Expand DoorDash’s Product Search Beyond Delivery
Predictive ML - 📊 [2022] Evolving DoorDash’s Substitution Recommendations Algorithm
Predictive ML - 📊 [2022] Homepage Recommendation with Exploitation and Exploration
Predictive ML - 📊 [2021] Using ML and Optimization to Solve DoorDash’s Dispatch Problem
Predictive ML - 👁️ [2021] How DoorDash Quickly Spins Up Multiple Image Recognition Use Cases
CV - 📊 [2020] Optimizing DoorDash’s Marketing Spend with Machine Learning
Predictive ML - 📊 [2020] Things Not Strings: Understanding Search Intent with Better Recall
Predictive ML
- 📊 [2024] Introduction: Optimising Budget through Machine Learning
Predictive ML - 📊 [2024] The Making: Optimising Budget through Machine Learning
Predictive ML - 📊 [2024] Sculpturing: Optimising Budget through Machine Learning
Predictive ML - 📊 [2023] Menu Ranking
Predictive ML - 📊 [2022] Classifying restaurant cuisines with subjective labels
Predictive ML
- 📊 [2024] How Gojek Allocates Personalised Vouchers At Scale
Predictive ML - 📊 [2022] How We Estimate Food Debarkation Time With ‘Tensoba’
Predictive ML - 📊 [2022] How We Estimate Food Debarkation Time With 'Tensoba'
Predictive ML - 💬 [2020] How Gojek Uses NLP to Name Pickup Locations at Scale
NLP - 📊 [2020] How We Built a Matchmaking Algorithm to Cross-Sell Products
Predictive ML - 📊 [2019] Under the Hood of Gojek’s Automated Forecasting Tool
Predictive ML - 📊 [2019] Is This What You Were Looking For?
Predictive ML - 📊 [2019] The Secret Sauce Behind Search Personalisation
Predictive ML
- 📊 [2022] Gousto R-series Vol 2: Tackling the Cold-Start Problem in Recipe Recommendation Engine
Predictive ML - 📊 [2022] Using Data Science to Retain Customers
Predictive ML - 📊 [2021] Gousto R-series vol 1: Three tales of the Rouxcommender family
Predictive ML
- 🧠 [2025] From failure to success: The birth of GrabGPT, Grab’s internal ChatGPT
Generative AI & LLM - 🧠 [2025] User foundation models for Grab
Generative AI & LLM - 🧠 [2025] How we built a custom vision LLM to improve document processing at Grab
Generative AI & LLM - 🧠 [2025] From failure to success: The birth of GrabGPT, Grab’s internal ChatGPT
Generative AI & LLM - 🧠 [2025] SpellVault’s evolution: Beyond LLM apps, towards the agentic future
Generative AI & LLM - 🔍 [2024] Leveraging RAG-powered LLMs for Analytical Tasks
RAG - 🧠 [2024] Enabling conversational data discovery with LLMs at Grab
Generative AI & LLM - 🧠 [2024] LLM-assisted vector similarity search
Generative AI & LLM - 🧠 [2023] LLM-powered data classification for data entities at scale
Generative AI & LLM - 📊 [2023] Unsupervised graph anomaly detection - Catching new fraudulent behaviours
Predictive ML - 📊 [2023] Scaling marketing for merchants with targeted and intelligent promos
Predictive ML - 📊 [2023] Stepping up marketing for advertisers: Scalable lookalike audience
Predictive ML - 📊 [2022] Graph for fraud detection
Predictive ML
- 📊 [2022] Forecasting Grubhub Order Volume At Scale
Predictive ML - 📊 [2021] “I See Tacos In Your Future”: Order Volume Forecasting at Grubhub
Predictive ML
- 🧠 [2025] Scaling Catalog Attribute Extraction with Multi-modal LLMs
Generative AI & LLM - 👁️ [2025] Introducing PIXEL: Instacart’s Unified Image Generation Platform
CV - 🧠 [2025] Turbocharging Customer Support Chatbot Development with LLM-Based Automated Evaluation
Generative AI & LLM - 🧠 [2025] Building The Intent Engine: How Instacart is Revamping Query Understanding with LLMs
Generative AI & LLM - 🧠 [2024] Enhancing FoodStorm with AI Image Generation
Generative AI & LLM - 📊 [2024] Bandits for Marketing Optimization
Predictive ML - 📊 [2024] Optimizing search relevance at Instacart using hybrid retrieval
Predictive ML - 🧠 [2024] Supercharging Discovery in Search with LLMs
Generative AI & LLM - 🧠 [2024] Sequence models for Contextual Recommendations at Instacart
Generative AI & LLM - 📊 [2024] Real-time Fraud Detection with Yoda and ClickHouse
Predictive ML - 📊 [2024] Optimizing at the Edge: Using Regression Discontinuity Designs to Power Decision-Making
Predictive ML - 📊 [2024] How Instacart Uses Machine Learning to Suggest Replacements for Out-of-Stock Products
Predictive ML - 📊 [2023] How Instacart Modernized the Prediction of Real Time Availability for Hundreds of Millions of Items While Saving Costs
Predictive ML - 📊 [2023] Instacart’s Item Availability Architecture: Solving for scale and consistency
Predictive ML - 🧠 [2023] Monte Carlo, Puppetry and Laughter: The Unexpected Joys of Prompt Engineering
Generative AI & LLM - 📊 [2023] One model to serve them all
Predictive ML - 📊 [2023] How Instacart’s Item Availability Evolved Over the Pandemic
Predictive ML - 🧠 [2023] Scaling Productivity with Ava — Instacart’s Internal AI Assistant
Generative AI & LLM - 📊 [2023] Using Contextual Bandit models in large action spaces at Instacart
Predictive ML - 💬 [2022] How Instacart Uses Machine Learning-Driven Autocomplete to Help People Fill Their Carts
NLP - 📊 [2022] How Instacart Uses Embeddings to Improve Search Relevance
Predictive ML - 📊 [2022] Personalizing Recommendations for a Learning User
Predictive ML - 📊 [2019] Modeling the unseen
Predictive ML - 📊 [2018] Predicting the real-time availability of 200 million grocery items
Predictive ML - 📊 [2017] Space, Time and Groceries
Predictive ML
- 📊 [2025] Real-Time Spatial Temporal Forecasting @ Lyft
Predictive ML - 📊 [2024] ETA (Estimated Time of Arrival) Reliability at Lyft
Predictive ML - 📊 [2023] The Recommendation System at Lyft
Predictive ML - 📊 [2022] Pricing at Lyft
Predictive ML - 📊 [2022] Causal Forecasting at Lyft (Part 1)
Predictive ML - 📊 [2022] Causal Forecasting at Lyft (Part 2)
Predictive ML - 📊 [2020] How Lyft predicts a rider’s destination for better in-app experience
Predictive ML - 📊 [2019] Detecting Stop Signs and Traffic Signals: Deep Learning at Lyft Mapping
Predictive ML - 📊 [2019] How Lyft Creates Hyper-Accurate Maps from Open-Source Maps and Real-Time Data
Predictive ML - 📊 [2019] Making cohort-based long-term forecasts at Lyft
Predictive ML - 📊 [2019] Building Lyft’s Marketing Automation Platform
Predictive ML - 📊 [2018] Fingerprinting fraudulent behavior
Predictive ML - 📊 [2018] From shallow to deep learning in fraud
Predictive ML - 📊 [2018] Empowering personalized marketing with machine learning
Predictive ML
- 📊 [2022] Predicting package dimensions based on a similarity model at Mercado Libre
Predictive ML
- 📊 [2022] How we went from zero insight to predicting service time with a machine learning model — Part 2/2
Predictive ML - 📊 [2021] How we went from zero insight to predicting service time with a machine learning model — Part 1
Predictive ML
- 👁️ [2025] Adding Eyes to Picnic’s Automated Warehouses
CV - 📊 [2025] Solving the weekly menu puzzle pt.2: recommendations at Picnic
Predictive ML - 👁️ [2025] Adding Eyes to Picnic’s Automated Warehouses Part 2
CV - 📊 [2024] Solving the weekly menu puzzle: recommendations at Picnic
Predictive ML - 📊 [2024] Generating your shopping list with AI: recommendations at Picnic
Predictive ML - 📊 [2024] Under the hood of Picnic’s demand forecasting model: A Deep Dive into the Temporal Fusion Transformer
Predictive ML - 🧠 [2024] Enhancing Search Retrieval with Large Language Models (LLMs)
Generative AI & LLM - 💬 [2024] How we broke customer support language barriers without breaking production
NLP - 📊 [2023] Running demand forecasting machine learning models at scale
Predictive ML - 📊 [2020] Optimal drop times using machine learning
Predictive ML
- 👁️ [2025] Enhancing Brand Visibility and Trust with On device ML models: A Journey at Swiggy
CV - 🤖 [2025] Hermes V3: Building Swiggy’s Conversational AI Analyst
AI agents - 🧠 [2024] Hermes: A Text-to-SQL solution at Swiggy
Generative AI & LLM - 🧠 [2024] Reflecting on a year of generative AI at Swiggy: A brief review of achievements, learnings, and insights
Generative AI & LLM - 🧠 [2024] Improving search relevance in hyperlocal food delivery using (small) language models
Generative AI & LLM - 📊 [2024] Utilizing DevNet with Variational Loss for Fraud Detection in Hyperlocal Food Delivery
Predictive ML - 📊 [2024] New-User Product Recommendations for Q-Commerce via Hierarchical Cross-Domain Learning
Predictive ML - 📊 [2024] Address Correction for Q-Commerce Part 1: Location Inaccuracy Classifier
Predictive ML - 📊 [2024] Address Correction for Q-Commerce Part 2: Geocoder
Predictive ML - 🧠 [2023] Swiggy’s Generative AI Journey: A Peek Into the Future
Generative AI & LLM - 📊 [2023] How GenAI Codegen tools are helping us deliver convenience quicker
Predictive ML - 📊 [2023] Predicting Food Delivery Time at Cart
Predictive ML - 📊 [2023] How ML Powers — When is my order coming? — Part II
Predictive ML - 📊 [2023] Where is my order? — Part I
Predictive ML - 📊 [2023] Building a mind reader at Swiggy using Data Science
Predictive ML - 📊 [2022] Using deep learning to detect dissonance between address text and location
Predictive ML - 📊 [2021] DeFraudNet: An End-to-End Weak Supervision Framework to Detect Fraud in Online Food Delivery
Predictive ML - 📊 [2021] Using Deep Learning for Ranking in Dish Search
Predictive ML - 📊 [2021] Learning To Rank Restaurants
Predictive ML - 📊 [2021] Learning to Predict Two-Wheeler Travel Distance
Predictive ML
- 🧠 [2025] Fixrleak: Fixing Java Resource Leaks with GenAI
Generative AI & LLM - 🧠 [2025] Advancing Invoice Document Processing at Uber using GenAI
Generative AI & LLM - 🤖 [2025] Enhanced Agentic-RAG: What If Chatbots Could Deliver Near-Human Precision?
AI agents - 📊 [2025] Reinforcement Learning for Modeling Marketplace Balance
Predictive ML - 🤖 [2025] Unlocking Financial Insights with Finch: Uber’s Conversational AI Data Agent
AI agents - 🧠 [2025] uReview: Scalable, Trustworthy GenAI for Code Review at Uber
Generative AI & LLM - 🧠 [2025] PerfInsights: Detecting Performance Optimization Opportunities in Go Code using Generative AI
Generative AI & LLM - 📊 [2025] Enhancing Personalized CRM Communication with Contextual Bandit Strategies
Predictive ML - 🧠 [2025] Evolution and Scale of Uber’s Delivery Search Platform
Generative AI & LLM - 🧠 [2025] PerfInsights: Detecting Performance Optimization Opportunities in Go Code using Generative AI
Generative AI & LLM - 🔍 [2025] Enhanced Agentic-RAG: What If Chatbots Could Deliver Near-Human Precision?
RAG - 📊 [2025] Forecasting Models to Improve Driver Availability at Airports
Predictive ML - 🧠 [2025] Requirement Adherence: Boosting Data Labeling Quality Using LLMs
Generative AI & LLM - 🧠 [2025] uReview: Scalable, Trustworthy GenAI for Code Review at Uber
Generative AI & LLM - 📊 [2025] Enabling Deep Model Explainability with Integrated Gradients at Uber
Predictive ML - 🧠 [2024] QueryGPT – Natural Language to SQL Using Generative AI
Generative AI & LLM - 🧠 [2024] Genie: Uber’s Gen AI On-Call Copilot
Generative AI & LLM - 📊 [2024] Personalized Marketing at Scale: Uber’s Out-of-App Recommendation System
Predictive ML - 📊 [2024] Stopping Uber Fraudsters Through Risk Challenges
Predictive ML - 🧠 [2024] DragonCrawl: Generative AI for High-Quality Mobile Testing
Generative AI & LLM - 📊 [2024] DataK9: Auto-categorizing an exabyte of data at field level through AI/ML
Predictive ML - 📊 [2023] uVitals – An Anomaly Detection & Alerting System
Predictive ML - 📊 [2023] Demand and ETR Forecasting at Airports
Predictive ML - 📊 [2023] Accelerating Advertising Optimization: Unleashing the Power of Ads Simulation
Predictive ML - 📊 [2023] Risk Entity Watch – Using Anomaly Detection to Fight Fraud
Predictive ML - 👁️ [2022] Uber’s Real-Time Document Check
CV - 📊 [2022] DeepETA: How Uber Predicts Arrival Times Using Deep Learning
Predictive ML - 📊 [2022] How Uber Optimizes the Timing of Push Notifications using ML and Linear Programming
Predictive ML - 📊 [2022] Project RADAR: Intelligent Early Fraud Detection System with Humans in the Loop
Predictive ML - 📊 [2021] Applying Machine Learning in Internal Audit with Sparsely Labeled Data
Predictive ML
- 🤖 [2025] From Zero to AILO
AI agents - 📊 [2021] Recommendation @ iFood
Predictive ML
152 case studies from 29 companies
- 📊 [2021] Using learning-to-rank to precisely locate where to deliver packages
Predictive ML
- 🧠 [2025] Introducing Test-Driven Vibe Development
Generative AI & LLM - 📊 [2024] Transforming Recommendations at ASOS
Predictive ML - 📊 [2022] Optimizing Markdown in Fashion E-Commerce with Machine Learning
Predictive ML - 📊 [2022] Getting personal at ASOS
Predictive ML
- 👁️ [2024] So many labels, so little time; accelerating our image labelling process
CV - 📊 [2023] Demonstrating the Value of our Packages
Predictive ML - 📊 [2022] Real-Time Personalisation of Search Results with Auto Trader's Customer Data Platform
Predictive ML
- 📊 [2023] Personalized buyer listings at CARS24 — an overview
Predictive ML - 📊 [2023] Engine assessment @CARS24 : Sound analysis using Signal Processing & CNN
Predictive ML - 📊 [2023] ML driven dynamic pricing @ CARS24 — Part 1
Predictive ML - 👁️ [2022] Blur Classifier: Image Quality Detector
CV
- 🧠 [2024] How to Build a Robust LLM Application
Generative AI & LLM
- 🧠 [2024] From Filters to Phrases: Our AI Revolution in Car Search
Generative AI & LLM
- 📊 [2022] Building A Recipe Recommender System For the Thermomix on Cookidoo – Part 1
Predictive ML
- 🧠 [2024] Accelerating Coupang’s AI Journey with LLMs
Generative AI & LLM - 📊 [2023] Optimizing the inbound process with a machine learning model
Predictive ML - 📊 [2022] Unsupervised competing neural language model for word segmentation
Predictive ML - 📊 [2022] Overcoming food delivery challenges with data science
Predictive ML - 📊 [2022] Matching duplicate items to improve catalog quality
Predictive ML
- 📊 [2021] Managing Supply and Demand Balance Through Machine Learning
Predictive ML
- 🧠 [2025] Scaling Large Language Models for e-Commerce: The Development of a Llama-Based Customized LLM
Generative AI & LLM - 🤖 [2025] Mercury: Agentic AI Platform for LLM Powered Recommendation Experiences at eBay
AI agents - 🧠 [2025] Enhancing eBay’s Visual Shopping Experience With Automated Image Generation And Optimization For Themes and Categories
Generative AI & LLM - 🧠 [2024] Cutting Through the Noise: Three Things We've Learned About Generative AI and Developer Productivity
Generative AI & LLM - 📊 [2022] Building a Deep Learning Based Retrieval System for Personalized Recommendations
Predictive ML
- 🧠 [2025] Understanding Etsy’s Vast Inventory with LLMs
Generative AI & LLM - 🧠 [2025] Building Etsy Buyer Profiles with LLMs
Generative AI & LLM - 📊 [2024] Machine Learning in Content Moderation at Etsy
Predictive ML - 👁️ [2024] Efficient Visual Representation Learning And Evaluation
CV - 📊 [2023] Leveraging Real-Time User Actions to Personalize Etsy Ads
Predictive ML - 📊 [2023] Leveraging Real-Time User Actions to Personalize Etsy Ads
Predictive ML - 👁️ [2023] From Image Classification to Multitask Modeling: Building Etsy’s Search by Image Feature
CV - 📊 [2023] How We Built a Multi-Task Canonical Ranker for Recommendations at Etsy
Predictive ML - 📊 [2022] Deep Learning for Search Ranking at Etsy
Predictive ML - 📊 [2020] Bringing Personalized Search to Etsy
Predictive ML
- 🤖 [2025] Swarm-coding: agentic development with multiple background agents
AI agents - 🤖 [2025] Transforming wholesale with AI: the sequel (now with more agents)
AI agents - 🧠 [2024] Fine-tuning Llama3 to measure semantic relevance in search
Generative AI & LLM - 📊 [2024] Embedding-Based Retrieval: Our Journey and Learnings around Semantic Search at Faire
Predictive ML - 🧠 [2024] Automated code reviews with LLMs
Generative AI & LLM - 📊 [2022] Real-time ranking at Faire part 2: the feature store
Predictive ML - 📊 [2021] Building Faire’s new marketplace ranking infrastructure
Predictive ML
- 🧠 [2025] One Prompt To Rule Them All: LLMs For Opinion Summary Evaluation
Generative AI & LLM - 📊 [2025] The Science of Unified Ranking: Integrating Ads and Organic Recommendations
Predictive ML - 🧠 [2025] The Future of E-commerce: How AI is Learning to Describe Products with Less Data
Generative AI & LLM
- 💬 [2023] Uncovering Hidden Insights in Customer Feedback
NLP
- 🧠 [2025] From blank page to perfect pitch: how AI is transforming ads at leboncoin
Generative AI & LLM - 🧠 [2025] Once Upon a Chat Bot: The Ada Story at leboncoin
Generative AI & LLM - 🧠 [2023] Serving Large Language Models to improve Search Relevance at leboncoin
Generative AI & LLM
- 📊 [2025] Compatibility Challenges in Recommendation System
Predictive ML
- 🧠 [2025] The New Financial Babel: Teaching AI to Speak Money in LATAM
Generative AI & LLM - 🧠 [2025] The billion-dollar puzzle: Optimizing collateral allocation management with AI
Generative AI & LLM - 🧠 [2025] Tale of a Prompt Development
Generative AI & LLM - 🔍 [2025] How we are using AI in Mercado Libre’s accessibility team
RAG - 🔍 [2024] Beyond the Hype: Real-World Lessons and Insights from Working with Large Language Models
RAG - 📊 [2024] Unlocking the Power of Lookalike Audiences: Simplifying Complexity
Predictive ML - 📊 [2022] Unsupervised feature selection with eigenvalue clipping and PCA
Predictive ML - 📊 [2021] Marketplace Forecasting: Sales or Demand? Why not both? Let’s find out!
Predictive ML - 📊 [2021] How we design our push notifications strategy so that customers interact with our product
Predictive ML - 📊 [2021] Causal Inference — Estimating Long-term Engagement
Predictive ML
- 👁️ [2021] AI-Created Outfits
CV
- 📊 [2025] Hybrid Search — Where Keywords Meet Vectors, Enabling Classifieds Discovery
Predictive ML - 🧠 [2024] Extracting Job Roles in Job Ads: A Journey with Generative AI
Generative AI & LLM - 📊 [2023] Machine Learning for Delivery Time Estimation
Predictive ML - 📊 [2021] Item2Vec: Neural Item Embeddings to enhance recommendations
Predictive ML - 👁️ [2020] Fighting fraud with Triplet Loss
CV
- 📊 [2021] Finding the sweet spot
Predictive ML
- 📊 [2025] Evolution of Product Classification at Shopify: From Categories to Comprehensive Product Understanding
Predictive ML - 🧠 [2025] Leveraging Multimodal LLMs for Shopify’s Global Catalogue
Generative AI & LLM - 🤖 [2025] Building production-ready agentic systems: Lessons from Shopify Sidekick
AI agents - 🤖 [2025] Beyond classification: How AI agents are evolving Shopify's product taxonomy at scale
AI agents - 📊 [2025] Building world-class product search at Shopify
Predictive ML - 📊 [2024] How Shopify improved consumer search intent with real-time ML
Predictive ML - 📊 [2023] Monte Carlo Simulations: Separating Signal from Noise in Sampled Success Metrics
Predictive ML - 👁️ [2021] Using Rich Image and Text Data to Categorize Products at Scale
CV - 📊 [2020] Categorizing Products at Scale
Predictive ML
- 📊 [2023] Accelerating AI: Implementing Multi-GPU Distributed Training for Personalized Recommendations
Predictive ML - 🧠 [2023] A New Era of Creativity: Expert-in-the-loop Generative AI at Stitch Fix
Generative AI & LLM - 🧠 [2023] A New Era of Creativity: Expert-in-the-loop Generative AI at Stitch Fix
Generative AI & LLM - 📊 [2023] Ariadne: building a custom observability UI for personalized search
Predictive ML - 📊 [2022] Client Time Series Model: a Multi-Target Recommender System based on Temporally-Masked Encoders
Predictive ML - 📊 [2021] Algorithm-Assisted Inventory Curation
Predictive ML - 👁️ [2021] Stitching together spaces for query-based recommendations
CV - 💬 [2019] Give Me Jeans not Shoes: How BERT Helps Us Deliver What Clients Want
NLP
- 🧠 [2025] Improving Accessory Recommendations with LLMs at Target
Generative AI & LLM - 📊 [2025] Unlocking the Power of Synthetic Digital Orders in Retail
Predictive ML - 📊 [2024] Bundled Product Recommendations
Predictive ML - 📊 [2023] Solving for Product Availability with AI
Predictive ML - 📊 [2023] Target AutoComplete: Real Time Item Recommendations at Target
Predictive ML
- 📊 [2025] Dense Retrieval
Predictive ML - 📊 [2023] Adopting the Vespa search engine for serving personalized second-hand fashion recommendations at Vinted
Predictive ML
- 🧠 [2024] Semantic Retrieval at Walmart
Generative AI & LLM - 🧠 [2024] Using Predictive and Gen AI to Improve Product Categorization at Walmart
Generative AI & LLM - 📊 [2024] Extracting Product Attributes from PDFs using PAE Framework
Predictive ML - 📊 [2024] Transforming Text Classification with Semantic Search Techniques — Faiss
Predictive ML - 📊 [2024] Augmentation Techniques for Imbalanced text Classification
Predictive ML - 📊 [2023] Exploring an Entity Resolution Framework Across Various Use Cases
Predictive ML - 👁️ [2023] Personalized ‘Complete the Look’ model
CV - 💬 [2022] A Unified Multi-task Model for Supporting Multiple Virtual Assistants in Walmart
NLP - 📊 [2022] Scaling Product Recommendations using Basket Analysis- Part 1
Predictive ML - 📊 [2022] Forecast Anomalies in Refrigeration with PySpark & Sensor-data
Predictive ML - 📊 [2022] Voice Reorder Experience: add Multiple Product Items to your shopping cart
Predictive ML - 💬 [2022] Semantic Label Representation with an Application on Multimodal Product Categorization
NLP - 📊 [2021] Deep Learning: Product Categorization and Shelving
Predictive ML - 📊 [2021] Mozrt, a Deep Learning Recommendation System Empowering Walmart Store Associates with a Personalized Learning Experience
Predictive ML - 📊 [2021] Predicting Defrost in Refrigeration Cases at Walmart using Fourier Transform
Predictive ML
- 🧠 [2025] The Evolution of Wilma, Wayfair’s Customer Service Agent Copilot
Generative AI & LLM - 🧠 [2025] Smarter Shopping Starts Here — How AI Understands What You’re Looking For
Generative AI & LLM - 🤖 [2025] Automating Supplier Ticket Management with LLM Agents: Lessons from the Field
AI agents - 🧠 [2025] Teaching Wayfair’s Catalog to “See” Style: An LLM-Powered Style Compatibility Labeling Pipeline
Generative AI & LLM - 🤖 [2024] Agent Co-Pilot: Wayfair's Gen-AI Assistant for Digital Sales Agents
AI agents - 📊 [2023] Preventing Policy Abuse with Graph Neural Networks
Predictive ML - 📊 [2023] Introducing Melange: A Customer Journey Embedding System for Improving Fraud and Policy Abuse Detection
Predictive ML - 📊 [2023] How Wayfair uses “Predicted Winners” Models to Accelerate Success for New Products
Predictive ML - 📊 [2023] Delivery-Date Prediction
Predictive ML - 📊 [2023] Hamlet: Wayfair's ML Approach to Identifying Business Shopper
Predictive ML - 📊 [2023] Griffin: How Wayfair Leverages Reinforcement Learning to Send Customers Relevant Communications
Predictive ML - 📊 [2022] Wayfair’s New Approach to Aspect Based Sentiment Analysis Helps Customers Easily Find “Long Tail” Products
Predictive ML - 💬 [2022] Building Wayfair’s First Virtual Assistant: Automating Customer Service by Text Based Intent Prediction
NLP - 📊 [2022] Nightingale: Scalable Daily Sales Email Sending Decision Model
Predictive ML - 📊 [2021] Evolution of Ads Bidding at Wayfair
Predictive ML - 📊 [2021] From RGB to Descriptive Color Names: Wayfair's in-house color algorithms to improve customer shopping experience.
Predictive ML - 📊 [2021] MARS: Transformer Networks for Sequential Recommendation
Predictive ML - 📊 [2021] Contextual Bandit for Marketing Treatment Optimization
Predictive ML - 📊 [2021] Share of Voice Optimization Engine
Predictive ML - 📊 [2021] Building Scalable and Performant Marketing ML Systems at Wayfair
Predictive ML - 📊 [2020] Explainable Fraud Detection
Predictive ML - 📊 [2020] Bayesian Product Ranking at Wayfair
Predictive ML - 👁️ [2020] The Visual Complements Model (ViCs): Complementary Product Recommendations From Visual Cues
CV - 📊 [2019] Modeling Uplift Directly: Uplift Decision Tree with KL Divergence and Euclidean Distance as Splitting Criteria
Predictive ML
- 📊 [2025] Evolving Feed Ranking at Whatnot
Predictive ML - 📊 [2025] The New User Dilemma: Why We Killed Our Heuristics (& What We Built Instead)
Predictive ML - 🧠 [2025] Eliminating GraphQL Schema Bloat with AI (So You Don’t Have To)
Generative AI & LLM - 🧠 [2023] Enhancing Search Using Large Language Models
Generative AI & LLM - 🧠 [2023] How Whatnot Utilizes Generative AI to Enhance Trust and Safety
Generative AI & LLM
- 🧠 [2025] Dead Ends or Data Goldmines? Investment Insights from Two Years of AI-Powered Postmortem Analysis
Generative AI & LLM - 🧠 [2025] Dead Ends or Data Goldmines? Investment Insights from Two Years of AI-Powered Postmortem Analysis
Generative AI & LLM - 📊 [2023] Deep Learning based Forecasting: a case study from the online fashion industry
Predictive ML
- 📊 [2025] Leveraging Knowledge Graphs in Real Estate Search
Predictive ML - 🧠 [2025] Revolutionizing the Real Estate Experience with LLMs: StreetEasy’s AI Journey
Generative AI & LLM - 🧠 [2024] Navigating Fair Housing Guardrails in LLMs
Generative AI & LLM - 🧠 [2024] Using AI to Understand the Complexities and Pitfalls of Real Estate Data
Generative AI & LLM - 📊 [2023] SpectroBrain: Detecting Phone Spam with Semi-Supervised Learning
Predictive ML - 📊 [2023] Imputing Data for the Zestimate
Predictive ML - 📊 [2023] Building the Neural Zestimate
Predictive ML - 💬 [2022] Incorporating Listing Descriptions into the Zestimate
NLP - 📊 [2022] Identifying High-Intent Buyers
Predictive ML - 💬 [2022] Helping Home Shoppers Find a Home to Love Through Home Insights
NLP - 💬 [2021] Improving Recommendation Quality by Tapping into Listing Text
NLP - 📊 [2020] Guided Search — Personalized Search Refinements to Help Customers Find their Dream Home
Predictive ML - 👁️ [2020] Zillow Floor Plan: Training Models to Detect Windows, Doors and Openings in Panoramas
CV
1 case studies from 1 companies
- 🔍 [2023] An AI Professor at Harvard: ChatLTV
RAG
63 case studies from 22 companies
- 📊 [2025] The AI behind Uplift
Predictive ML - 🧠 [2024] Elevating Code Quality Through LLM Integration: Adyen's Venture into Augmented Unit Test Generation
Generative AI & LLM - 📊 [2020] Optimizing payment conversion rates with contextual multi-armed bandits
Predictive ML
- 📊 [2025] Strategy Factory: Binance’s AI-Powered Rule Engine for Risk and Fraud Detection
Predictive ML - 👁️ [2024] Binance P2P’s Invisible Guardians: Using Computer Vision to Detect Fraud
CV - 📊 [2023] Why and How We Use Real-Time Machine Learning to Monitor Fraudulent Activity at Binance
Predictive ML
- 📊 [2021] How We Built a (Mostly) Automated System to Solve Credit Card Merchant Classification
Predictive ML
- 📊 [2021] Improving Virtual Card Numbers with Edge Machine Learning
Predictive ML - 📊 [2021] How Machine Learning Can Help Fight Money Laundering
Predictive ML - 📊 [2021] Automated detection, diagnosis & remediation of app failure
Predictive ML
- 📊 [2025] How Coinbase Builds Sequence Features for Machine Learning
Predictive ML - 📊 [2025] How Coinbase is Embracing AI in Recruiting
Predictive ML - 🤖 [2025] Making Smarter Decisions, Faster with AI at Coinbase
AI agents - 🤖 [2025] How we are improving product quality at Coinbase with AI agents
AI agents - 🔍 [2024] Behind the Scenes of the Conversational Coinbase Chatbot
RAG - 🧠 [2024] Lessons from launching Enterprise-grade GenAI solutions at Coinbase
Generative AI & LLM - 📊 [2024] How Coinbase is Using Machine Learning to Predict Traffic and Scale Databases
Predictive ML - 📊 [2023] Detecting Fraudulent Transactions: Coinbase Scalable Blockchain Address Risk Scoring System
Predictive ML
- 📊 [2022] Didact AI: The anatomy of an ML-powered stock picking engine
Predictive ML
- 🤖 [2025] Agents in production: Lessons shared at MLOps World 2025
AI agents - 🧠 [2023] ChatGPT for Accounting: How Digits is using Generative Machine Learning to transform finance
Generative AI & LLM - 💬 [2023] Assisting Accountants with Similarity-based Machine Learning
NLP - 💬 [2021] Training and Deploying State of the Art Transformer Models at Digits
NLP
- 🧠 [2025] Benchmarking LLMs in Real-World Applications: Pitfalls and Surprises
Generative AI & LLM - 🧠 [2025] Feedzai TrustScore: Enabling Network Intelligence to Fight Financial Crime
Generative AI & LLM - 📊 [2024] Building Trust in a Digital World: The Role of Machine Learning in Behavioral Biometrics
Predictive ML
- 📊 [2025] Revolutionizing Threat Modeling with AI: The Threat Modeling Co-Pilot
Predictive ML
- 🔍 [2024] [VIDEO] RAG pain-points and solutions
RAG
- 💬 [2023] Using topic modelling to understand customer saving goals
NLP - 📊 [2023] Optimising marketing messages for Monzo users
Predictive ML
- 🧠 [2025] Building Foundation Models into Nubank’s AI Platform
Generative AI & LLM - 🧠 [2025] Pioneering the Future of Work: How Nubank is Transforming HR with AI
Generative AI & LLM - 📊 [2025] Optimizing User Narratives for Foundation Models
Predictive ML - 🔍 [2025] AskNu: A RAG solution to increase Employees Productivity at Nubank
RAG - 📊 [2025] Practices to scale Machine Learning operations
Predictive ML - 🧠 [2025] Fine-Tuning Transaction User Models
Generative AI & LLM - 📊 [2024] Unlocking the potential of sequential modeling in fraud prevention: Insights from experts at Nubank
Predictive ML - 📊 [2023] Presenting Precog, Nubank’s Real Time Event AI
Predictive ML - 📊 [2021] Beyond prediction machines
Predictive ML
- 📊 [2022] Sales Pipeline Management with Machine Learning: A Lightweight Two-Layer Ensemble Classifier Framework
Predictive ML - 📊 [2021] Using Machine Learning to Improve Payment Authorization Rate
Predictive ML - 📊 [2021] How PayPal Uses Real-time Graph Database and Graph Analysis to Fight Fraud
Predictive ML - 📊 [2021] Deploying Large-scale Fraud Detection Machine Learning Models at PayPal
Predictive ML - 📊 [2021] Cross-Selling Optimization Using Deep Learning
Predictive ML - 📊 [2020] Multi-Domain Fraud Detection While Reducing Good User Declines
Predictive ML
- 🧠 [2025] Agents in Action: Leveraging AI to improve our core product experiences
Generative AI & LLM - 🧠 [2025] Transforming Engineers: How we grew AI coding adoption at Plaid
Generative AI & LLM - 📊 [2023] How we use machine learning to power accurate, real-time income verification
Predictive ML
- 🤖 [2025] How To Build Agents Users Can Trust
AI agents - 🤖 [2025] How Ramp Fixes Merchant Matches with AI
AI agents - 🔍 [2025] From RAG to Richness: How Ramp Revamped Industry Classification
RAG - 🤖 [2025] How To Build Agents Users Can Trust
AI agents - 🤖 [2025] Meet Ramp Research: Our Agentic Data Analyst
AI agents
- 📊 [2024] Reinventing Risk at Revolut
Predictive ML
- 🧠 [2025] RoBERTa Model for Merchant Categorization at Square
Generative AI & LLM
- 📊 [2025] How we built it: Jurisdiction resolution for Stripe Tax
Predictive ML - 📊 [2023] How we built it: Stripe Radar
Predictive ML - 📊 [2021] A primer on machine learning for fraud detection
Predictive ML - 📊 [2020] Similarity clustering to catch fraud rings
Predictive ML
- 🧠 [2023] Evaluating the performance of an LLM application that generates free-text narratives in the context of financial crime
Generative AI & LLM
- 📊 [2025] Wise Tech Stack (2025 update)
Predictive ML
8 case studies from 4 companies
- 📊 [2024] Lessons learned from multi-armed bandits in real-time production
Predictive ML - 🧠 [2024] Generative art at scale in Playtika
Generative AI & LLM
- 🧠 [2025] How Roblox Uses AI to Moderate Content on a Massive Scale
Generative AI & LLM - 📊 [2024] Deploying ML for Voice Safety
Predictive ML - 🧠 [2024] Breaking Down Language Barriers with a Multilingual Translation Model
Generative AI & LLM - 📊 [2023] How Roblox Reduces Spark Join Query Costs With Machine Learning Optimized Bloom Filters
Predictive ML
- 📊 [2023] MLOps at Rovio for Personalization Self Service Reinforcement Learning in Production
Predictive ML
- 📊 [2020] Deep Reinforcement Learning in Production Part 2: Personalizing User Notifications
Predictive ML
5 case studies from 1 companies
- 📊 [2023] FastDTW in Action: Optimising Manufacturing Operations
Predictive ML - 💬 [2023] Deriving insights from customer queries on Haleon brands
NLP - 📊 [2023] Using Reinforcement Learning to track marketing spend
Predictive ML - 👁️ [2023] Employing Computer Vision in Digital Asset Management (Part 1)
CV - 👁️ [2023] Employing Computer Vision in Digital Asset Management (Part 2)
CV
57 case studies from 10 companies
- 📊 [2022] The Amazon Music conversational recommender is hitting the right notes
Predictive ML
- 📊 [2023] Reinvent your recommender system using Vector Database and Opinion Mining
Predictive ML - 📊 [2022] Optimizing video feed recommendations with diversity: Machine Learning first steps
Predictive ML - 📊 [2021] How Deep Learning can boost Contextual Advertising Capabilities
Predictive ML - 💬 [2020] How we used Cross-Lingual Transfer Learning to categorize our content
NLP
- 💬 [2023] Who said what: using machine learning to correctly attribute quotes
NLP - 💬 [2022] Recognising ‘bad actors’ in data leaks with AI
NLP
- 📊 [2025] Accelerating Video Quality Control at Netflix with Pixel Error Detection
Predictive ML - 🧠 [2025] Foundation Model for Personalized Recommendation
Generative AI & LLM - 🧠 [2025] FM-Intent: Predicting User Session Intent with Hierarchical Multi-Task Learning
Generative AI & LLM - 🧠 [2025] Foundation Model for Personalized Recommendation
Generative AI & LLM - 🧠 [2025] Integrating Netflix’s Foundation Model into Personalization applications
Generative AI & LLM - 📊 [2024] Recommending for Long-Term Member Satisfaction at Netflix
Predictive ML - 📊 [2024] Evolving from Rule-based Classifier: Machine Learning Powered Auto Remediation in Netflix Data Platform
Predictive ML - 📊 [2024] Video annotator: a framework for efficiently building video classifiers using vision-language models and active learning
Predictive ML - 📊 [2024] Round 2: A Survey of Causal Inference Applications at Netflix
Predictive ML - 📊 [2024] Reverse Searching Netflix’s Federated Graph
Predictive ML - 📊 [2023] Detecting Speech and Music in Audio Content
Predictive ML - 📊 [2023] The Next Step in Personalization: Dynamic Sizzles
Predictive ML - 📊 [2023] Building In-Video Search
Predictive ML - 📊 [2023] Lessons Learnt From Consolidating ML Models in a Large Scale Recommendation System
Predictive ML - 📊 [2022] Reinforcement Learning for Budget Constrained Recommendations
Predictive ML - 📊 [2022] Machine Learning for Fraud Detection in Streaming Services
Predictive ML - 📊 [2022] A Survey of Causal Inference Applications at Netflix
Predictive ML - 📊 [2022] For your eyes only: improving Netflix video quality with neural networks
Predictive ML - 📊 [2018] Using Machine Learning to Improve Streaming Quality at Netflix
Predictive ML
- 📊 [2025] Scaling Subscriptions at The New York Times with Real-Time Causal Machine Learning
Predictive ML - 📊 [2024] How The New York Times Incorporates Editorial Judgement in Algorithms to Curate Home Screen Content
Predictive ML - 👁️ [2024] Experimenting with Handwriting Recognition for The New York Times Crossword
CV - 📊 [2023] How The New York Times Cooking Team Makes Personalized Recipe Recommendations
Predictive ML - 📊 [2022] How The New York Times Uses Machine Learning To Make Its Paywall Smarter
Predictive ML - 📊 [2021] Machine Learning and Reader Input Help Us Recommend Articles
Predictive ML
- 👁️ [2021] Identifying Document Types at Scribd
CV - 💬 [2021] Information Extraction at Scribd
NLP - 📊 [2021] Embedding-based Retrieval at Scribd
Predictive ML - 📊 [2021] Categorizing user-uploaded documents
Predictive ML
- 🤖 [2025] 1,500+ PRs Later: Spotify’s Journey with Our Background Coding Agent (Part 1)
AI agents - 🤖 [2025] Background Coding Agents: Predictable Results Through Strong Feedback Loops (Part 3)
AI agents - 🤖 [2025] Background Coding Agents: Context Engineering (Part 2)
AI agents - 🤖 [2025] Rewriting all of Spotify's code base, all the time
AI agents - 🧠 [2024] How We Generated Millions of Content Annotations
Generative AI & LLM - 📊 [2023] How We Automated Content Marketing to Acquire Users at Scale
Predictive ML - 📊 [2023] Experimenting with Machine Learning to Target In-App Messaging
Predictive ML - 📊 [2023] Spotify Track Neural Recommender System
Predictive ML - 📊 [2023] Large-Scale Generation of ML Podcast Previews at Spotify with Google Dataflow
Predictive ML - 💬 [2022] Introducing Natural Language Search for Podcast Episodes
NLP - 📊 [2022] How We Built Infrastructure to Run User Forecasts at Spotify
Predictive ML - 📊 [2021] The Rise (and Lessons Learned) of ML Models to Personalize Content on Home (Part I)
Predictive ML - 📊 [2021] The Rise (and Lessons Learned) of ML Models to Personalize Content on Home (Part II)
Predictive ML - 📊 [2020] Reach for the Top: How Spotify Built Shortcuts in Just Six Months
Predictive ML
- 🤖 [2025] From Copilot to Colleague: Trustworthy Agents for High-Stakes
AI agents - 🤖 [2025] Deep Research in Westlaw and CoCounsel: Building Agents That Research Like Lawyers
AI agents - 🔍 [2024] Better Customer Support Using Retrieval-Augmented Generation (RAG) at Thomson Reuters
RAG
- 📊 [2024] How to Monitor a Recommender System
Predictive ML - 💬 [2022] Using Pre-Trained NLP Models to Interpret User Feedback at Tubi
NLP
- 🔍 [2024] Unlocking knowledge sharing for videos with RAG
RAG - 🧠 [2023] From idea to reality: Elevating our customer support through generative AI
Generative AI & LLM
99 case studies from 14 companies
- 💬 [2021] Multilingual message content moderation at scale (part 1)
NLP - 💬 [2021] Multilingual message content moderation at scale (part 2)
NLP - 👁️ [2020] Image detection as a service
CV
- 🧠 [2024] Developing rapidly with Generative AI
Generative AI & LLM - 💬 [2024] Learning from structure: Discord's Entity-Relationship Embeddings
NLP
- 📊 [2022] Multi-Relevance Ranking Model for Similar Item Recommendation
Predictive ML
- 📊 [2025] Inside Glassdoor’s Multi-Stage Recommendation System
Predictive ML - 📊 [2022] Personalized Fishbowl Recommendations with Learned Embeddings: Part 2
Predictive ML - 📊 [2022] Personalized Fishbowl Recommendations with Learned Embeddings: Part 1
Predictive ML
- 🤖 [2025] The LinkedIn Generative AI Application Tech Stack: Extending to Build AI Agents
AI agents - 🤖 [2025] Building the agentic future of recruiting: how we engineered LinkedIn’s Hiring Assistant
AI agents - 🧠 [2024] Under the hood: the tech behind the first agent from LinkedIn, Hiring Assistant
Generative AI & LLM - 🔍 [2024] Musings on building a Generative AI product
RAG - 📊 [2024] Finding AI-generated (deepfake) faces in the wild
Predictive ML - 📊 [2024] Candidate Generation in a Large Scale Graph Recommendation System: People You May Know
Predictive ML - 📊 [2024] Building a Large-Scale Recommendation System: People You May Know
Predictive ML - 📊 [2024] Matching LinkedIn members with the right Premium products
Predictive ML
- 🧠 [2025] JUDE: LLM-based representation learning for LinkedIn job recommendations
Generative AI & LLM - 🧠 [2025] Building the next generation of job search at LinkedIn
Generative AI & LLM - 🧠 [2025] Building collaborative prompt engineering playgrounds using Jupyter Notebook
Generative AI & LLM - 📊 [2024] Practical text-to-SQL for data analytics
Predictive ML - 🧠 [2024] How we built domain-adapted foundation GenAI models to power our platform
Generative AI & LLM - 🧠 [2024] Automated GenAI-driven search quality evaluation
Generative AI & LLM - 📊 [2024] Introducing Semantic Capability in LinkedIn's Content Search Engine
Predictive ML - 🔍 [2024] [PAPER] Retrieval-Augmented Generation with Knowledge Graphs for Customer Service Question Answering
RAG - 🔍 [2024] Practical text-to-SQL for data analytics
RAG - 📊 [2024] Leveraging Dwell Time to Improve Member Experiences on the LinkedIn Feed
Predictive ML - 📊 [2024] Retrieval-Augmented Generation with Knowledge Graphs for Customer Service Question Answering
Predictive ML - 📊 [2023] Augmenting our content moderation efforts through machine learning and dynamic content prioritization
Predictive ML - 🧠 [2023] Extracting skills from content to fuel the LinkedIn Skills Graph
Generative AI & LLM - 📊 [2023] Enhancing Content Review: Proactively addressing threats with AutoML
Predictive ML - 📊 [2023] Improving the customer’s experience via ML-driven payment routing
Predictive ML - 📊 [2023] How LinkedIn Is Using Embeddings to Up Its Match Game for Job Seekers
Predictive ML - 📊 [2023] Enhancing homepage feed relevance by harnessing the power of large corpus sparse ID embeddings
Predictive ML - 📊 [2023] Viral spam content detection at LinkedIn
Predictive ML - 📊 [2022] Improving Post Search at LinkedIn
Predictive ML - 📊 [2022] Challenges and practical lessons from building a deep-learning-based ads CTR prediction model
Predictive ML - 📊 [2022] The journey to build an explainable AI-driven recommendation system
Predictive ML - 📊 [2022] Applying multitask learning to AI models at LinkedIn
Predictive ML - 📊 [2022] Improving job matching with machine-learned activity features
Predictive ML - 📊 [2022] Ocelot: Scaling observational causal inference at LinkedIn
Predictive ML - 📊 [2020] A closer look at the AI behind course recommendations on LinkedIn Learning, Part 1
Predictive ML - 📊 [2020] A closer look at the AI behind course recommendations on LinkedIn Learning, Part 2
Predictive ML
- 🧠 [2025] Revolutionizing software testing: Introducing LLM-powered bug catchers
Generative AI & LLM - 🧠 [2025] Harnessing the Power of Customer Feedback: Unleashing Meta’s Llama 4 LLMs in Product Analytics
Generative AI & LLM - 🧠 [2025] How Facebook leverages Large Language Models to understand user bug reports and guide fundamental improvements
Generative AI & LLM - 🧠 [2025] Meta’s Generative Ads Model (GEM): The Central Brain Accelerating Ads Recommendation AI Innovation
Generative AI & LLM - 🧠 [2025] LLMs Are the Key to Mutation Testing and Better Compliance
Generative AI & LLM - 📊 [2025] A New Ranking Framework for Better Notification Quality on Instagram
Predictive ML - 🧠 [2024] Leveraging AI for efficient incident response
Generative AI & LLM - 📊 [2024] Sequence learning: A paradigm shift for personalized ads recommendations
Predictive ML - 🧠 [2024] How Meta animates AI-generated images at scale
Generative AI & LLM - 💬 [2023] Bringing the world closer together with a foundational multimodal model for speech translation
NLP - 🧠 [2023] Introducing Code Llama, a state-of-the-art large language model for coding
Generative AI & LLM - 📊 [2023] Scaling the Instagram Explore recommendations system
Predictive ML - 📊 [2022] Improving Instagram notification management with machine learning and causal inference
Predictive ML - 📊 [2021] How machine learning powers Facebook’s News Feed ranking
Predictive ML
- 🧠 [2023] Let AI Entertain You: Increasing User Engagement with Generative AI and Rejection Sampling
Generative AI & LLM - 💬 [2022] Using predictive technology to foster constructive conversations
NLP - 📊 [2021] Nextdoor Notifications: How we use ML to keep neighbors informed
Predictive ML
- 🧠 [2025] Improving Pinterest Search Relevance Using Large Language Models
Generative AI & LLM - 📊 [2025] Building Holiday Finds: How Pinterest Engineers Reimagined Gift Discovery
Predictive ML - 📊 [2025] Module Relevance on Home Feed
Predictive ML - 📊 [2025] Modernizing Home Feed Pre-Ranking Stage
Predictive ML - 📊 [2025] Advancements in Embedding-Based Retrieval at Pinterest Homefeed
Predictive ML - 📊 [2025] Unlocking Efficient Ad Retrieval: Offline Approximate Nearest Neighbors in Pinterest Ads
Predictive ML - 📊 [2025] Improving Quality of Recommended Content through Pinner Surveys
Predictive ML - 🧠 [2025] How Pinterest Built a Real‑Time Radar for Violative Content using AI
Generative AI & LLM - 🧠 [2025] Identify User Journeys at Pinterest
Generative AI & LLM - 🧠 [2025] LLM-Powered Relevance Assessment for Pinterest Search
Generative AI & LLM - 🤖 [2025] Autonomous Observability at Pinterest (Part 1 of 2)
AI agents - 🔍 [2024] How we built Text-to-SQL at Pinterest
RAG - 👁️ [2024] Building Pinterest Canvas, a text-to-image foundation model
CV - 📊 [2024] NEP: Notification System and Relevance
Predictive ML - 📊 [2024] Handling Online-Offline Discrepancy in Pinterest Ads Ranking System
Predictive ML - 📊 [2024] Evolution of Ads Conversion Optimization Models at Pinterest
Predictive ML - 📊 [2023] Deep Multi-task Learning and Real-time Personalization for Closeup Recommendations
Predictive ML - 📊 [2023] Training Foundation Improvements for Closeup Recommendation Ranker
Predictive ML - 📊 [2023] An ML based approach to proactive advertiser churn prevention
Predictive ML - 📊 [2022] How Pinterest Leverages Realtime User Actions in Recommendation to Boost Homefeed Engagement Volume
Predictive ML - 💬 [2021] How Pinterest powers a healthy comment ecosystem with machine learning
NLP - 📊 [2021] Advertiser Recommendation Systems at Pinterest
Predictive ML - 📊 [2021] The machine learning behind delivering relevant ads
Predictive ML - 📊 [2021] Fighting Spam using Clustering and Automated Rule Creation
Predictive ML - 📊 [2018] [PinSage: Graph Convolutional Neural Networks for Web-Scale Recommender Systems](https://vinija.ai/recsys/papers/#pinsage-graph-convolutional-neural-networks-for-web-scale-recommender-systems
https://arxiv.org/abs/1806.01973) Predictive ML
- 📊 [2024] Building Embedding Search at Quora
Predictive ML
- 📊 [2025] Snap Ads Understanding: From Pixels to Words
Predictive ML - 📊 [2023] Embedding-based Retrieval with Two-Tower Models in Spotlight
Predictive ML - 📊 [2022] Machine Learning for Snapchat Ad Ranking
Predictive ML
- 📊 [2022] Monolith: Real Time Recommendation System With Collisionless Embedding Table
Predictive ML
- 📊 [2023] Twitter's Recommendation Algorithm
Predictive ML - 📊 [2022] Model-based candidate generation for account recommendations
Predictive ML - 📊 [2021] Forecasting SQL query resource usage with machine learning
Predictive ML - 📊 [2020] Using machine learning to predict the value of ad requests
Predictive ML
- 🧠 [2025] Search Query Understanding with LLMs: From Ideation to Production
Generative AI & LLM - 🧠 [2024] Yelp’s AI pipeline for inappropriate language detection in reviews
Generative AI & LLM - 📊 [2024] Moderating Inappropriate Video Content at Yelp
Predictive ML - 👁️ [2023] Yelp Content As Embeddings
CV - 📊 [2022] Beyond Matrix Factorization: Using hybrid features for user-business recommendations
Predictive ML
192 case studies from 86 companies
- 🤖 [2025] How we built AI agents at Airtable
AI agents - 🤖 [2025] How we built a high quality Q&A assistant
AI agents - 🧠 [2024] Building a Resilient Embedding System for Semantic Search at Airtable
Generative AI & LLM
- 📊 [2024] Introducing AI Personalization (𝛽)
Predictive ML - 📊 [2023] Feature Spotlight: Query Suggestions
Predictive ML
- 🧠 [2025] 5 ways Prime Video improves the viewing experience with generative AI on AWS
Generative AI & LLM - 🧠 [2025] Dialogue Boost: How Amazon is using AI to enhance TV and movie dialogue
Generative AI & LLM - 🤖 [2025] Agentic GenAI: Amazon Logistics' $100M Last-Mile Delivery Optimization
AI agents - 🤖 [2025] Elevate Streaming Quality with AI: Prime Video's Innovative Approach
AI agents - 📊 [2025] Simplifying book discovery with ML-powered visual autocomplete suggestions
Predictive ML - 🤖 [2025] How Amazon.com approaches GenAI implementations
AI agents - 🤖 [2025] How Amazon uses AI agents to anticipate and counter cyber threats
AI agents - 🧠 [2025] Using LLMs to improve Amazon product listings
Generative AI & LLM - 🧠 [2024] Building commonsense knowledge graphs to aid product recommendation
Generative AI & LLM - 👁️ [2024] How Project P.I. helps Amazon remove imperfect products
CV
- 🤖 [2025] How Amplitude built an internal AI tool that the whole company’s obsessed with (and how you can too)
AI agents
- 🤖 [2025] [VIDEO] How We Build Effective Agents
AI agents - 🤖 [2025] How we built our multi-agent research system
AI agents
- 🤖 [2025] Reinforcement Learning Integrated Agentic RAG for Software Test Cases Authoring
AI agents - 📊 [2023] Advancing Speech Accessibility with Personal Voice
Predictive ML - 👁️ [2023] Fast Class-Agnostic Salient Object Segmentation
CV - 📊 [2021] Interpretable Adaptive Optimization
Predictive ML - 👁️ [2021] Recognizing People in Photos Through Private On-Device Machine Learning
CV - 💬 [2019] Language Identification from Very Short Strings
NLP
- 📊 [2022] Forecasting something that never happened: how we estimated past promotions profitability
Predictive ML
- 🧠 [2025] Meet Bab: Your Customer Service Chatbot
Generative AI & LLM
- 🤖 [2025] Deploying agentic AI: what worked, what broke, and what we learned
AI agents
- 🧠 [2025] Behind the scenes of Canva's DesignDNA campaign
Generative AI & LLM - 👁️ [2025] Image replacement in Canva designs using reverse image search
CV - 🧠 [2025] How to improve search without looking at queries or results
Generative AI & LLM - 👁️ [2024] How we see groups in design
CV - 📊 [2023] End-to-end Keyword Bidding for Apple Search Ads
Predictive ML - 👁️ [2023] Ship Shape
CV - 📊 [2023] Deep Learning for Infinite (Multi-Lingual) Keywords
Predictive ML
- 🤖 [2025] [VIDEO] How we hacked YC Spring 2025 batch’s AI agents
AI agents
- 📊 [2024] Using machine learning to detect bot attacks that leverage residential proxies
Predictive ML
- 🤖 [2025] The Making of Devin
AI agents
- 📊 [2025] Improving Consistency Models with Generator-Augmented Flows
Predictive ML - 📊 [2025] Criteo Boosts Ad Performance with Latest AI Advancements
Predictive ML - 📊 [2023] Recommender systems need a user model
Predictive ML
- 🤖 [2025] How we made our AI code reviewer stop being so noisy
AI agents
- 🤖 [2025] Building Cursor Composer
AI agents
- 📊 [2021] Predicting Hard Drive Failure with Machine Learning
Predictive ML
- 🧠 [2025] How we built DeepL’s next-generation LLMs with FP8 for training and inference
Generative AI & LLM
- 🤖 [2025] Building an Agentic AI System for Healthcare Support: A Journey into Practical AI Implementation at Doctolib
AI agents - 🤖 [2024] (Part 1) From Retrieval Augmented Generation (RAG) to Agents : Doctolib’s journey to revolutionize Customer Care
AI agents - 🤖 [2024] (Part 2) From RAG to Agents : Doctolib’s journey to revolutionize Customer Care
AI agents
- 🤖 [2025] Building Dash: How RAG and AI agents help us meet the needs of businesses
AI agents - 🔍 [2025] How we brought multimedia search to Dropbox Dash
RAG - 🤖 [2025] How Dash uses context engineering for smarter AI
AI agents - 🧠 [2024] Bringing AI-powered answers and summaries to file previews on the web
Generative AI & LLM - 🧠 [2024] Bye Bye Bye...: Evolution of repeated token attacks on ChatGPT models
Generative AI & LLM - 📊 [2023] Accelerating our A/B experiments with machine learning
Predictive ML - 📊 [2023] Putting everything in its right place with ML-powered file organization
Predictive ML - 🧠 [2023] Dont you (forget NLP): Prompt injection with control characters in ChatGPT
Generative AI & LLM - 📊 [2023] Is this a date? Using ML to identify date formats in file names
Predictive ML - 📊 [2021] Optimizing payments with machine learning
Predictive ML - 👁️ [2021] How image search works at Dropbox
CV - 📊 [2019] Using machine learning to predict what file you need next
Predictive ML
- 🧠 [2025] Using generative AI to scale DuoRadio 10x faster
Generative AI & LLM - 🤖 [2025] Building an AI Agent to Remove Feature Flags
AI agents - 📊 [2025] How machine learning supercharged our revenue by millions of dollars
Predictive ML - 🧠 [2025] How we reduced manual regression tests by 70% using AI tools
Generative AI & LLM - 🧠 [2023] How Duolingo uses AI to create lessons faster
Generative AI & LLM - 📊 [2020] How Duolingo uses AI in every part of its app
Predictive ML
- 📊 [2024] The infrastructure behind AI search in Figma
Predictive ML
- 📊 [2019] Teaching machines to triage Firefox bugs
Predictive ML
- 🤖 [2025] How We Built Our SRE Agent using FastMCP
AI agents
- 🤖 [2025] [VIDEO] Real world MCPs in GitHub Copilot Agent Mode
AI agents - 📊 [2024] Fixing security vulnerabilities with AI
Predictive ML - 🧠 [2023] How we’re experimenting with LLMs to evolve GitHub Copilot
Generative AI & LLM - 🧠 [2023] How GitHub Copilot is getting better at understanding your code
Generative AI & LLM - 📊 [2023] 4 ways GitHub engineers use GitHub Copilot
Predictive ML - 🧠 [2023] Inside GitHub: Working with the LLMs behind GitHub Copilot
Generative AI & LLM - 🧠 [2023] How to build an enterprise LLM application: Lessons from GitHub Copilot
Generative AI & LLM - 🧠 [2023] Generative AI-enabled compliance for software development
Generative AI & LLM
- 🧠 [2025] How we evaluate AI models and LLMs for GitHub Copilot
Generative AI & LLM - 🤖 [2025] How GitHub’s agentic security principles make our AI agents as secure as possible
AI agents - 🧠 [2024] How GitHub harnesses AI to transform customer feedback into action
Generative AI & LLM - 📊 [2022] Leveraging machine learning to find security vulnerabilities
Predictive ML - 📊 [2020] How we built the good first issues feature
Predictive ML
- 🧠 [2024] Developing GitLab Duo: How we validate and test AI models at scale
Generative AI & LLM - 🧠 [2024] Developing GitLab Duo: How we are dogfooding our AI features
Generative AI & LLM
- 🧠 [2025] Building a Synthetic Data Generator
Generative AI & LLM - 🧠 [2025] Harnessing AI to Navigate Millions of Customer Conversations at GoDaddy
Generative AI & LLM - 📊 [2025] Balancing Revenue and Relevance: Optimizing TLD Ad Rankings
Predictive ML - 🧠 [2024] LLM From the Trenches: 10 Lessons Learned Operationalizing Models at GoDaddy
Generative AI & LLM
- 🤖 [2025] [VIDEO] Your Coding Agent Just Got Cloned And Your Brain Isn't Ready
AI agents - 📊 [2024] How Google Search ranking works
Predictive ML - 🧠 [2024] Accelerating incident response using generative AI
Generative AI & LLM - 🧠 [2022] Auto-generated Summaries in Google Docs
Generative AI & LLM - 🧠 [2022] Conversation Summaries in Google Chat
Generative AI & LLM - 🧠 [2021] Grammar Correction as You Type, on Pixel 6
Generative AI & LLM - 👁️ [2021] A snapshot of AI-powered reminiscing in Google Photos
CV
- 🤖 [2025] Building Deep Research: A Production AI Research Assistant Agent
AI agents
- 🤖 [2025] Anatomy of an AI agent incident
AI agents - 🤖 [2025] Building resilient agentic systems
AI agents
- 🧠 [2025] One Model to Rule Them All: Our Path to Efficient On-Device Writing Assistance
Generative AI & LLM - 🧠 [2024] Advancing AI-Powered Intelligent Writing Assistance across Multiple Languages
Generative AI & LLM - 🧠 [2024] Unlocking Personalization With an On-Device Model for the Grammarly Keyboard
Generative AI & LLM - 🧠 [2024] Detecting Delicate Text: Going Beyond Toxicity
Generative AI & LLM - 💬 [2023] Improving the Performance of NLP Systems on the Gender-Neutral “They”
NLP - 🧠 [2023] CoEdIT: State-of-the-Art Text Editing With Fewer Parameters
Generative AI & LLM - 💬 [2022] Innovating the Basics: Achieving Superior Precision and Recall in Grammatical Error Correction
NLP - 🧠 [2022] Under the Hood of the Grammarly Editor, Part Two: How Suggestions Work
Generative AI & LLM - 🧠 [2021] Adversarial Grammatical Error Correction
Generative AI & LLM - 💬 [2021] ATTN: How Grammarly’s NLP/ML Team Figured Out Where Readers Focus in an Email
NLP - 🧠 [2021] Grammatical Error Correction: Tag, Not Rewrite
Generative AI & LLM
- 🔍 [2025] Enterprise-Grade RAG Systems
RAG - 🧠 [2025] Scaling AI Evaluation Through Expertise
Generative AI & LLM - 🤖 [2025] How Agentic Search Unlocks Legal Research Intelligence at :Harvey:
AI agents - 🤖 [2025] 3 Principles That Helped us Scale Agent Development
AI agents
- 🧠 [2023] All the Hard Stuff Nobody Talks About when Building Products with LLMs
Generative AI & LLM - 🧠 [2023] So We Shipped an AI Product. Did it Work?
Generative AI & LLM
- 📊 [2025] Behind HubSpot AI: How Does Prediction Engine Score Millions of CRM Objects Daily?
Predictive ML - 🧠 [2025] Context is Key: How HubSpot Scaled AI Adoption
Generative AI & LLM
- 🤖 [2025] Hard-Earned Lessons from a Year of Building AI Agents
AI agents
- 🧠 [2024] Lessons learned from building our first AI product
Generative AI & LLM
- 🤖 [2025] [VIDEO] Shipping an Enterprise Voice AI Agent in 100 Days
AI agents - 🧠 [2023] Building SaaS Products with LLMs at Intercom
Generative AI & LLM
- 🧠 [2025] Revolutionizing Knowledge Discovery with GenAI to Transform Document Management
Generative AI & LLM - 🧠 [2025] A Platform-centric Approach to AI-assisted Code Generation at Intuit
Generative AI & LLM
- 🧠 [2024] Building Segments AI
Generative AI & LLM - 📊 [2024] The stats that tell you what could have been: Counterfactual Learning and Uplift Modeling
Predictive ML
- 💬 [2023] Visual Explainable NLP @ Lifen
NLP - 📊 [2021] Fast graph-based layout detection
Predictive ML
- 🧠 [2023] Using AI to detect similar issues
Generative AI & LLM
- 🧠 [2023] Leveraging LLMs to generate AI driven dbt documentation
Generative AI & LLM
- 📊 [2024] Super Powering our Freelancer Recommendation System using a Vector Database
Predictive ML
- 🤖 [2025] Context Engineering for AI Agents: Lessons from Building Manus
AI agents
- 🧠 [2025] Enhancing Code Quality at Scale with AI-Powered Code Reviews
Generative AI & LLM - 🔍 [2024] How we built “Ask Learn”, the RAG-based knowledge service
RAG - 🧠 [2023] Large-language models for automatic cloud incident management
Generative AI & LLM - 📊 [2021] ML and customer support (Part 1): Using Machine Learning to enable world-class customer support
Predictive ML - 💬 [2021] ML and customer support (Part 2): Leveraging topic modeling to identify the top investment areas in support cases
NLP - 📊 [2021] How we used ML — and heuristic data labeling — to help customers with their cloud migration
Predictive ML
- 🧠 [2023] Building Your Own Product Copilot: Challenges, Opportunities, and Needs
Generative AI & LLM
- 🤖 [2024] What’s behind Brief Me? An exploration of its agentic engineering system
AI agents
- 📊 [2024] Experimenting with local alt text generation in Firefox Nightly
Predictive ML - 📊 [2020] Testing Firefox more efficiently with machine learning
Predictive ML
- 🧠 [2024] Applying Generative AI for CVE Analysis at an Enterprise Scale
Generative AI & LLM
- 🤖 [2025] Deploying AI for Immigration at Scale
AI agents
- 🤖 [2025] From Slack Bot to Sales Brain: How We Built Our AI Agent
AI agents
- 🤖 [2025] [VIDEO] Building Effective Voice Agents
AI agents - 🤖 [2025] Turning contracts into searchable data at OpenAI
AI agents - 🧠 [2025] Driving sales productivity and customer success at OpenAI
Generative AI & LLM
- 🤖 [2025] ART·E: How We Built an Email Research Agent That Beats o3
AI agents
- 🧠 [2025] Key Lessons from Shipping AI Products beyond the Hype
Generative AI & LLM
- 📊 [2022] How We Built: An Early-Stage Machine Learning Model for Recommendations
Predictive ML
- 🤖 [2025] AI Sales Engineering: How We Built Hyper-Personalized Email Campaigns at PromptLayer
AI agents
- 🤖 [2025] Using AI to help SNAP recipients diagnose and restore lost benefits
AI agents
- 🧠 [2025] Harnessing Generative AI for collective discovery: lessons from two years of deployment at scale
Generative AI & LLM - 👁️ [2021] Using AI to automate product photo selection
CV
- 🧠 [2024] How We Built The Reforge Extension: A Deep Dive into Reforge’s AI Tech Stack
Generative AI & LLM
- 🧠 [2024] Building LLMs for Code Repair
Generative AI & LLM
- 🤖 [2025] How We Built a Text-To-SQL AI Agent to Get Instant Answers From Our Data
AI agents - 🤖 [2025] 5 Lessons We Learned Building the World’s First Agentic Enterprise
AI agents - 🤖 [2025] From Pilot to Playbook: What We Learned from Our First Year Using Agentforce
AI agents - 🤖 [2024] How We Built the First Dreamforce Event Agent in 5 Days with Agentforce
AI agents - 📊 [2023] On the Diversity and Explainability of Enterprise App Recommendation Systems
Predictive ML - 🧠 [2023] AI Summarist: Get Your Time Back on Slack, Boost Productivity & Focus, Personalize Information Consumption
Generative AI & LLM - 📊 [2023] Resolve Cases Quickly with Interactive Einstein Search Answers
Predictive ML
- 🧠 [2024] LLM-as-Judge: Evaluating and Improving Language Model Performance in Production
Generative AI & LLM
- 📊 [2022] Using Machine Learning for Fast Test Feedback to Developers and Test Suite Optimization
Predictive ML
- 🔍 [2025] How we built enterprise search to be secure and private
RAG - 🤖 [2025] Streamlining Security Investigations with Agents
AI agents - 🧠 [2024] How We Built Slack AI To Be Secure and Private
Generative AI & LLM - 📊 [2021] Email Classification
Predictive ML - 📊 [2021] Blocking Slack Invite Spam With Machine Learning
Predictive ML
- 📊 [2024] How does the Snorkel Flow label model work?
Predictive ML
- 🧠 [2025] A look under the hood: How (and why) we built Question Assistant
Generative AI & LLM
- 🤖 [2025] 10 Battle Scars from Building Agentic AI Analytics
AI agents
- 🧠 [2023] Building Boba AI
Generative AI & LLM
- 🤖 [2024] Using Small Specialist Agents to Solve Complex Issues in Semiconductor Manufacturing Processes
AI agents
- 🧠 [2023] Generative AI Journey at TomTom
Generative AI & LLM
- 🤖 [2024] Hundreds of Users Love Our Data Analyst AI Agent
AI agents
- 🤖 [2025] (Attempting to) Engineer the chaos out of AI agents
AI agents
- 🤖 [2025] Why Upwork Relies On In-House AI Research To Power Uma, Upwork’s Mindful AI
AI agents - 🧠 [2024] Scaling AI Models for Better Work Outcomes
Generative AI & LLM
- 🤖 [2025] RAG models to autonomous AI agents
AI agents
- 📊 [2025] AI for Customer Care Routing at Wix - Making The First Step of Reinforcement Learning
Predictive ML - 📊 [2024] Real-World Forecasting with Deep Learning: How We Do It at Wix
Predictive ML
- 🧠 [2024] AI at Zapier: How we use artificial intelligence to streamline work
Generative AI & LLM
- 🤖 [2024] Why We Built Our AI Agentic Framework in Rust From the Ground Up
AI agents
- 📊 [2023] Multimodal Learning for Employment Marketplace Recommendation
Predictive ML
- 📊 [2019] Using Machine Learning to Determine Contact Accuracy Scores
Predictive ML
47 case studies from 7 companies
- 🧠 [2025] A Retrospective: Agoda’s GenAI Journey Thus Far
Generative AI & LLM - 🧠 [2025] Improving Security Incident Response at Agoda with Large Language Models
Generative AI & LLM - 🧠 [2024] Building Agoda’s Property Bot: How We Cut Response Time from 8 Hours to Seconds
Generative AI & LLM
- 🧠 [2025] Listening, Learning, and Helping at Scale: How Machine Learning Transforms Airbnb’s Voice Support Experience
Generative AI & LLM - 📊 [2025] Embedding-Based Retrieval for Airbnb Search
Predictive ML - 🧠 [2025] Accelerating Large-Scale Test Migration with LLMs
Generative AI & LLM - 🧠 [2025] GraphQL Data Mocking at Scale with LLMs and @generateMock
Generative AI & LLM - 📊 [2024] Improving Search Ranking for Maps
Predictive ML - 📊 [2024] Personal Data Classification
Predictive ML - 🧠 [2024] Automation Platform v2: Improving Conversational AI at Airbnb
Generative AI & LLM - 💬 [2024] Airbnb Brandometer: Powering Brand Perception Measurement on Social Media Data with AI
NLP - 📊 [2023] Building Airbnb Categories with ML & Human in the Loop
Predictive ML - 💬 [2023] Wisdom of Unstructured Data: Building Airbnb’s Listing Knowledge from Big Text Data
NLP - 💬 [2023] Prioritizing Home Attributes Based on Guest Interest
NLP - 📊 [2023] Learning To Rank Diversely
Predictive ML - 💬 [2022] Intelligent Automation Platform: Empowering Conversational AI and Beyond at Airbnb
NLP - 🧠 [2022] How AI Text Generation Models Are Reshaping Customer Support at Airbnb
Generative AI & LLM - 📊 [2022] Building Airbnb Categories with ML and Human-in-the-Loop
Predictive ML - 📊 [2021] Automating Data Protection at Scale, Part 2
Predictive ML - 📊 [2020] Improving Deep Learning for Ranking Stays at Airbnb
Predictive ML - 📊 [2019] Machine Learning-Powered Search Ranking of Airbnb Experiences
Predictive ML
- 📊 [2025] Unlocking the Power of Customization: How Our Enrichment System Transforms Recommendation Data Enrichments
Predictive ML - 🤖 [2025] Building a GenAI Agent for Partner-Guest Messaging
AI agents - 📊 [2024] The Engineering Behind High-Performance Ranking Platform: A System Overview
Predictive ML - 📊 [2024] Leverage graph technology for real-time Fraud Detection and Prevention
Predictive ML - 📊 [2024] Self-Serve Platform for Scalable ML Recommendations
Predictive ML
- 📊 [2025] Contextual Property Embeddings for Corse-grained Personalization
Predictive ML - 📊 [2024] Channel-Smart Property Search: How Expedia Tailors Rankings for You
Predictive ML - 🧠 [2024] Traveling Just Got a Lot Smarter with Romie
Generative AI & LLM - 📊 [2024] Choosing the Right Candidates for Lodging Ranking
Predictive ML - 📊 [2024] Learning Embeddings for Lodging Travel Concepts
Predictive ML - 📊 [2023] Increasing Travelers’ Engagement Through Price Alerts
Predictive ML - 📊 [2023] Using Synthetic Search Data for Flights Price Forecasting
Predictive ML - 📊 [2023] Generating Diverse Travel Recommendations
Predictive ML - 📊 [2023] Expedia Group’s Customer Lifetime Value Prediction Model
Predictive ML - 📊 [2023] Candidate Generation Using a Two Tower Approach With Expedia Group Traveler Data
Predictive ML - 📊 [2022] How to Optimise Rankings with Cascade Bandits
Predictive ML - 💬 [2022] Categorising Customer Feedback Using Unsupervised Learning
NLP - 📊 [2021] Personalized Ranking Model for Lodging
Predictive ML
- 🧠 [2025] Revolutionizing the Experience Marketplace: The dual impact of Generative AI on Suppliers and Consumers
Generative AI & LLM - 📊 [2024] Powering Millions of Real-Time Rankings with Production AI
Predictive ML - 👁️ [2024] How We Use AI to Optimize Travel Images
CV
- 🤖 [2025] From Prototype to Production: How Perk Built a Voice AI Agent That Makes 10,000 Calls a Week
AI agents
- 📊 [2025] How we aggregate 70 billion prices to show price context to our users
Predictive ML - 🧠 [2025] AI at trivago: from experimentation to everyday impact
Generative AI & LLM - 📊 [2024] Behind trivago's Smart AI Search: From Concept to Reality
Predictive ML - 📊 [2022] Explore-exploit dilemma in Ranking model
Predictive ML
ml-llm-case-studies/
├── README.md # This file — 800+ case studies database
├── data/
│ └── 800_ML_and_LLM_use_cases.csv # Raw dataset
├── by_industry/ # Case studies split by industry (coming soon)
├── by_technology/ # Case studies split by technology (coming soon)
└── LICENSE
✅ ML Engineers preparing for system design interviews
✅ AI/ML researchers looking for production implementation references
✅ Software Engineers transitioning into ML roles
✅ Data Scientists wanting to understand real-world ML pipelines
✅ Offensive Security practitioners exploring AI/ML attack surfaces
✅ Product Managers building AI-powered products
✅ Engineering Leads benchmarking their AI strategy against industry leaders
This project is licensed under the Apache 2.0 License — see the LICENSE file for details.
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