diff --git a/packages/google-cloud-contact-center-insights/CHANGELOG.md b/packages/google-cloud-contact-center-insights/CHANGELOG.md
index d534d3a596d8..e910389e0833 100644
--- a/packages/google-cloud-contact-center-insights/CHANGELOG.md
+++ b/packages/google-cloud-contact-center-insights/CHANGELOG.md
@@ -1,5 +1,13 @@
 # Changelog
 
+## [1.2.0](https://github.com/googleapis/python-contact-center-insights/compare/v1.1.0...v1.2.0) (2022-01-14)
+
+
+### Features
+
+* Add WriteDisposition to BigQuery Export API ([#107](https://github.com/googleapis/python-contact-center-insights/issues/107)) ([bb36139](https://github.com/googleapis/python-contact-center-insights/commit/bb361392935268ba9c45bf89e71876dc0132fc5a))
+* new API for the View resource ([#114](https://github.com/googleapis/python-contact-center-insights/issues/114)) ([e55463c](https://github.com/googleapis/python-contact-center-insights/commit/e55463cb32d988273bf328fbc16394e64dd946d5))
+
 ## [1.1.0](https://www.github.com/googleapis/python-contact-center-insights/compare/v1.0.0...v1.1.0) (2021-11-05)
 
 
diff --git a/packages/google-cloud-contact-center-insights/setup.py b/packages/google-cloud-contact-center-insights/setup.py
index 59f9342fec42..a581296278b8 100644
--- a/packages/google-cloud-contact-center-insights/setup.py
+++ b/packages/google-cloud-contact-center-insights/setup.py
@@ -22,7 +22,7 @@
 
 name = "google-cloud-contact-center-insights"
 description = "Contact Center AI Insights API"
-version = "1.1.0"
+version = "1.2.0"
 release_status = "Development Status :: 5 - Production/Stable"
 url = "https://github.com/googleapis/python-contact-center-insights"
 dependencies = [