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When changing the responsible user via the ticket page the dropdown lists users in the format:
<user alias> (<user name>)
However, when looking at the ticket activity page changes in responsibilty are displayed only as:
<user name>
Depending on configuration this may be difficult to identify the user.
Ideally this should show responsibility changes in the same format as shown in the dropdown.
The text was updated successfully, but these errors were encountered:
paulsputer
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When changing the responsible user via the ticket page the dropdown lists users in the format:
<user alias> (<user name>)
However, when looking at the ticket activity page changes in responsibilty are displayed only as:
<user name>
Depending on configuration this may be difficult to identify the user.
Ideally this should show responsibility changes in the same format as shown in the dropdown.
The text was updated successfully, but these errors were encountered: