Bug: App crashes/freezes when right-clicking on files and folders

[Silther]

Description

1. right click on specific files
2. app crashes

Steps To Reproduce

1. right click on a media file
2. or right click on a folder that has been optimized for media content and directly in it is a media file.
3. shell menu opens and app freezes
4. app crashes

Steps to fix

app shouldn't crash when opening the shell menu.

Files Version

5.4.40

Windows Version

Windows 11 Pro 22621.1265

Log file

debug.log

[yaira2]

Is this consistent? Is the app closing or do you just a notification that something went wrong?

[Silther]

The shell menu opens, freezes and the app crashes.

But apparently not all files are affected. I can still right click on shortcuts and links, but not on folders and png mp4 and over big files.

[Silther]

I can also exclude 3rd party shell entries, as I have deactivated them in order and it still happend.

[yaira2]

Interesting, what about txt or docx files?

[Silther]

txt, pdf, java, docx are working

png, ico, mp4, mkv are not working

Some folders can be open, some folders not.

[yaira2]

Seems specific to media files then, what about PowerPoint and Excel?

[yaira2]

Is there any shell extension (or any option in "show more options") that's common only to these files?

[Silther]

Some folders can be open, some folders not.

Folders that mainly contain files that do not work will not work either.
Folders that only contain txt etc do work.

[Silther]

Seems specific to media files then, what about PowerPoint and Excel?

These two also work

[yaira2]

It's interesting that the contents of the folder are making a difference

[yaira2]

There is nothing in the log file. Do you have Visual Studio?

[Silther]

It's interesting that the contents of the folder are making a difference

Folders that are optimized for pictures, music and videos don't work.