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Confirmation Email Not Received When Creating an Account on Ecommero App. #5

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Sohailqureshi9 opened this issue Oct 16, 2023 · 0 comments

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Sohailqureshi9 commented Oct 16, 2023

Issue: Confirmation Email Not Received When Creating an Account on Ecommero App

Description:

There is a significant issue with the Ecommero app where users do not receive a confirmation email after attempting to create an account. This confirmation email is essential to verify the user's account and activate their access to the app.

Impact:

User Account Activation: Users are unable to activate their accounts and may not be able to access the full functionality of the app.

User Trust: The absence of confirmation emails can lead to a lack of trust and confidence in the app's reliability.

Steps to Reproduce:

  1. Download and install the Ecommero app.
  2. Attempt to create a new account by providing the required information.
  3. Wait for the confirmation email to be sent to your registered email address.
  4. Observe that no confirmation email is received.

Expected Resolution:

It is imperative to investigate and address this issue to ensure that confirmation emails are consistently sent to users when they create an account. This is a crucial step in the onboarding process, and resolving the issue will enhance user experience and trust in the Ecommero app.

WhatsApp 2023-10-16 at 12 20 40_4999e9b0

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