Not finding camera in Dell Inspiron 7437 laptop

[doobes]

This seems to be a universal Ubuntu problem, but I'll ask it here.

Has anyone solved the puzzle of getting an inbuilt camera in Dell Inspiron laptops working ?

There was an open ticket on the issue some time back but it looks like it was closed without resolution. #87

lsusb gives:

Bus002 Device 027: ID 0c45:6705 Microdia Integrated HD Webcam

Based upon this data, I went to https://linux-hardware.org/?id=usb:0c45-671e&page=5#status

I created a probe, but no camera shown.

Running lsusb again indicates no camera.

Could this be a hardware issue?

Thanks

chris

[treppenwitz03]

Hi! I am not sure of the problem since I do not own a dell device myself, but I found this on dell website:

https://www.dell.com/support/kbdoc/en-ph/000129819/a-guide-to-webcams-on-dell-notebook-and-desktop-pcs-with-ubuntu-operating-systems

hoping this would help you .:)

[doobes]

Thanks. Had seen that reference. Reading through it's mostly for USB cameras, not inbuilt ones.

In trying to get this to work, somehow I managed to destroy my EOS install. H'mmm.

So just for fun I installed Zorin to see if it would be any different.

Running cheese results in the same thing, but looking at this thread:

https://askubuntu.com/questions/539444/webcam-not-detected-in-cheese-also-not-listed-in-lsusb

I managed to get the camera working.... once

LOL! Once I rebooted, I've not been able to get Cheese to find the camera.

Running sudo lshw -c multimedia, I get

*-usb:1
description: Video
product: Integrated_Webcam_HD
vendorr: CN0DWGV8724874C4M2Z6A00
physical id: 5
bus info: usb@2:5
version: 37.10
capabilities: usb-2.01
configuration: driver=uvcvideo maxpower=500mA speed=480Mbit/s

So this is a lot more than I had before.

I'll put EOS back on the Inspiron, but I'm prolly going to futz around in Zorin to see if I can make any headway.

Any advice in the interim would be helpful

cheers

chris

[danirabbit]

Hey Chris, if you could please use the reply function to keep the conversation threaded and edit your original post with new information that would really help with cleaning up this post for anyone who would like to reference it in the future. Thanks!

[doobes]

u'mmm... ok

Prolly take this elsewhere. Not much assistance going on here......

[danirabbit]

Please keep in mind that this is a volunteer community and a holiday weekend for those of us in the US. There is no paid support staff here. It's just the kindness of people's hearts when they have free time :)