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Signature upload fails due to missing keys #7276

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matrixbot opened this issue Dec 17, 2023 · 0 comments
Open

Signature upload fails due to missing keys #7276

matrixbot opened this issue Dec 17, 2023 · 0 comments

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matrixbot commented Dec 17, 2023

This issue has been migrated from #7276.


Upstream bug: element-hq/element-web#12973

We are seeing signature uploads fail because synapse doesn't have the cross-signing keys for the user in question:

{
  "@davetestissdjlkfghndklsfjngjlk:dbkr.me": {
    "bO6OqlA3AjbjPOxW7kSfx8N5KHnDU9rjlBWiaCYQOlo": {
      "status": 404,
      "errcode": "M_NOT_FOUND",
      "message": "404: No master key found for @davetestissdjlkfghndklsfjngjlk:dbkr.me"
    }
  }
}

One cause of this bug was matrix-org/synapse#7252 which is now fixed but the problem still persists.

A reliable way to repro this seems to be to register fresh accounts on matrix.org and a different server, start a chat between them and then verifying the other user. The matrix.org side will fail with the above error.

@matrixbot matrixbot changed the title Dummy issue Signature upload fails due to missing keys Dec 21, 2023
@matrixbot matrixbot reopened this Dec 21, 2023
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