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Element apps stuck on loading because of default home server being unavailable. #28187

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marknefedov opened this issue Oct 12, 2024 · 1 comment
Open

Element apps stuck on loading because of default home server being unavailable. #28187

marknefedov opened this issue Oct 12, 2024 · 1 comment
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A-Login O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect X-Cannot-Reproduce

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@marknefedov
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marknefedov commented Oct 12, 2024 •
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Steps to reproduce

  1. Open Element web client on a fresh system.
  2. App fails to load if matrix-client.matrix.org is unavailable or response is tampered.

Outcome

What did you expect?

Client falls back to "Choose homeserver" or any other option to switch default server.

What happened instead?

Stuck on loading.

image

Operating system

All

Browser information

No response

URL for webapp

No response

Application version

No response

Homeserver

default

Will you send logs?

Yes

Related to #28050
Related to element-hq/element-ios#7854
@marknefedov marknefedov mentioned this issue Oct 12, 2024
Closed
@dosubot dosubot bot added A-Login O-Frequent Affects or can be seen by most users regularly or impacts most users' first experience S-Critical Prevents work, causes data loss and/or has no workaround labels Oct 12, 2024
@florianduros florianduros added S-Major Severely degrades major functionality or product features, with no satisfactory workaround O-Uncommon Most users are unlikely to come across this or unexpected workflow and removed S-Critical Prevents work, causes data loss and/or has no workaround O-Frequent Affects or can be seen by most users regularly or impacts most users' first experience labels Oct 14, 2024
@t3chguy
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t3chguy commented Oct 18, 2024

Cannot reproduce

image

This was previously an issue and was claimed to be fixed in #11154 (comment)

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Labels
A-Login O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect X-Cannot-Reproduce
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@t3chguy @florianduros @marknefedov