Unable to decrypt messages for previous messages in my rooms

[patriknorlander]

Steps to reproduce

When logging in I was asked to verifiy with other device or with passphrase. Entered passphrase. Get unable to decrypt messages in all my chats.

Outcome

What did you expect?

What happened instead?

Operating system

WIndows 11

Browser information

Edge: Version 128.0.2739.67

URL for webapp

app.element.io

Application version

Element-version: 1.11.79 Kryptoversion: Rust SDK 0.7.2 (7a21514), Vodozemac 0.7.0

Homeserver

matrix.org

Will you send logs?

Yes

[danielcb]

We've also got this problem. 6 users in sum. Migrated from synapse/element-web to synapse/matrix-authentication-service/element-web.

All users need to re-verify, which all users did. Everything works for 5 of the users. One user sees only 'Unable to decrypt message' for all previous messages, although the verification succeeded and all his sessions are shown as verified.