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Missing session data - "low on disk space" #23742

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dzil123 opened this issue Nov 9, 2022 · 1 comment
Closed

Missing session data - "low on disk space" #23742

dzil123 opened this issue Nov 9, 2022 · 1 comment
Labels
A-Storage Storage layer of the app, including IndexedDB, local storage, etc. O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect

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@dzil123
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dzil123 commented Nov 9, 2022

Steps to reproduce

  1. Open Element Web

Outcome

What did you expect?

I was previously signed in. I closed the browser and reopened it, and navigated to Element. I expected to open the app like I had before.

What happened instead?

I was shown this fullscreen message and I was signed out. I am not low on disk space.

Missing session data
Some session data, including encrypted message keys, is missing. Sign out and sign in to fix this, restoring keys from backup.

Your browser likely removed this data when running low on disk space. To help us prevent this in future, please send us logs.

Operating system

Arch Linux

Browser information

Chromium Version 107.0.5304.87

URL for webapp

chat.fairydust.space

Application version

Element version: 1.11.14, Olm version: 3.2.12

Homeserver

matrix.fairydust.space, Synapse 1.71.0

Will you send logs?

Yes
@andybalaam andybalaam added S-Major Severely degrades major functionality or product features, with no satisfactory workaround A-Storage Storage layer of the app, including IndexedDB, local storage, etc. O-Uncommon Most users are unlikely to come across this or unexpected workflow labels Nov 10, 2022
@t3chguy
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t3chguy commented Nov 10, 2022

Duplicate of element-hq/element-desktop#692

@t3chguy t3chguy closed this as completed Nov 10, 2022
@github-actions github-actions bot closed this as not planned Won't fix, can't repro, duplicate, stale Nov 10, 2022
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Labels
A-Storage Storage layer of the app, including IndexedDB, local storage, etc. O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect
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@andybalaam @t3chguy @dzil123