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Messages start to disappear on scrolling up #23583

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elias-pap opened this issue Oct 24, 2022 · 0 comments
Open

Messages start to disappear on scrolling up #23583

elias-pap opened this issue Oct 24, 2022 · 0 comments
Labels
A-Timeline A-Timeline-Jumpy-Scroll Stable timeline dream ✨ O-Occasional Affects or can be seen by some users regularly or most users rarely S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect

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@elias-pap
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Steps to reproduce

  1. Open a chat with a lot of unread messages (>100) and start at the bottom of the chat with the most recent message displayed.
  2. Start scrolling up.
  3. Messages start to completely disappear.

Outcome

What did you expect?

I'd expect to be able to read older messages. They were sent the same day I went to check them out.

What happened instead?

Messages started to disappear completely (like a rendering issue) the closer I got to the top, in an attempt to find the first unread message. After more than 10 minutes of waiting they still have not appeared.

After logging out and logging in back again ~2 hours later, the issue was not reproducible anymore.

bug.mp4

Operating system

MacOS Monterey 12.6 (21G115), Apple M2 chip

Browser information

Google Chrome Version 106.0.5249.119 (Official Build) (arm64)

URL for webapp

https://app.element.io/

Application version

Element version: 1.11.10 Olm version: 3.2.12

Homeserver

Homeserver is https://matrix-client.matrix.org, Identity server is https://vector.im

Will you send logs?

No

@justjanne justjanne added S-Major Severely degrades major functionality or product features, with no satisfactory workaround A-Timeline O-Occasional Affects or can be seen by some users regularly or most users rarely A-Timeline-Jumpy-Scroll Stable timeline dream ✨ labels Oct 28, 2022
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Labels
A-Timeline A-Timeline-Jumpy-Scroll Stable timeline dream ✨ O-Occasional Affects or can be seen by some users regularly or most users rarely S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect
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