Export chat function freezes Element web #21403
Labels
A-Export-Chat
A-Performance
O-Occasional
Affects or can be seen by some users regularly or most users rarely
S-Major
Severely degrades major functionality or product features, with no satisfactory workaround
T-Defect
Z-TravisR
Steps to reproduce
On both Firefox and Chromium. On a private, e2e encrypted room with 89000 events, try the "export chat function", with "From the beginning", size 8 MBs, include attachments no.
Everything goes fine until creating the html. It also never uses my full system memory, it only consumes 85%, at around 12 Gbs.
Then, the browser screen goes white on Firefox. Or on Chrome, I get a "something wrong has happened".
Excerpt logs from
/rageshake
:Outcome
What did you expect?
Export chart function working.
What happened instead?
Element froze with a white background.
Operating system
Debian 11 Bullseye
Browser information
Firefox 91.6.1esr (64-bit)
and
Chromium Version 99.0.4844.51
URL for webapp
app.element.io
Application version
Element version: 1.10.6 Olm version: 3.2.8
Homeserver
matrix.org
Will you send logs?
No
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