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More than one account should be able to use the same telephone number. #893

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RokeJulianLockhart opened this issue Dec 30, 2022 · 5 comments
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A-3PIDs O-Uncommon Most users are unlikely to come across this or unexpected workflow T-Enhancement

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@RokeJulianLockhart
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RokeJulianLockhart commented Dec 30, 2022

Additional context

matrix-org/matrix-spec#1400 (comment)

@RokeJulianLockhart
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Is this limitation additionally true for e-mail addresses?

@SimonBrandner SimonBrandner transferred this issue from element-hq/element-web Dec 30, 2022
@SimonBrandner SimonBrandner added O-Uncommon Most users are unlikely to come across this or unexpected workflow A-3PIDs labels Dec 30, 2022
@t3chguy
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t3chguy commented Jan 3, 2023

Is this limitation additionally true for e-mail addresses?

Yes given that e-mails can be used for password reset, so you have to be able to resolve a single account to reset the password on from an e-mail address on a given Matrix server. You can use the same e-mail and phone number on multiple Matrix servers

@RokeJulianLockhart
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RokeJulianLockhart commented Jan 9, 2023

@t3chguy, I've used accounts online which had my telephone number in different accounts. When performing password-resets, they merely allowed me to choose the account that the telephone number was attached to. This is no problem because obviously all of those accounts are owned by me. This is also true for e-mail.

The current limitation is a grave because it means that my accounts must become less secure due to them being forced to use different credentials.

@t3chguy
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t3chguy commented Jan 11, 2023

@RokeJulianLockhart, sure, this just isn't something Matrix supports at this time, if you want this to change you may wish to open an issue with https://github.com/matrix-org/matrix-spec/issues

@RokeJulianLockhart
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@t3chguy, I'll report it there. Thanks.

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A-3PIDs O-Uncommon Most users are unlikely to come across this or unexpected workflow T-Enhancement
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