Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Jump to bottom

False "unverified session" popup note #5180

Open
mcnesium opened this issue Nov 23, 2021 · 2 comments
Open

False "unverified session" popup note #5180

mcnesium opened this issue Nov 23, 2021 · 2 comments
Labels
A-E2EE O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Minor Impairs non-critical functionality or suitable workarounds exist T-Defect Something isn't working: bugs, crashes, hangs and other reported problems

Comments

@mcnesium
Copy link

mcnesium commented Nov 23, 2021 •
edited
Loading

Steps to reproduce

After hitting the "Re-request encryption keys from your other sessions" link inside a private chat session, I saw this popup:

Outcome

The security settings as well as the session list in app.element.io and every room I am in clearly state that all my sessions including this one are verified though. Also, I renamed my session to something else than just "Element".

Your phone model

iPhone SE

Operating system version

iOS 15.1

Application version

Element 1.6.5

Homeserver

matrix.org

Will you send logs?

No
@mcnesium mcnesium added the T-Defect Something isn't working: bugs, crashes, hangs and other reported problems label Nov 23, 2021
@pixlwave pixlwave added A-E2EE O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Minor Impairs non-critical functionality or suitable workarounds exist labels Nov 23, 2021
@snex
Copy link

snex commented Apr 26, 2023 •
edited
Loading

I just started having this happen as well. The room was working fine a few hours ago. And it seems to be only one user who's messages I can't decrypt.

edit: When I view the room through another client (also element), I see a gray shield icon near the messages that says "Encrypted by a deleted session." The messages are visible on that second client. Hope that helps.

@alexander-potemkin
Copy link

Have this issue on a newly connected client; some messages decrypted, some - are not. It's occurring for many clients in our chats.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Assignees
No one assigned
Labels
A-E2EE O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Minor Impairs non-critical functionality or suitable workarounds exist T-Defect Something isn't working: bugs, crashes, hangs and other reported problems
Projects
None yet
Milestone
No milestone
Development

No branches or pull requests
4 participants
@mcnesium @snex @alexander-potemkin @pixlwave