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Export Chat not working, element app turns blank white after a while #1145

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jittygitty opened this issue Aug 2, 2023 · 1 comment
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@jittygitty
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Steps to reproduce

  1. Where are you starting? What can you see?
    Click export chat, select from beginning, check to include attachments, max size set to 2000

After quite some time it went past like half a million 'events' in the counter but kept going, I don't think the chat was all that long or had that many messages, it shouldn't have taken so long or ended up out of 'memory?' making entire element app blank/white and requiring me to kill it and restart it.

Outcome

What did you expect?

An HTML file with the exported chat available in a couple minutes

What happened instead?

Waited forever and got nothing, didn't work, had to kill and restart element app

Operating system

Windows 10

Application version

Element version: 1.11.37 Olm version: 3.2.14

How did you install the app?

https://element.io/get-started

Homeserver

Dendrite not sure right now, can update later

Will you send logs?

No

@t3chguy
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t3chguy commented Aug 3, 2023

Duplicate of element-hq/element-web#25007

@t3chguy t3chguy marked this as a duplicate of element-hq/element-web#25007 Aug 3, 2023
@t3chguy t3chguy closed this as completed Aug 3, 2023
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