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Disconnected peer never leaves #834

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dillfrescott opened this issue Jan 9, 2023 · 3 comments
Open

Disconnected peer never leaves #834

dillfrescott opened this issue Jan 9, 2023 · 3 comments
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@robintown
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O-Occasional Affects or can be seen by some users regularly or most users rarely S-Minor Impairs non-critical functionality or suitable workarounds exist T-Defect Something isn't working: bugs, crashes, hangs, vulnerabilities, or other reported problems

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@dillfrescott
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Steps to reproduce

  1. Connect to a call
  2. Leave by closing the window
  3. it just says Name (Connecting...) forever.

Outcome

What did you expect?

Id expect the user to eventually disconnect

What happened instead?

They seem to stay connecting forever.

Operating system

Linux and Android

Browser information

Newest Stable version of Brave

URL for webapp

call.element.io

Will you send logs?

Yes
@dillfrescott dillfrescott added the T-Defect Something isn't working: bugs, crashes, hangs, vulnerabilities, or other reported problems label Jan 9, 2023
@dbkr
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dbkr commented Jan 9, 2023

What's 'forever' here? It should be half an hour I think, currently (a compromise between length of timeout and how much we spam keepalives).

@dillfrescott
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Oh I apologize I didnt wait a half hour. Thank you for the information. I guess this isnt a bug

@robintown
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Even if the user doesn't literally remain in the call indefinitely, I'd still consider this a bug. We have mitigations in place for this, but evidently they're still not enough. #758 related

@robintown robintown reopened this Jan 9, 2023
@robintown robintown added S-Minor Impairs non-critical functionality or suitable workarounds exist O-Occasional Affects or can be seen by some users regularly or most users rarely labels Jan 9, 2023
@robintown robintown self-assigned this May 17, 2023
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@robintown robintown

Labels
O-Occasional Affects or can be seen by some users regularly or most users rarely S-Minor Impairs non-critical functionality or suitable workarounds exist T-Defect Something isn't working: bugs, crashes, hangs, vulnerabilities, or other reported problems
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Element Call issue triage
Status: Triaged
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3 participants
@dbkr @robintown @dillfrescott