Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Jump to bottom

Re-authentication never stops. #7987

Open
swastkk opened this issue Jan 20, 2023 · 10 comments
Open

Re-authentication never stops. #7987

swastkk opened this issue Jan 20, 2023 · 10 comments
Labels
O-Occasional Affects or can be seen by some users regularly or most users rarely S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect Something isn't working: bugs, crashes, hangs and other reported problems Team: Crypto

Comments

@swastkk
Copy link

swastkk commented Jan 20, 2023

Steps to reproduce

  1. Getting Encryption upgrade available
    WhatsApp Image 2023-01-20 at 11 02 09 PM

  2. Then clicked on it.

  3. Then this Re-authentication Needed is never stoping.

  4. WhatsApp Image 2023-01-20 at 10 57 48 PM

  5. If tried to stop, then getting this-

WhatsApp Image 2023-01-20 at 11 02 17 PM

Outcome

What did you expect?

What happened instead?

Your phone model

Poco X3 Pro

Operating system version

Android 12

Application version and app store

Version 1.5.20 [40105202] (G-3e947e43), Matrix SDK Version 1.5.20 (3e947e4), olm version 3.2.12

Homeserver

No response

Will you send logs?

Yes

Are you willing to provide a PR?

Yes
@swastkk swastkk added the T-Defect Something isn't working: bugs, crashes, hangs and other reported problems label Jan 20, 2023
@mnaturel mnaturel added S-Major Severely degrades major functionality or product features, with no satisfactory workaround O-Occasional Affects or can be seen by some users regularly or most users rarely Team: Crypto labels Jan 23, 2023
@swastkk
Copy link
Author

swastkk commented Jan 28, 2023

Also this issue was resolved only when I opened up the Element on my PC , and got the notification to authenticate myself. This could be a serious issue for those who don't have the computer and doesn't even know that this could be revolved by using element-pc .

@kmiracle86
Copy link

Is there any update on this? I have a very needy user who is unable to login via PC.

@shadow-identity
Copy link

shadow-identity commented Apr 23, 2023 •
edited
Loading

I have the same issue. Android 13, Element 1.5.30 installed from Play Market, account on Matrix.org

@weeman1337
Copy link
Contributor

This happened yesterday annoyingly with the Android session being the only session. Logs sent.

@weeman1337
Copy link
Contributor

btw. this looks like a duplicate of #6490

@TheJags
Copy link

TheJags commented Jul 9, 2023 •
edited
Loading

I'm having exact same issue. Cannot even login to matrix.org through browser, it just keep saying logging in. This is the matrix.org page I'm trying through:

https://matrix.org/_matrix/static/client/login/

F-Droid Android Element version: 1.5.32

July 09, 2023

@memerememe
Copy link

Same issue here.

@d1bber
Copy link

d1bber commented Dec 16, 2023

I have the same issue

@WhiteBlackGoose
Copy link

One day matrix will be usable... maybe

@WilhelmFreiheitsberg
Copy link

Same issue here!

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Assignees
No one assigned
Labels
O-Occasional Affects or can be seen by some users regularly or most users rarely S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect Something isn't working: bugs, crashes, hangs and other reported problems Team: Crypto
Projects
None yet
Milestone
No milestone
Development

No branches or pull requests
10 participants
@shadow-identity @weeman1337 @kmiracle86 @WhiteBlackGoose @mnaturel @memerememe @TheJags @swastkk @WilhelmFreiheitsberg @d1bber