App layout (IA1): Discovery

[niquewoodhouse]

Objective

We appreciate that users are trying Element with pre-existing expectations of how to use the interface to achieve their goals. This may come from guidelines, it may come from other products they've previously used to achieve their goals, or other products they use for other goals.

The more we understand their pre-existing expectations, and respect them, the quicker we can help users discover what they want and find value in Element.

Tasks

• Artefacts: Competitor IA maps¹
  • Professional use (co-worker and teams)
    • Slack
    • Teams
  • Personal use (friends and family)
    • Whatsapp
    • Messages
    • Signal
  • Community use
  • Discord
• How might we let people catchup on their unread messages/content on mobile? element-meta#165
• Define app layout and information architecture for Element mobile element-meta#166
• How should searching within a room work? element-meta#168

Prototype

• Prototype new tab layout for user testing #5460

¹ Each product mapped is not unique to a use case.

[kittykat]

I'm going to close this planning issue as we're almost at release stage on the app layout