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As a user inspects the auto-generated reports that we present on the poorly performing cohorts and pages, there's a need to be able to create an incident or snapshot of that presented report of 30 days in order to compare the impact of future enhancements.
User flow
As a user, I want to be able to save the auto-generated report of a given 30-day interval so I can review past reports with new data once enhancements and improvements have been made.
As a user, I want to be able to see who generated the incident report and when.
As a user, I want to be able to see all incidents created for all services and environments.
As a user, I want to be able to write my own comments and notes for each incident.
As a user, I want to be able to share this incident with my team.
As a user, I want to be able to group incidents together for multiple services and environments for broader improvements and in order to collectively analyze reports and results.
Open questions
How do we deal with Spaces? If a team creates incidents in one space (Web team) and the Operations team create reports in another, do they see the reports altogether across multiple spaces?
How long do we keep opened reports? Should the user be able to resolve reports, and thereby archiving them? That means reports have a status of "open" and "closed/resolved".
Report schema
Report created timestamp
Report edited timestamp
The absolute range for the report (now - 30 days)
Service name
Environment
Notes
Individual comments and notes attached to the parent doc
Tags?
The text was updated successfully, but these errors were encountered:
@drewpost When you have a moment, could take a look at the above definition of the incident? I also wonder if incident is the right term, perhaps a "snapshot" (although that also clashes with some other terminology in Kibana/Elastic).
Summary
Related to #263
As a user inspects the auto-generated reports that we present on the poorly performing cohorts and pages, there's a need to be able to create an incident or snapshot of that presented report of 30 days in order to compare the impact of future enhancements.
User flow
Open questions
Report schema
The text was updated successfully, but these errors were encountered: