diff --git a/src/grievance.md b/src/grievance.md index 364fd2c..2ec16e8 100644 --- a/src/grievance.md +++ b/src/grievance.md @@ -73,7 +73,7 @@ In case the customer is not satisfied with the response from customer service ex Write to us: Customer Care ,Eko India Financial Services Pvt. Ltd. , 3rd Floor, Phase 2 Building,Plot No. 34, Institutional Area Sector 44, Gurgaon-122 003,Haryana -**Grievance Officer : MR.Abhinav Sinha** +**Grievance Officer : Mr.Abhinav Sinha** Email ID: grievance@eko.co.in 1. All escalations received with the required details such as reference number provided at Level 1, contact details (both phone & email) would be addressed and resolved within 24 hours up to a max of 15 days in special cases pertaining to third party transactions.