New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Jump to bottom

Add the ability to monitor open conversations #19

Open

garriguv opened this issue Aug 30, 2023 · 1 comment

Labels

garriguv commented Aug 30, 2023

The SDK should expose an API to observe the customer's open conversation status. Similar to the unread count, but for conversations.

Without this, it's impossible to highlight that the customer has an open conversation in the app, unless they have unread messages.

Nederby added the enhancement label

Contributor

Nederby commented Oct 18, 2023

Thanks for your feedback @garriguv. I agree that this is a feature that could bring value.

I have added it to our backlog 👍

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment