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New account registrations not allowed on Discourse #398

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tiarap00 opened this issue Sep 4, 2024 · 11 comments
Open

New account registrations not allowed on Discourse #398

tiarap00 opened this issue Sep 4, 2024 · 11 comments

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@tiarap00
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tiarap00 commented Sep 4, 2024

I've tried to register to Discourse with my GitHub account, but the following message prevents me to continue: New account registrations are not allowed at this time.

@hendrikmakait
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hendrikmakait commented Sep 4, 2024

cc @jacobtomlinson, this seems to be related to the recent changes you made (https://dask.discourse.group/t/switch-to-github-only-for-new-user-registration/3164)

@jacobtomlinson
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That’s right, we had a lot of bot spam recently and switched it so that you need to log in via GitHub. As you opened this issue on GitHub you should be able to log straight in.

I’ll explore whether we can put a better message on the login page to avoid other folks running into this.

@hendrikmakait
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@jacobtomlinson: From what I understand, the issue described by @tiarap00 is that he's trying sign up via GitHub but can't. Using a newly-created dummy account, I've confirmed that new registrations via GitHub do not work and instead present New account registrations are not allowed at this time. as the error.

@jacobtomlinson
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Ah that's a shame! I tested it with a spare account but it used my email address with the plus sigh and some extra characters to make it unique. I guess Discourse just sees that as the same address and let me log in.

I've enabled registrations again for now. We will need to think of another solution to stop the bots.

@jacobtomlinson
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(Also I'm going to migrate this issue to dask/community as it's not related to dask/dask)

@jacobtomlinson jacobtomlinson transferred this issue from dask/dask Sep 5, 2024
@tiarap00
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tiarap00 commented Sep 5, 2024

@hendrikmakait that's correct, this is the issue I was describing. I'm sorry I didn't categorize the issue properly.

@hendrikmakait
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(Also I'm going to migrate this issue to dask/community as it's not related to dask/dask)

Thanks, I didn't have the permissions to do so.

@jacobtomlinson
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@guillaumeeb it looks like the bots are back after I enabled registration again. I'm going to disable it again for now. Are you able to take a deeper look into this?

@guillaumeeb
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@jacobtomlinson I don't think I've enough permissions on the Discourse forum to tweek authentication settings and search for a better solution...

@jacobtomlinson
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I'll open a discussion with the Dask steering group about bumping your permissions up.

@jacobtomlinson
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@guillaumeeb you now have admin rights on the forum :)

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