Chapter02 참고문헌 Machine Learning Operations Maturity Model - Azure Machine Learning, 2025 Software 3.0 — The Era of Intelligent Software Development - Itamar Friedman, Medium, May 3, 2022 ROUGE: A Package for Automatic Evaluation of Summaries - Chin-Yew Lin, 2004 Shingo Principles: Bridging Lean and Toyota Production System Success - Sreedher Kadambi, Skil Global, May 28, 2021 Chevy Chatbot Misfire: A Case Study in LLM Guardrails and Best Practices - Branden Mcintyre, Medium, December 22, 2023 Bleu: A Method for Automatic Evaluation of Machine Translation - Kishore Papineni et al., ACL 2002 Six Sigma - Wikipedia, 2025 읽을거리 Zero Quality Control: Source Inspection and the Poka-Yoke System - Shigeo Shingo, Routledge, 2021 Six Sigma: SPC and TQM in Manufacturing and Services – Routledge