Exception: java.lang.IndexOutOfBoundsException: off < 0 || len < 0 || off+len > b.length || off+len < 0!

[anuroopkancherla]

VERSION= Cantaloupe 5.0.5

processor.selection_strategy = AutomaticSelectionStrategy

URL: /iiif/3/<<image_name>>/info.json

We are using Cantaloupe 5.0.5 server version to process the images. We use AutomaticSelectionStrategy to process the jpg images and while processing some of the jpg images we are observing the java.lang.IndexOutOfBoundsException and the image is not rendering.

500 Internal Server Error

off < 0 || len < 0 || off+len > b.length || off+len < 0! (through reference chain: edu.illinois.library.cantaloupe.processor.codec.jpeg.JPEGMetadata["exif"])

com.fasterxml.jackson.databind.JsonMappingException: off < 0 || len < 0 || off+len > b.length || off+len < 0! (through reference chain: edu.illinois.library.cantaloupe.processor.codec.jpeg.JPEGMetadata["exif"])
at com.fasterxml.jackson.databind.JsonMappingException.wrapWithPath(JsonMappingException.java:397)
at com.fasterxml.jackson.databind.JsonMappingException.wrapWithPath(JsonMappingException.java:356)
at com.fasterxml.jackson.databind.ser.std.StdSerializer.wrapAndThrow(StdSerializer.java:316)
at com.fasterxml.jackson.databind.ser.std.BeanSerializerBase.serializeFields(BeanSerializerBase.java:731)
at com.fasterxml.jackson.databind.ser.BeanSerializer.serialize(BeanSerializer.java:166)
at com.fasterxml.jackson.databind.ser.DefaultSerializerProvider._serialize(DefaultSerializerProvider.java:480)
at com.fasterxml.jackson.databind.ser.DefaultSerializerProvider.serializeValue(DefaultSerializerProvider.java:319)
at com.fasterxml.jackson.databind.ObjectMapper.writeValue(ObjectMapper.java:3024)
at com.fasterxml.jackson.core.base.GeneratorBase.writeObject(GeneratorBase.java:388)
at com.fasterxml.jackson.core.JsonGenerator.writeObjectField(JsonGenerator.java:1838)
at edu.illinois.library.cantaloupe.image.InfoSerializer.serialize(InfoSerializer.java:56)
at edu.illinois.library.cantaloupe.image.InfoSerializer.serialize(InfoSerializer.java:16)
at com.fasterxml.jackson.databind.ser.DefaultSerializerProvider._serialize(DefaultSerializerProvider.java:480)
at com.fasterxml.jackson.databind.ser.DefaultSerializerProvider.serializeValue(DefaultSerializerProvider.java:319)
at com.fasterxml.jackson.databind.ObjectWriter$Prefetch.serialize(ObjectWriter.java:1513)
at com.fasterxml.jackson.databind.ObjectWriter._configAndWriteValue(ObjectWriter.java:1215)
at com.fasterxml.jackson.databind.ObjectWriter.writeValueAsString(ObjectWriter.java:1085)
at edu.illinois.library.cantaloupe.image.Info.toJSON(Info.java:513)
at edu.illinois.library.cantaloupe.processor.AbstractImageIOProcessor.readInfo(AbstractImageIOProcessor.java:104)
at edu.illinois.library.cantaloupe.cache.InfoService.readInfo(InfoService.java:220)
at edu.illinois.library.cantaloupe.cache.InfoService.getOrReadInfo(InfoService.java:153)
at edu.illinois.library.cantaloupe.cache.CacheFacade.getOrReadInfo(CacheFacade.java:67)
at edu.illinois.library.cantaloupe.resource.AbstractRequestHandler.getOrReadInfo(AbstractRequestHandler.java:39)
at edu.illinois.library.cantaloupe.resource.InformationRequestHandler.handle(InformationRequestHandler.java:287)
at edu.illinois.library.cantaloupe.resource.iiif.v3.InformationResource.doGET(InformationResource.java:85)
at edu.illinois.library.cantaloupe.resource.HandlerServlet.handle(HandlerServlet.java:97)
at edu.illinois.library.cantaloupe.resource.HandlerServlet.doGet(HandlerServlet.java:35)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:687)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:791)
at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:550)
at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:233)
at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1434)
at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:188)
at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:501)
at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:186)
at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1349)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127)
at org.eclipse.jetty.server.Server.handle(Server.java:516)
at org.eclipse.jetty.server.HttpChannel.lambda$handle$1(HttpChannel.java:383)
at org.eclipse.jetty.server.HttpChannel.dispatch(HttpChannel.java:556)
at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:375)
at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:273)
at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:311)
at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:105)
at org.eclipse.jetty.io.ChannelEndPoint$1.run(ChannelEndPoint.java:104)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:336)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:313)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:171)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:129)
at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:375)
at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:773)
at org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.run(QueuedThreadPool.java:905)
at java.base/java.lang.Thread.run(Thread.java:829)
Caused by: java.lang.IndexOutOfBoundsException: off < 0 || len < 0 || off+len > b.length || off+len < 0!
at java.desktop/javax.imageio.stream.MemoryCacheImageInputStream.read(MemoryCacheImageInputStream.java:100)
at edu.illinois.library.cantaloupe.image.exif.Reader.readBytes(Reader.java:159)
at edu.illinois.library.cantaloupe.image.exif.Reader.read(Reader.java:145)
at edu.illinois.library.cantaloupe.image.exif.Reader.read(Reader.java:97)
at edu.illinois.library.cantaloupe.processor.codec.jpeg.JPEGMetadata.getEXIF(JPEGMetadata.java:51)
at jdk.internal.reflect.GeneratedMethodAccessor9.invoke(Unknown Source)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.base/java.lang.reflect.Method.invoke(Method.java:566)
at com.fasterxml.jackson.databind.ser.BeanPropertyWriter.serializeAsField(BeanPropertyWriter.java:689)
at com.fasterxml.jackson.databind.ser.std.BeanSerializerBase.serializeFields(BeanSerializerBase.java:723)
... 51 more

Please help us to understand the problem and potential workaround to solve this exception and also want to understand if this issue is related to cantaloupe server.

Thank you !!!!

[VonUniGE]

The latest version of Cantaloupe is 5.0.6. Could you please provide a test case that reproduces this error using version 5.0.6?

[DiegoPino]

@anuroopkancherla could you please provide a sample JPEG so we can debug? thanks!

[glenrobson]

Note relates to #664

[anuroopkancherla]

@VonUniGE @DiegoPino As per your suggestions I have tried with 5.0.6 version as well, I am still seeing same issue.

Output Logs:

2024-07-03 12:24:32 Loading config file: /home/cantaloupe/cantaloupe.properties
2024-07-03 12:24:32 16:24:32.251 [main] INFO e.i.l.c.ApplicationContextListener - Ubuntu OpenJDK 64-Bit Server VM 11.0.23 / mixed mode, sharing
2024-07-03 12:24:32 16:24:32.254 [main] INFO e.i.l.c.ApplicationContextListener - 8 available processor cores
2024-07-03 12:24:32 16:24:32.254 [main] INFO e.i.l.c.ApplicationContextListener - Heap total: 196MB; max: 16384MB
2024-07-03 12:24:32 16:24:32.254 [main] INFO e.i.l.c.ApplicationContextListener - Java home: /usr/lib/jvm/java-11-openjdk-amd64
2024-07-03 12:24:32 16:24:32.254 [main] INFO e.i.l.c.ApplicationContextListener - Java library path: /usr/java/packages/lib:/usr/lib/x86_64-linux-gnu/jni:/lib/x86_64-linux-gnu:/usr/lib/x86_64-linux-gnu:/usr/lib/jni:/lib:/usr/lib
2024-07-03 12:24:32 16:24:32.261 [main] INFO e.i.l.c.ApplicationContextListener - JSR-223 script engines: org.jruby.embed.jsr223.JRubyEngineFactory@23941fb4, jdk.nashorn.api.scripting.NashornScriptEngineFactory@7486b455
2024-07-03 12:24:32 16:24:32.262 [main] INFO e.i.l.c.ApplicationContextListener - Effective temp directory: /tmp
2024-07-03 12:24:32 16:24:32.262 [main] INFO e.i.l.c.ApplicationContextListener - ? Starting Cantaloupe 5.0.6
2024-07-03 12:24:32 16:24:32.529 [main] DEBUG e.i.l.c.i.FormatRegistry - Read 15 bundled formats: avi, bmp, flv, gif, jp2, jpg, mov, mp4, mpg, pdf, png, tif, webm, webp, xpm
2024-07-03 12:24:32 16:24:32.597 [main] DEBUG e.i.l.c.p.c.IIOProviderContextListener - Image I/O readers (not in preference order):
2024-07-03 12:24:32 Format.GIF: com.sun.imageio.plugins.gif.GIFImageReader
2024-07-03 12:24:32 Format.JPEG2000: com.sun.media.imageioimpl.plugins.jpeg2000.J2KImageReader
2024-07-03 12:24:32 Format.PNG: com.sun.imageio.plugins.png.PNGImageReader
2024-07-03 12:24:32 Format.TIFF: it.geosolutions.imageioimpl.plugins.tiff.TIFFImageReader, com.sun.media.imageioimpl.plugins.tiff.TIFFImageReader
2024-07-03 12:24:32 Format.JPEG: com.sun.imageio.plugins.jpeg.JPEGImageReader
2024-07-03 12:24:32 Format.BMP: com.sun.media.imageioimpl.plugins.bmp.BMPImageReader, com.sun.imageio.plugins.bmp.BMPImageReader
2024-07-03 12:24:32 Format.PDF:
2024-07-03 12:24:32 Format.XPM:
2024-07-03 12:24:32 Format.WebP:
2024-07-03 12:24:32 16:24:32.640 [main] DEBUG e.i.l.c.p.c.IIOProviderContextListener - Image I/O writers (not in preference order):
2024-07-03 12:24:32 Format.GIF: com.sun.media.imageioimpl.plugins.gif.GIFImageWriter, com.sun.imageio.plugins.gif.GIFImageWriter
2024-07-03 12:24:32 Format.JPEG2000: com.sun.media.imageioimpl.plugins.jpeg2000.J2KImageWriter
2024-07-03 12:24:32 Format.PNG: com.sun.imageio.plugins.png.PNGImageWriter
2024-07-03 12:24:32 Format.TIFF: it.geosolutions.imageioimpl.plugins.tiff.TIFFImageWriter, com.sun.media.imageioimpl.plugins.tiff.TIFFImageWriter, com.sun.imageio.plugins.tiff.TIFFImageWriter
2024-07-03 12:24:32 Format.JPEG: com.sun.imageio.plugins.jpeg.JPEGImageWriter
2024-07-03 12:24:32 Format.BMP: com.sun.media.imageioimpl.plugins.bmp.BMPImageWriter, com.sun.imageio.plugins.bmp.BMPImageWriter
2024-07-03 12:24:32 Format.PDF:
2024-07-03 12:24:32 Format.XPM:
2024-07-03 12:24:32 Format.WebP:
2024-07-03 12:24:32 16:24:32.643 [main] INFO o.e.j.s.h.ContextHandler - Started o.e.j.s.ServletContextHandler@22fcf7ab{/,null,AVAILABLE}
2024-07-03 12:24:32 16:24:32.675 [main] INFO o.e.j.s.AbstractConnector - Started ServerConnector@6cd28fa7{HTTP/1.1, (http/1.1, h2c)}{0.0.0.0:8182}
2024-07-03 12:24:32 16:24:32.675 [main] INFO o.e.j.s.Server - Started @1041ms
2024-07-03 12:24:44 16:24:44.215 [qtp2089016471-18] INFO e.i.l.c.r.i.v.InformationResource - Handling GET /iiif/3/76064733-01-001.jpg/info.json
2024-07-03 12:24:44 16:24:44.218 [qtp2089016471-18] DEBUG e.i.l.c.r.i.v.InformationResource - Request headers: Cookie: _ga=GA1.1.475889717.1717215540; _ga_0VS4QBSPD8=GS1.1.1719506661.11.0.1719506661.0.0.0; Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,/;q=0.8,application/signed-exchange;v=b3;q=0.7; Connection: keep-alive; User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36; Sec-Fetch-Site: none; Sec-Fetch-Dest: document; Host: localhost:8182; Accept-Encoding: gzip, deflate, br, zstd; Sec-Fetch-Mode: navigate; sec-ch-ua: "Not/A)Brand";v="8", "Chromium";v="126", "Google Chrome";v="126"; sec-ch-ua-mobile: ?0; Cache-Control: max-age=0; Upgrade-Insecure-Requests: 1; sec-ch-ua-platform: "Windows"; Sec-Fetch-User: ?1; Accept-Language: en-US,en;q=0.9
2024-07-03 12:24:44 16:24:44.221 [qtp2089016471-18] DEBUG e.i.l.c.i.MetaIdentifier - [Raw path component: 76064733-01-001.jpg] -> [decoded: 76064733-01-001.jpg] -> [slashes substituted: 76064733-01-001.jpg]
2024-07-03 12:24:44 16:24:44.233 [qtp2089016471-18] INFO e.i.l.c.c.InfoCache - Max InfoCache capacity: 209715 (5% max heap / 4096-byte expected average info size)
2024-07-03 12:24:44 16:24:44.264 [qtp2089016471-18] TRACE e.i.l.c.c.CacheFactory - getDerivativeCache(): implementation changed; creating a new instance
2024-07-03 12:24:44 16:24:44.264 [qtp2089016471-18] TRACE e.i.l.c.c.CacheFactory - setDerivativeCache(): initializing the new instance
2024-07-03 12:24:44 16:24:44.699 [qtp2089016471-18] DEBUG s.a.a.a.c.AwsCredentialsProviderChain - Unable to load credentials from SystemPropertyCredentialsProvider(): Unable to load credentials from system settings. Access key must be specified either via environment variable (AWS_ACCESS_KEY_ID) or system property (aws.accessKeyId).
2024-07-03 12:24:44 software.amazon.awssdk.core.exception.SdkClientException: Unable to load credentials from system settings. Access key must be specified either via environment variable (AWS_ACCESS_KEY_ID) or system property (aws.accessKeyId).
2024-07-03 12:24:44 at software.amazon.awssdk.core.exception.SdkClientException$BuilderImpl.build(SdkClientException.java:111)
2024-07-03 12:24:44 at software.amazon.awssdk.auth.credentials.internal.SystemSettingsCredentialsProvider.resolveCredentials(SystemSettingsCredentialsProvider.java:58)
2024-07-03 12:24:44 at software.amazon.awssdk.auth.credentials.AwsCredentialsProvider.resolveIdentity(AwsCredentialsProvider.java:54)
2024-07-03 12:24:44 at software.amazon.awssdk.identity.spi.IdentityProvider.resolveIdentity(IdentityProvider.java:60)
2024-07-03 12:24:44 at software.amazon.awssdk.auth.credentials.AwsCredentialsProviderChain.resolveCredentials(AwsCredentialsProviderChain.java:109)
2024-07-03 12:24:44 at software.amazon.awssdk.auth.credentials.AwsCredentialsProvider.resolveIdentity(AwsCredentialsProvider.java:54)
2024-07-03 12:24:44 at software.amazon.awssdk.identity.spi.IdentityProvider.resolveIdentity(IdentityProvider.java:60)
2024-07-03 12:24:44 at software.amazon.awssdk.awscore.internal.authcontext.AwsCredentialsAuthorizationStrategy.lambda$resolveCredentials$2(AwsCredentialsAuthorizationStrategy.java:112)
2024-07-03 12:24:44 at software.amazon.awssdk.core.internal.util.MetricUtils.measureDuration(MetricUtils.java:56)
2024-07-03 12:24:44 at software.amazon.awssdk.awscore.internal.authcontext.AwsCredentialsAuthorizationStrategy.resolveCredentials(AwsCredentialsAuthorizationStrategy.java:112)
2024-07-03 12:24:44 at software.amazon.awssdk.awscore.internal.authcontext.AwsCredentialsAuthorizationStrategy.addCredentialsToExecutionAttributes(AwsCredentialsAuthorizationStrategy.java:85)
2024-07-03 12:24:44 at software.amazon.awssdk.awscore.internal.AwsExecutionContextBuilder.invokeInterceptorsAndCreateExecutionContext(AwsExecutionContextBuilder.java:136)
2024-07-03 12:24:44 at software.amazon.awssdk.awscore.client.handler.AwsSyncClientHandler.invokeInterceptorsAndCreateExecutionContext(AwsSyncClientHandler.java:67)
2024-07-03 12:24:44 at software.amazon.awssdk.core.internal.handler.BaseSyncClientHandler.lambda$execute$0(BaseSyncClientHandler.java:62)
2024-07-03 12:24:44 at software.amazon.awssdk.core.internal.handler.BaseSyncClientHandler.measureApiCallSuccess(BaseSyncClientHandler.java:182)
2024-07-03 12:24:44 at software.amazon.awssdk.core.internal.handler.BaseSyncClientHandler.execute(BaseSyncClientHandler.java:60)
2024-07-03 12:24:44 at software.amazon.awssdk.core.client.handler.SdkSyncClientHandler.execute(SdkSyncClientHandler.java:52)
2024-07-03 12:24:44 at software.amazon.awssdk.awscore.client.handler.AwsSyncClientHandler.execute(AwsSyncClientHandler.java:60)
2024-07-03 12:24:44 at software.amazon.awssdk.services.s3.DefaultS3Client.getObject(DefaultS3Client.java:4599)
2024-07-03 12:24:44 at software.amazon.awssdk.services.s3.S3Client.getObject(S3Client.java:7926)
2024-07-03 12:24:44 at edu.illinois.library.cantaloupe.cache.S3Cache.getInfo(S3Cache.java:282)
2024-07-03 12:24:44 at edu.illinois.library.cantaloupe.cache.InfoService.getInfo(InfoService.java:87)
2024-07-03 12:24:44 at edu.illinois.library.cantaloupe.cache.CacheFacade.getInfo(CacheFacade.java:55)
2024-07-03 12:24:44 at edu.illinois.library.cantaloupe.resource.InformationRequestHandler.handle(InformationRequestHandler.java:226)
2024-07-03 12:24:44 at edu.illinois.library.cantaloupe.resource.iiif.v3.InformationResource.doGET(InformationResource.java:82)
2024-07-03 12:24:44 at edu.illinois.library.cantaloupe.resource.HandlerServlet.handle(HandlerServlet.java:97)
2024-07-03 12:24:44 at edu.illinois.library.cantaloupe.resource.HandlerServlet.doGet(HandlerServlet.java:35)
2024-07-03 12:24:44 at javax.servlet.http.HttpServlet.service(HttpServlet.java:645)
2024-07-03 12:24:44 at javax.servlet.http.HttpServlet.service(HttpServlet.java:750)
2024-07-03 12:24:44 at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:799)
2024-07-03 12:24:44 at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:554)
2024-07-03 12:24:44 at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:233)
2024-07-03 12:24:44 at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1440)
2024-07-03 12:24:44 at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:188)
2024-07-03 12:24:44 at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:505)
2024-07-03 12:24:44 at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:186)
2024-07-03 12:24:44 at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1355)
2024-07-03 12:24:44 at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)
2024-07-03 12:24:44 at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127)
2024-07-03 12:24:44 at org.eclipse.jetty.server.Server.handle(Server.java:516)
2024-07-03 12:24:44 at org.eclipse.jetty.server.HttpChannel.lambda$handle$1(HttpChannel.java:487)
2024-07-03 12:24:44 at org.eclipse.jetty.server.HttpChannel.dispatch(HttpChannel.java:732)
2024-07-03 12:24:44 at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:479)
2024-07-03 12:24:44 at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:277)
2024-07-03 12:24:44 at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:311)
2024-07-03 12:24:44 at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:105)
2024-07-03 12:24:44 at org.eclipse.jetty.io.ChannelEndPoint$1.run(ChannelEndPoint.java:104)
2024-07-03 12:24:44 at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:883)
2024-07-03 12:24:44 at org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.run(QueuedThreadPool.java:1034)
2024-07-03 12:24:44 at java.base/java.lang.Thread.run(Thread.java:829)
2024-07-03 12:24:44 16:24:44.701 [qtp2089016471-18] DEBUG s.a.a.a.c.AwsCredentialsProviderChain - Loading credentials from EnvironmentVariableCredentialsProvider()
2024-07-03 12:24:45 16:24:45.179 [qtp2089016471-18] DEBUG s.a.a.requestId - Received failed response: 404, Request ID: R1A5N07P51WNKD3B, Extended Request ID: +KlvcjAfva5U11G8LtLaCYC26zEaqnQlBEA5qM+nPeot0w4ovBh672MYdsg5KY45gGmzS9zZrHA=
2024-07-03 12:24:45 16:24:45.205 [qtp2089016471-18] TRACE e.i.l.c.c.CacheFactory - getSourceCache(): implementation changed; creating a new instance
2024-07-03 12:24:45 16:24:45.205 [qtp2089016471-18] TRACE e.i.l.c.c.CacheFactory - setSourceCache(): initializing the new instance
2024-07-03 12:24:45 16:24:45.207 [qtp2089016471-18] DEBUG e.i.l.c.c.FilesystemCache - getSourceImageFile(): C:\Users\anuro\Desktop\Work Zone\NextGen NAC Local Setup\catalog-infrastructure\ngc-cantaloupe\cantaloupe\cache/source/cf/50/25/cf50254d713b0d004a5b97a66b7beed4
2024-07-03 12:24:45 16:24:45.213 [qtp2089016471-18] DEBUG e.i.l.c.s.FilesystemSource - Resolved 76064733-01-001.jpg to images/76064733-01-001.jpg
2024-07-03 12:24:45 OpenJDK 64-Bit Server VM warning: You have loaded library /opt/libjpeg-turbo/lib/libturbojpeg.so which might have disabled stack guard. The VM will try to fix the stack guard now.
2024-07-03 12:24:45 It's highly recommended that you fix the library with 'execstack -c ', or link it with '-z noexecstack'.
2024-07-03 12:24:45 16:24:45.224 [qtp2089016471-18] DEBUG e.i.l.c.p.ProcessorFactory - Failed to initialize TurboJpegProcessor (error: /opt/libjpeg-turbo/lib/libturbojpeg.so: /opt/libjpeg-turbo/lib/libturbojpeg.so: file too short)
2024-07-03 12:24:45 16:24:45.226 [qtp2089016471-18] DEBUG e.i.l.c.p.ProcessorFactory - Java2dProcessor selected for format JPEG (AutomaticSelectionStrategy offered TurboJpegProcessor, Java2dProcessor)
2024-07-03 12:24:45 16:24:45.226 [qtp2089016471-18] DEBUG e.i.l.c.p.ProcessorConnector - File -> FileProcessor connection between FilesystemSource and Java2dProcessor
2024-07-03 12:24:45 16:24:45.259 [qtp2089016471-18] DEBUG s.a.a.requestId - Received failed response: 404, Request ID: R1A3WJ34A1WWH9VY, Extended Request ID: icoI7fj90azFUeG4ZN1+0ysGDp4mQHkS7poyOMF3eC3SMWMOnvC2Mr8DLUN1UupquPPgxjOKahE=
2024-07-03 12:24:45 16:24:45.271 [qtp2089016471-18] TRACE e.i.l.c.p.c.j.JPEGImageReader - ImageIO plugin preferences: com.sun.imageio.plugins.jpeg.JPEGImageReader
2024-07-03 12:24:45 16:24:45.271 [qtp2089016471-18] DEBUG e.i.l.c.p.c.j.JPEGImageReader - Using com.sun.imageio.plugins.jpeg.JPEGImageReader
2024-07-03 12:24:45 16:24:45.326 [qtp2089016471-18] INFO e.i.l.c.r.ErrorResource - Handling GET /iiif/3/76064733-01-001.jpg/info.json
2024-07-03 12:24:45 16:24:45.326 [qtp2089016471-18] DEBUG e.i.l.c.r.ErrorResource - Request headers: Cookie: _ga=GA1.1.475889717.1717215540; _ga_0VS4QBSPD8=GS1.1.1719506661.11.0.1719506661.0.0.0; Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,/;q=0.8,application/signed-exchange;v=b3;q=0.7; Connection: keep-alive; User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36; Sec-Fetch-Site: none; Sec-Fetch-Dest: document; Host: localhost:8182; Accept-Encoding: gzip, deflate, br, zstd; Sec-Fetch-Mode: navigate; sec-ch-ua: "Not/A)Brand";v="8", "Chromium";v="126", "Google Chrome";v="126"; sec-ch-ua-mobile: ?0; Cache-Control: max-age=0; Upgrade-Insecure-Requests: 1; sec-ch-ua-platform: "Windows"; Sec-Fetch-User: ?1; Accept-Language: en-US,en;q=0.9
2024-07-03 12:24:45 16:24:45.328 [qtp2089016471-18] DEBUG e.i.l.c.r.ErrorResource - Base URI assembled from X-Forwarded headers: http://localhost:8182
2024-07-03 12:24:45 16:24:45.340 [qtp2089016471-18] WARN o.a.v.deprecation - configuration key 'resource.loader' has been deprecated in favor of 'resource.loaders'
2024-07-03 12:24:45 16:24:45.341 [qtp2089016471-18] WARN o.a.v.deprecation - configuration key 'classpath.resource.loader.class' has been deprecated in favor of 'resource.loader.classpath.class'
2024-07-03 12:24:45 16:24:45.341 [qtp2089016471-18] WARN o.a.v.deprecation - configuration key 'class.resource.loader.cache' has been deprecated in favor of 'resource.loader.class.cache'
2024-07-03 12:24:45 16:24:45.341 [qtp2089016471-18] WARN o.a.v.deprecation - configuration key 'space.gobbling' has been deprecated in favor of 'parser.space_gobbling'
2024-07-03 12:24:45 16:24:45.382 [qtp2089016471-18] DEBUG e.i.l.c.r.HandlerServlet - Responded to GET /iiif/3/76064733-01-001.jpg/info.json with HTTP 500 in 1217 msec
2024-07-03 12:24:45 172.20.0.1 - - [03/Jul/2024:16:24:44 +0000] "GET /iiif/3/76064733-01-001.jpg/info.json HTTP/1.1" 500 6572 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36"

Below is my Processor Selection in my properties file, I have tried with all the combination of processors for JPG but non has worked out to resolve my issue

`#----------------------------------------

Processor Selection

#----------------------------------------

processor.selection_strategy = AutomaticSelectionStrategy

processor.ManualSelectionStrategy.avi = FfmpegProcessor
processor.ManualSelectionStrategy.bmp =
processor.ManualSelectionStrategy.flv = FfmpegProcessor
processor.ManualSelectionStrategy.gif =
processor.ManualSelectionStrategy.jp2 = KakaduNativeProcessor
processor.ManualSelectionStrategy.jpg =
processor.ManualSelectionStrategy.mov = FfmpegProcessor
processor.ManualSelectionStrategy.mp4 = FfmpegProcessor
processor.ManualSelectionStrategy.mpg = FfmpegProcessor
processor.ManualSelectionStrategy.pdf = PdfBoxProcessor
processor.ManualSelectionStrategy.png =
processor.ManualSelectionStrategy.tif =
processor.ManualSelectionStrategy.webm = FfmpegProcessor
processor.ManualSelectionStrategy.xpm =

Fall back to this processor for any formats not assigned above.

processor.ManualSelectionStrategy.fallback = Java2dProcessor

[anuroopkancherla]

@anuroopkancherla could you please provide a sample JPEG so we can debug? thanks!

Sorry we cannot share the image on open forum but I can share the metadata of the image

ExifTool Version Number : 12.76
File Name : 76064733-01-001.jpg
Directory : .
File Size : 1374 kB
File Modification Date/Time : 2023:08:02 19:41:08+00:00
File Access Date/Time : 2024:07:03 16:23:58+00:00
File Inode Change Date/Time : 2024:07:03 16:23:42+00:00
File Permissions : -rw-r--r--
File Type : JPEG
File Type Extension : jpg
MIME Type : image/jpeg
JFIF Version : 1.01
Exif Byte Order : Little-endian (Intel, II)
Subfile Type : Full-resolution image
Compression : Uncompressed
Photometric Interpretation : BlackIsZero
Strip Offsets : (Binary data 38 bytes, use -b option to extract)
Orientation : Horizontal (normal)
Samples Per Pixel : 1
Rows Per Strip : 1024
Strip Byte Counts : (Binary data 39 bytes, use -b option to extract)
X Resolution : 400
Y Resolution : 400
Planar Configuration : Chunky
Resolution Unit : inches
Warning : Bad offset for IFD0 ModifyDate
Image Width : 3506
Image Height : 4450
Encoding Process : Baseline DCT, Huffman coding
Bits Per Sample : 8
Color Components : 1
Image Size : 3506x4450
Megapixels : 15.6

[jcoyne]

Did you notice Warning : Bad offset for IFD0 ModifyDate. I wonder if that is the problem.

[camille-hdl]

I just want to add that I have encountered this problem as well and the root cause seem to be that some programs that compress TIFF source files to JPEG fail to clean up any metadata tags incompatible with JPEG, tags such as StripOffsets, StripByteCounts or simply Compressed.

This is especially annoying since some of these tags, such as StripOffsets, are not user-editable, so I don't know how to fix it without completely erasing the metadata and start from scratch. exiftool for example won't simply delete those tags.

As for what cantaloupe should do in this case, I don't know.
I understand the argument that silently ignoring these errors makes it someone else's problem, but I also understand that as a user, in a use-case where metadata isn't important, it's annoying to have some files not working properly because of some program misbehaving.