Brackets freezes when installing/uninstalling extensions (and other situations) and doesn't respond on Windows 7 64-bit

[core-ai-bot]

Issue by ghost
Saturday Jul 25, 2015 at 09:17 GMT
Originally opened as adobe/brackets#11477

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Brackets freezes a lot on Windows 7 (I have it on OSX too and haven't noticed freezes there but I don't use OSX as much as Windows). It freezes especially when I am installing/uninstalling extensions.

Another situation in which it freezes is when I open the Extension Manager and try to close it by clicking on the Close button while it is loading.

I am afraid that I lose unsaved work when it freezes. I hope it is possible to fix this issue.

[core-ai-bot]

Comment by hussainb
Tuesday Jul 28, 2015 at 03:01 GMT

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+1.
This issue was intermittent before the build 1.4.0-16380, but after upgrading to build 1.4.0-16380 it happens always, the same happens when pressing Reloading(F5) while developing extensions.
Have to use task manager to kill brackets every time and this is very irritating.

[core-ai-bot]

Comment by nethip
Tuesday Jul 28, 2015 at 04:25 GMT

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@AlexanderJ2357@hussainb Do you have any extensions installed? Just to rule out if any extension is creating the issue, could you rename the preferences folder, and relaunch brackets?

[core-ai-bot]

Comment by ghost
Tuesday Jul 28, 2015 at 04:53 GMT

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I do have a few of the popular extensions installed like beautify, emmet etc.
I read that a lot more people are experiencing crashing issues with Brackets, especially with large files.
I hope the issues are fixed in the future but for now I'm using Atom.

[core-ai-bot]

Comment by hussainb
Tuesday Jul 28, 2015 at 17:16 GMT

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@nethip
I renamed the user folder under the extensions folder and opened brackets, It created a new empty user folder and then I tried to reload(F5). This time too brackets crashed. I tried to trace errors in the console but when brackets crashes, the developer tools crashes too.
This now doesn't look like an extension issue to me.

The only thing I noticed that if no file is open in the editor (can see the 'CODE THE WEB' logo and project folder open in sidebar) the reload doesn't hang brackets.

System Info
Windows 7 64-bit

[core-ai-bot]

Comment by nethip
Tuesday Jul 28, 2015 at 19:10 GMT

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@hussainb Could you disable our instant search and see if this problem goes away. Use the preferences below to do that.

"findInFiles.instantSearch": false,
"findInFiles.nodeSearch": false

Also before reloading, give it a few seconds before Brackets gets completely initialised.

[core-ai-bot]

Comment by hussainb
Wednesday Jul 29, 2015 at 02:37 GMT

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@nethip
I decided to debug brackets by myself, What I found is that the function browserReload(href) in DocumentCommandHandlers.js needed a timeout before it updated the href at line no 1638.

The url :
https://github.com/adobe/brackets/blob/389d9e638c66fd1b65a1972a90acaaaa572bb8ab/src/document/DocumentCommandHandlers.js#L1638

The issue didn't re-appear once I added the timeout of 1000ms in the minified main.js in my local bracket installation.

[core-ai-bot]

Comment by nethip
Wednesday Jul 29, 2015 at 04:23 GMT

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@hussainb That's a good workaround as of now. But it would be great if can try the steps I had mentioned above, about disabling the node search, and tell us if it fixes the problem. This could definently help the community to have a workaround, in case they run into this issue. Thanks!

[core-ai-bot]

Comment by hussainb
Wednesday Jul 29, 2015 at 04:30 GMT

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@nethip I am sorry I forgot to mention that I tried disabling the instantSearch and nodeSearch the way you stated above, and it did not do any good.

Also, I think the issue is not related to the newly implemented instant search feature since I faced the problem intermittently (1 in 5 reloads) in the older version which did not have instant search.
I was able to live with that before, but after this upgrade the issue has become consistent.

[core-ai-bot]

Comment by nethip
Wednesday Jul 29, 2015 at 04:33 GMT

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@hussainb That is a huge relief! So as of now having a timeout seems to be the only solution. Thanks for the workaround.

[core-ai-bot]

Comment by abose
Wednesday Jul 29, 2015 at 04:48 GMT

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@hussainb as another workaround, if you have brackets dev console open, When it crashes,
switch to the dev console> click on the close button, and then press f5(reload) on the dev console, and brackets will reload properly.

[core-ai-bot]

Comment by nethip
Wednesday Jul 29, 2015 at 04:49 GMT

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@abose That is a good work around too! But I think the issue with brackets handing is popping up even without the devtools open.

[core-ai-bot]

Comment by abose
Wednesday Jul 29, 2015 at 04:51 GMT

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Yes, It is just a temporary workaround!

[core-ai-bot]

Comment by hussainb
Wednesday Jul 29, 2015 at 04:57 GMT

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@nethip Yes, brackets hangs even when the dev tools is not open, and since I shifted all my dev work to brackets IDE, I needed to fix it at code level.

[core-ai-bot]

Comment by nethip
Wednesday Jul 29, 2015 at 04:59 GMT

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@hussainb Would you mind putting a PR for this?

[core-ai-bot]

Comment by hussainb
Wednesday Jul 29, 2015 at 05:02 GMT

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@nethip , Will take some time though, But will do it for sure.

[core-ai-bot]

Comment by nethip
Wednesday Jul 29, 2015 at 05:04 GMT

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No issues 👍 Take your time.

[core-ai-bot]

Comment by MusicalCreeper01
Monday Sep 07, 2015 at 03:15 GMT

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I'm getting the same issue when installing and uninstalling extensions. It works fine on my Mac book, but not my main desktop computer.

I'm running the latest version of Brackets (Release 1.4 build 1.4.0-16380), and Windows 8.1 pro.