Unknown Internal Error, when installing and managing extensions

[core-ai-bot]

Issue by connerturner
Tuesday Nov 11, 2014 at 12:37 GMT
Originally opened as adobe/brackets#9895

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Receiving this issue with any action within the Extension dialog, an alert message occurs when trying to install or remove or manage my extensions, "Unknown internal error".

Developer Tools console shows: Unknown installation error extensionManager domain is undefined /extensibility/Package.js:408

OS: Mac 10.9.5 (Build: 13F34) Using Chrome 38.0.2125.111 (Build:290379) JavaScript V8 3.28.71.17

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Comment by peteruithoven
Tuesday Nov 11, 2014 at 16:39 GMT

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Same here, even without using extensions.
When I look through the Developer Tools, I also see the following errors:

• Failed to watch root: /.../ Max connection attempts reached
• Unknown installation error extensionManager domain is undefined

Using OS X 10.9.5

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Comment by JeffryBooher
Tuesday Nov 11, 2014 at 18:49 GMT

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sounds like node has gone offline in both cases. can you try restarting brackets to see if that helps?

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Comment by JeffryBooher
Tuesday Nov 11, 2014 at 18:49 GMT

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you may want to reboot and reinstall if that doesn't fix it.

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Comment by le717
Tuesday Nov 11, 2014 at 19:20 GMT

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I've been hitting this same error lately.It happened just today, but instead of it happening Brackets had been open for a bit, it happened only a few minutes after opening. Restarting Brackets fixes it every time.

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Comment by connerturner
Wednesday Nov 12, 2014 at 20:22 GMT

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@JeffryBooher I have reinstalled and rebooted twice still with no luck and still receiving this error!

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Comment by ShaneDM
Thursday Nov 13, 2014 at 19:01 GMT

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Same error, reinstalling has no effect (removing appdata folder too).
Windows 8.1 Pro

Edit --
My issue's firewall related, even though Brackets + Node were permitted complete access.
Any other process I should exclude so I don't have to disable firewall?

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Comment by ingorichter
Wednesday Nov 19, 2014 at 17:52 GMT

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This might be related adobe/brackets#9957

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Comment by ingorichter
Wednesday Dec 03, 2014 at 00:29 GMT

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I tried to reproduce this issue without success. I have killed the node process and that resulted in the same error (as expected).
I have enabled the Firewall to see if this makes a difference, but it's not having any impact (at least not on OSX).
@connerturner It would be good to see if there are any crashes logged in the Console.app? This might give us an idea what's going on. Can you search for 'Brackets-node` in your logfiles (in Console.app)? Is there anything logged?

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Comment by ForeverPx
Thursday Sep 10, 2015 at 03:17 GMT

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I fix the problem by delete the brackets folder in /Library/Application Support/Brackets

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Comment by oscarr-reyes
Friday Nov 27, 2015 at 17:15 GMT

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i have this same problem in Windows 10 x64, i have to disable firewall completely in order to make the extensions get installed

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Comment by jmls
Thursday Dec 17, 2015 at 10:12 GMT

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@Nosthertus : do you know which firewall ports / services it was trying to access ?

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Comment by oscarr-reyes
Thursday Dec 17, 2015 at 20:37 GMT

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@jmls actually. no... i don't know which ports it uses, i noticed it uses node.js for this matter, but for some reason it only works when firewall is disabled

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Comment by VahidShir
Thursday Mar 17, 2016 at 15:36 GMT

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I solved the problem by "Run as administrator".

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Comment by danielodella
Friday Nov 25, 2016 at 16:38 GMT

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SOLUCION EN WINDOWS 7
Descargar la extension de la web, ejemplo:
https://github.com/dnbard/brackets-documents-toolbar
expandir el archivo comprimido en su carpeta en:
C:\Users\tuusuario\AppData\Roaming\Brackets\extensions\user
Esta carpeta se las indica la aplicacion BRACKETS en su menu...AYUDA...ABRIR CARPETA DE EXTENSIONES.
(es una carpeta oculta).... para verla.. en el explorador... habilitar: ORGANIZAR... OPCIONES DE CARPETA Y BUSQUEDA...VER.. MOSTRAR ARCHIVOS , CARPETA Y UNIDADES OCULTAS)
importante!!: que al descomprimir NO quede duplicada una carpeta dentro de otra, es decir:
C:\Users\tuusuario\AppData\Roaming\Brackets\extensions\user\extension1\extension1
mi mail: danielodella@adinet.com.uy
Cerrar la aplicacion Brackets y volver a abrirla.
PRONTO!!

[core-ai-bot]

Comment by TapiwaJoel
Friday Feb 17, 2017 at 16:07 GMT

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Sorry I am late for the party but I hope someone will helped: Simply add Brackets to your firewall/Diable firewall