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Autofill dialog unreliable on modern iOS device #3367

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redpola opened this issue Jul 31, 2024 · 3 comments
Open
1 task done

Autofill dialog unreliable on modern iOS device #3367

redpola opened this issue Jul 31, 2024 · 3 comments
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bug Something isn't working

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@redpola
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redpola commented Jul 31, 2024

Production Build

  • I'm using the legacy Bitwarden app pubicly available in App Store / Play Store and I'm aware that Bitwarden Beta bugs should be reported in bitwarden/android or bitwarden/ios

Steps To Reproduce

The bug isn’t reproducible but manifests regularly (about 75% of the time I create a new entry) thus

At a web login tap the bitwarden icon to open “mini” bitwarden
Click + to add a new login
Enter details… roll random password. don’t know if it’s important but my passwords are 21+ random chars
Tap Save

Often, the entire dialog disappears. The above steps can then be repeated identically.

This leads to a weird state where it turns out the login HAS been saved in bitwarden but it does not show up in subsequent accesses from this login field. Even actively searching from the “mini” bitwarden does not find the entry we just created.

Opening the bitwarden app proper DOES find the entries we just created, so they were saved but somehow didn’t make it into some index?

It seems to me like mini bitwarden is crashing after I create a new entry for some reason, leading to the other unexpected behaviour.

Expected Result

I expected the dialog not to disappear and dump me back to the login field.

I expected the newly-created entry to be available immediately.

Actual Result

The “mini” bitwarden UI abruptly disappears. Reopening it doesn’t find the login entry we just created.

Screenshots or Videos

Will add if I catch one.

Additional Context

No response

Operating System

iOS

Operating System Version

17.5.1

Device

iPad Air 2024

Build Version

2024.7.1 (8086)

@redpola redpola added the bug Something isn't working label Jul 31, 2024
@redpola
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redpola commented Jul 31, 2024

Reproduced it. This only crashed after I copied the password and then immediately hit “save”.

Video is 97MB so cannot attach. See how long this iCloud version stays around then.

https://share.icloud.com/photos/024NViqNMIXVBFekV-xhEPVmQ

@jtodddd
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jtodddd commented Aug 1, 2024

Hi there,

I am unable to reproduce this issue, it has been escalated for further investigation. If you have more information that can help us, please add it below.

Thanks!

@redpola
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redpola commented Aug 1, 2024

Did you follow these steps exactly? I can repro it every time.

At a login prompt tap the key to open mini bitwarden
Authenticate
Tap +
Enter a username
Generate a password
Copy that password
Hit select
Hit save

A new entry is created but mini bitwarden just disappears

The first bug is that at this point mini bitwarden just disappears

The second bug is that I now cannot access the new entry I just created. To find it I must open the bitwarden app proper and search.

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