fixed typos and whitespace

Author: bboc

docs/downloads.md

@@ -2,7 +2,7 @@
 title: Downloads
 ---
 
-# Downloads 
+# Downloads
 
 See the [format guide](format-guide.md) for more information about the various formats.
 
@@ -19,6 +19,6 @@ See the [format guide](format-guide.md) for more information about the various f
 {% include download.html type="team-canvas" %} 
 
 
-## License 
+## License
 
 <a rel="license" href="http://creativecommons.org/licenses/by-sa/4.0/"><img alt="Creative Commons License" style="border-width:0" src="https://i.creativecommons.org/l/by-sa/4.0/88x31.png" /></a><br />The S3 Canvas Series by Bernhard Bockelbrink is licensed under a <a rel="license" href="http://creativecommons.org/licenses/by-sa/4.0/">Creative Commons Attribution-ShareAlike 4.0 International License</a>.

docs/s3-delegation-canvas.md

@@ -48,7 +48,7 @@ _What is the essential work and decision-making being delegated to the team (or
 
 ### 3. Customers and Deliverables
 
-Whom does this team (or role keeper) deliver value to, and what specifically do they provide?
+_Whom does this team (or role keeper) deliver value to, and what specifically do they provide?_
 
 - List all relevant **internal and external customers** who depend on, or benefit from the value provided by this team (or role keeper).
 - Include both **customers and users** (if there is a difference).