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AMS Auto Refill interprets "No Color" as a distinct color for the purposes of switching spools during print #5531

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re3dCharlotte opened this issue Dec 13, 2024 · 4 comments
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bug Something isn't working Printer issues of Printer

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@re3dCharlotte
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Bambu Studio Version

1.10.1.50

Where is the application from?

Bambu Lab Official website

OS version

Windows 11

Additional system information

Intel(R) Xeon(R) E-2176M CPU @ 2.70GHz 2.71 GHz

Printer

Bambu Lab A1 with AMS Lite

How to reproduce

Using non-bambu filament on AMS, manually set AMS filament type to generic PLA for all AMS slots. Do not select a color. Have Auto Refill enabled. run a print where one spool on AMS runs out during print.

Actual results

The printer will automatically switch to a different spool on AMS lite during the print.

Expected results

Not selecting a color should not allow auto refill to work. ie: the default setting on AMS is no color, if the user has not set the color, the default behavior from a lack of information should not be to interpret 4 no color generic pla slots as the same color and therefore switch on runout. This was the issue I accidentally discovered today. I expected the printer to pause when it ran out of the spool and wait for a refill, but it instead auto refilled from an unintended slot.

i think there should be a coded exception to require a color to be input in order to allow for auto refill.

Project file & Debug log uploads

Articulated Gingerbread Dragon Fully Colored.zip

Checklist of files to include

  • Log file
  • Project file
@re3dCharlotte re3dCharlotte added the bug Something isn't working label Dec 13, 2024
@MartinChan3
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According to your description, this issue seems to be a feature rather than a bug.

@re3dCharlotte
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According to your description, this issue seems to be a feature rather than a bug.

I disagree because all documentation refers to AMS color switching requiring same brand and same color in order to switch, and therefore a user who had not input a color choice would not expect the colors to switch.

@ttt888zzz ttt888zzz added the Printer issues of Printer label Dec 17, 2024
@gaolegao-lx
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Please upload log through Handy APP, and give us your ticket number


Upload log files through Bambu Handy
Log files from the Bambu printer can be uploaded via Bambu Handy over the network, with an upload speed of around 150 kbps under optimal network conditions.
When uploading logs, you have the option to select a specific time frame, allowing you to reduce the volume of logs transmitted and shorten the upload duration.
To upload files, go to MeSupport Tickets → Choose the ticket for log upload and proceed with the operation.
app_support_ticket

@re3dCharlotte
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done. it's ticket number US241217628005

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