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unable to connect to the internet #4905

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2 tasks done
lveynberg1 opened this issue Sep 27, 2024 · 1 comment
Open
2 tasks done

unable to connect to the internet #4905

lveynberg1 opened this issue Sep 27, 2024 · 1 comment
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bug Something isn't working Printer issues of Printer

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@lveynberg1
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Bambu Studio Version

1.9.3.50

Where is the application from?

Bambu Lab Official website

OS version

Windows 10 Home

Additional system information

Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz 2.81 GHz, 16.0 GB (15.9 GB usable), 64-bit operating system, x64-based processor

Printer

A1

How to reproduce

I cannot connect printer to network.

Actual results

Nothing

Expected results

I need to connect to network so bambu studio and bambu handy would see my device.

Project file & Debug log uploads

I( cannot connect to the internet

Checklist of files to include

  • Log file
  • Project file
@lveynberg1 lveynberg1 added the bug Something isn't working label Sep 27, 2024
@ttt888zzz ttt888zzz added the Printer issues of Printer label Sep 30, 2024
@gaolegao-lx
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Please upload log through Handy APP, and give us your ticket number


Upload log files through Bambu Handy
Log files from the Bambu printer can be uploaded via Bambu Handy over the network, with an upload speed of around 150 kbps under optimal network conditions.
When uploading logs, you have the option to select a specific time frame, allowing you to reduce the volume of logs transmitted and shorten the upload duration.
To upload files, go to MeSupport Tickets → Choose the ticket for log upload and proceed with the operation.
app_support_ticket

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Labels
bug Something isn't working Printer issues of Printer
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4 participants