2. Troubleshooting

I had a crash or an issue! Where can I find the logs?

I'm getting a black screen at startup!

I can't pick files or can't view media after picking them!

I am not getting search results that I should be for a language!

My dictionary isn't importing!

My dictionary imported but has missing or incorrect data!

I'm having trouble using TTSU or Mokuro

My books are gone!

My subtitles aren't showing up!

My video player is repeating a subtitle!

The app says embedded subtitles are loading when I try to export a card!

The color of my video looks strange!

A YouTube video won't load for me!

My audiobook file has desynced subtitles!

Lyrics aren't loading or are incorrect!

I can't make requests to ChatGPT!