UNRECOVERABLE AUTHORIZATION ERROR: UNAUTHORIZED_CLIENT # # Entering limited interaction mode.

[asolo1221]

IMPORTANT: Before you create an issue, please take a look at our Issue Reporting Guide.

Briefly summarize your issue:

I tried to install avs on a rpi 4, and when i autorized it, it gived this error

What is the expected behavior?

What behavior are you observing?

2023-03-05 18:53:40.219 [ 36] 5 HttpPost:doPostSucceeded:code=400
2023-03-05 18:53:40.222 [ 36] 5 LWAAuthorizationAdapter:receiveTokenResponse:code=400
2023-03-05 18:53:40.222 [ 36] 5 LWAAuthorizationAdapter:mapHTTPStatusToError:code=400,error=INVALID_REQUEST
2023-03-05 18:53:40.223 [ 36] 5 LWAAuthorizationAdapter:errorInLwaResponseBody:error=unauthorized_client,errorCode=UNAUTHORIZED_CLIENT
2023-03-05 18:53:40.223 [ 36] 0 LWAAuthorizationAdapter:receiveTokenResponseFailed:result=UNAUTHORIZED_CLIENT
2023-03-05 18:53:40.223 [ 36] 5 LWAAuthorizationAdapter:resetAuthMethodLocked
2023-03-05 18:53:40.223 [ 36] 5 LWAAuthorizationAdapter:updateStateAndNotifyManager:state=UNRECOVERABLE_ERROR,error=UNAUTHORIZED_CLIENT
2023-03-05 18:53:40.223 [ 36] 5 AuthorizationManager:reportStateChange
2023-03-05 18:53:40.223 [ 36] 5 LWAAuthorizationAdapter:isShuttingDown:shuttingDown=false
2023-03-05 18:53:40.223 [ e:2] 5 AuthorizationManager:handleTransition
2023-03-05 18:53:40.223 [ e:2] 5 AuthorizationManager:setStateLocked:fromState=AUTHORIZING,toState=UNRECOVERABLE_ERROR,fromError=SUCCESS,toError=UNAUTHORIZED_CLIENT
2023-03-05 18:53:40.223 [ e:2] I HTTP2Transport:onAuthStateChange:this=0x14df3d8,newState=UNRECOVERABLE_ERROR,error=UNAUTHORIZED_CLIENT
2023-03-05 18:53:40.223 [ e:2] E HTTP2Transport:shuttingDown:this=0x14df3d8,reason=unrecoverableAuthError
2023-03-05 18:53:40.223 [ e:2] I HTTP2Transport:setStateLocked:this=0x14df3d8,currentState=AUTHORIZING,newState=SHUTDOWN,changedReason=UNRECOVERABLE_ERROR
2023-03-05 18:53:40.223 [ e:2] 5 ConditionVariableWrapper:notifyAll
2023-03-05 18:53:40.223 [ 38] I HTTP2Transport:handleShutdown:this=0x14df3d8
######################################################################

UNRECOVERABLE AUTHORIZATION ERROR: UNAUTHORIZED_CLIENT

Entering limited interaction mode.

######################################################################

+----------------------------------------------------------------------------+
| In Limited Mode: |
+----------------------------------------------------------------------------+
| Status : Unrecoverable authorization failure. |
+----------------------------------------------------------------------------+
| Info: |
| Press 'i' followed by Enter at any time to see the help screen. |
| Stop an interaction: |
| Press 's' and Enter to stop an ongoing interaction. |
| Speaker Control: |
| Press 'p' followed by Enter at any time to adjust speaker settings. |
| Reset device: |
| Press 'k' followed by Enter at any time to reset your device. This |
| will erase any data stored in the device and you will have to |
| re-register your device. |
| This option will also exit the application. |
| Reauthorize device: |
| Press 'z' followed by Enter at any time to re-authorize your device. |
| This will erase any data stored in the device and initiate |
| re-authorization. |
| Quit: |
| Press 'q' followed by Enter at any time to quit the application. |
+----------------------------------------------------------------------------+

2023-03-05 18:53:40.224 [ 38] 5 LibcurlHTTP2Connection:disconnect:this=0x1287e00
2023-03-05 18:53:40.224 [ 37] 5 LibcurlHTTP2Connection:networkLoopExiting:this=0x1287e00
2023-03-05 18:53:40.224 [ 38] 7 HTTP2Transport:notifyObserversOnDisconnect:this=0x14df3d8
2023-03-05 18:53:40.224 [ 38] I MessageRouter:onDisconnected:transport=0x14df3d8,m_activeTransport=0x14df3d8,sizeOf m_transports=1,reason=UNRECOVERABLE_ERROR
2023-03-05 18:53:40.224 [ 38] I MessageRouter:releaseTransport:transport=0x14df3d8,sizeOf m_transports=0
2023-03-05 18:53:40.225 [ 38] I MessageRouter:setConnectionStatusLocked:status=DISCONNECTED,reason=UNRECOVERABLE_ERROR
2023-03-05 18:53:40.225 [ e:b] I HTTP2Transport:doShutdown:this=0x14df3d8
2023-03-05 18:53:40.225 [ 38] 0 MessageRouter:connectionStatusChanged:reason=UNRECOVERABLE_ERROR,newStatus=DISCONNECTED
2023-03-05 18:53:40.225 [ e:b] I HTTP2Transport:setStateLocked:this=0x14df3d8,currentState=SHUTDOWN,newState=SHUTDOWN,changedReason=ACL_CLIENT_REQUEST
2023-03-05 18:53:40.225 [ e:b] 7 HTTP2Transport:alreadyInNewState:this=0x14df3d8
2023-03-05 18:53:40.225 [ e:b] I HTTP2Transport:disconnect:this=0x14df3d8
2023-03-05 18:53:40.225 [ 38] 7 HTTP2Transport:mainLoopExiting:this=0x14df3d8
2023-03-05 18:53:40.225 [ 38] 9 PowerMonitor:getInstance
2023-03-05 18:53:40.225 [ 38] 9 PowerMonitor:removeThreadPowerResource:threadId=2402824640
2023-03-05 18:53:40.225 [ e:b] 5 AuthorizationManager:removeAuthObserver
2023-03-05 18:53:40.225 [ e:b] 5 LibcurlHTTP2Connection:destroy:this=0x1287e00
2023-03-05 18:53:40.225 [ e:b] 5 LibcurlHTTP2Connection:disconnect:this=0x1287e00
2023-03-05 18:53:40.226 [ e:b] 0 AVSConnectionManager:onConnectionStatusChanged:this=0x1233600,status=DISCONNECTED,engine_count=1
2023-03-05 18:53:40.227 [ e:b] 5 AbstractAVSConnectionManager:notifyObservers:this=0x1233600:EngineConnectionStatusDetail,engineType=1,status=DISCONNECTED,reason=UNRECOVERABLE_ERROR
2023-03-05 18:53:40.227 [ e:b] 5 CapabilitiesDelegate:onConnectionStatusChanged:connectionStatus=DISCONNECTED
2023-03-05 18:53:40.227 [ e:b] 0 DialogUXStateAggregator:onConnectionStatusChanged:engineAggregatedStatus=DISCONNECTED
2023-03-05 18:53:40.227 [ e:b] 0 DialogUXStateAggregator:onConnectionStatusChanged:status=DISCONNECTED:deprecated method. Nothing done.
2023-03-05 18:53:40.227 [ e:b] 5 CertifiedSender:onConnectionStatusChanged
2023-03-05 18:53:40.227 [ e:b] 5 ConditionVariableWrapper:notifyAll
2023-03-05 18:53:40.227 [ e:28] 0 DialogUXStateAggregator:onConnectionStatusChangedLambda:engineType=1,engineStatus=DISCONNECTED
2023-03-05 18:53:40.227 [ e:28] 0 DialogUXStateAggregator:onConnectionStatusChangedLambda:isConnected=false
2023-03-05 18:53:40.227 [ e:28] 0 DialogUXStateAggregator:onConnectionStatusChangedLambda::Setting state to idle
2023-03-05 18:53:40.227 [ e:28] 0 DialogUXStateAggregator:executeSetState:from=IDLE,to=IDLE,validTransition=false
2023-03-05 18:53:40.227 [ e:20] 1 AlertsCapabilityAgent:executeOnConnectionStatusChanged:status=DISCONNECTED,reason=UNRECOVERABLE_ERROR
#####################################

Client not connected!

#####################################

Provide the steps to reproduce the issue, if applicable:

./SampleApplications/ConsoleSampleApplication/src/SampleApp ./Integration/AlexaClientSDKConfig.json DEBUG9

Tell us about your environment:

What version of the AVS Device SDK are you using?

  <3.0.0>

Tell us what hardware you're using:

• Raspberry Pi

Tell us about your OS (Type & version):

• [i think ] Raspbian Stretch
• Raspbian Jessy

[tinypancake]

Hi, asolo

You can check whether your product info (DTID) whether match your inform uploaded to server from log. The log you provided is not with these information.