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Description is not being downloaded. Can't be updated either #325

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fkgruber opened this issue May 16, 2023 · 3 comments
Open

Description is not being downloaded. Can't be updated either #325

fkgruber opened this issue May 16, 2023 · 3 comments

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@fkgruber
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Hi
For some reason I can download the issue but the description is not downloaded. Also I'm forced to include description on the jiralib-update-issue-fields-exclude-list if I want to be able to update the issue.

The ticket as a description. Why is it that I can't download it? Is this a setting in jira?

@fkgruber
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could this be related to the project being "Company-managed software" as opposed to "Team-managed business"?

@fkgruber
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fkgruber commented May 21, 2023

I figured out the problem. The Description in the issue is set as a custom field rather than the default system field.
Is it possible in org-jira to specify a custom field to download and upload?

or alternatively is it possible to specify which key to use to get the description

@fkgruber
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I was able to temporarily fix this by changing line 153 in org-jira-sdk.el on the org-jira-sdk-from-data definition
I set:
:description (or (path '(fields customfield_10504)) "")

where customfield_10504 is where the description is being stored in my ticket.
THis fix allowed to download the description but not to upload.

Then I had to change line 2236 on org-jira.el
(cons 'customfield_10504 org-issue-description)
to allow upload.

of course this is not an ideal solution since other tickets may be using the standard description field.

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