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Help Desk API : Added API to get all the message within a ticket.
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README.md

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@@ -128,6 +128,7 @@ Table of contents
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* [2 Create a ticket](#102-create-a-ticket)
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* [3 Delete a ticket](#103-delete-a-ticket)
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* [4 Get all filter IDs](#104-get-all-filter-ids-)
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* [5 Get all messages within a ticket](#105-get-all-messages-within-a-ticket)
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**[Video references](#11-youtube-links-for-rest-apis)**
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```
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## 10.5 Get all messages within a ticket :
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### dev/api/tickets/notes/{ticket-id}
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Method: GET
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- Returns list of JSON tickets.
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### Using curl :
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```sh
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https://{domain}.agilecrm.com/dev/api/tickets/notes/{ticketid} -H "Accept : application/json" -v -u {email} : {API Key}
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```
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### Example response :
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```sh
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[
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{
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"id": 5661725076488192,
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"ticket_id": 2,
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"group_id": 5646239437684736,
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"feedback_time": 1496990444098,
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"feedback_comment": "",
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"assignee_id": 6683813135253504,
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"feedback_flag": false,
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"created_by": "REQUESTER",
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"requester_name": "Prabathk kolipaka",
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"requester_email": "prabath.kolipaka@gmail.com",
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"created_time": 1496990444098,
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"event_description": "",
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"plain_text": "Get all the messages belongs to a ticket",
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"html_text": "Get all the messages belongs to a ticket",
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"mime_object": "",
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"note_type": "PUBLIC",
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"attachments_list": [
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],
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"requester_viewed_time": 0,
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"domain_user": {
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"id": 6683813135253504,
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"domain": "ranjandev",
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"email": "rswain.agilecrm@gmail.com",
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"phone": "",
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"name": "Rasmi Ranjan Swain",
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"pic": "https://d1gwclp1pmzk26.cloudfront.net/img/gravatar/48.png",
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"schedule_id": "Rasmi_Ranjan_Swain",
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"calendar_url": "https://ranjandev.agilecrm.com/calendar/Rasmi_Ranjan_Swain",
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"calendarURL": "https://ranjandev.agilecrm.com/calendar/Rasmi_Ranjan_Swain"
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},
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"cc_emails": [
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],
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"close_ticket": false,
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"requester_viewed_email": false,
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"is_compressed": false
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}
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]
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```
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### Response:
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- Status 200: Successfully retrieved all the messages within a ticket.
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- Status 401: Unauthorised. (When the user name and password fields are wrong.)
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## 11 Youtube links for Rest APIs.
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