Adtrace SDK is disabled, can not track event

[ealimardaniii]

I got error "Adtrace SDK is disabled, can not track event"

import Adtrace from "web-adtrace";

 Adtrace.initSdk({
    appToken: token,
    environment: "sandbox",
  });
 Adtrace.restart();

 Adtrace.trackEvent({
    eventToken,
  })

we are using React native web
react-native: "0.75.2"
react-native-web: "0.19.0"

[namini40]

it will be great if you can provide SDK logs @ealimardaniii
just remove Adtrace.restart(); part , clear local storage and rerun with current configs

[ealimardaniii]

@namini40 I changed it but unfortunately i got same error

import Adtrace from "web-adtrace";

  Adtrace.initSdk({
    appToken: token,
    environment: "sandbox",
  });

  Adtrace.trackEvent({
    eventToken,
  });

[namini40]

sorry for a bit delay
if there is any other logs please share those too. (what ever comes from Adtrace SDK)
make sure to set log level to verbose
event with this error try again sending events to get any log from sdk.
clear local storage for each test

the error indicates that sdk is disabled or set to offline mode which prevents it from sending requests. make sure to consider any other calls to sdk methods.

thank you